Latest NZ Maps for Navman

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nate

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#102409 15-May-2012 12:01

I've got a Navman MY75T and received an email about new maps being available. I can't get the software to update my unit (I'm not using a Navman USB cable, would this be the issue?)

Anyone else have any issues with doing the update?

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#625415 15-May-2012 12:19

nate: I've got a Navman MY75T and received an email about new maps being available. I can't get the software to update my unit (I'm not using a Navman USB cable, would this be the issue?)

Anyone else have any issues with doing the update?

USB cable isn't a problem as i use a $5 from trade me and it works fine.

Are you using the same computer you last used to update your GPS?

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nate

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#625440 15-May-2012 13:32

Here's the thing - I couldn't update it last time either.

jbard

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#625444 15-May-2012 13:43

nate: Here's the thing - I couldn't update it last time either.

I haven't tried updating to these latest maps so i will give it ago tonight and let you know how I get on.

jbard

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#625822 15-May-2012 23:04

Have been trying for the last 2 hours but can't get my GPS to connect to the navDesk software. I had this same problem when I bought some maps of Europe last year, not sure what I did then but I did get it to work.

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#625869 16-May-2012 07:47

Firewall not blocking it?

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#626287 16-May-2012 16:51

I have exactly the same problem. I follow their directions plug in my My60T Navman, switch it on, start the latest Navdesk software (on my PC) and then nothing. Navdesk says there is no update available and the 'New Update' button is greyed out. I have tried contacting their support email address, got a couple of more detailed replies but it still doesn't work. Same problem. And now I get no response at all.

I wish they would get their A into G and fix it.

Oh, forgot to mention. I tried the update on Windows 32-bit Vista. And I am now trying it on Windows 7 64-bit. Exactly the same problem on both.

jbard

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#626288 16-May-2012 16:52

login: I have exactly the same problem. I follow their directions plug in my My60T Navman, switch it on, start the latest Navdesk software (on my PC) and then nothing. Navdesk says there is no update available and the 'New Update' button is greyed out. I have tried contacting their support email address, got a couple of more detailed replies but it still doesn't work. Same problem. And now I get no response at all.

I wish they would get their A into G and fix it.

Yeah, I know when it is working navDesk starts automatically the moment you plug in. The GPS suggests it is plugged into a computer though so maybe a driver issue?

I will have a play tonight reinstalling NavDesk and the drivers.

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#626775 17-May-2012 12:54

Still no joy here. Anyone the wiser?

nate

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#626889 17-May-2012 15:46

login: Still no joy here. Anyone the wiser?

I've sent them an email so lets see how long before someone replies.

jbard

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#626898 17-May-2012 15:50

Just to be sure is everybody here having the same problem of their GPS not showing up in the NavDesk Software? Or are people having different issues?

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#626919 17-May-2012 16:14

Yes, my GPS not showing up in the NavDesk Software. I have determined that it appears to be a USB software driver problem. Windows says it has the driver but I won't install it. On bootup it says:

USB software dr iver was not installed ... Mass storage device ... failed.

When I try and do a manual search of eveywhere for a matching driver, it says the driver is already installed.

Not sure what more I can do.

nate

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#626924 17-May-2012 16:16

jbard: Just to be sure is everybody here having the same problem of their GPS not showing up in the NavDesk Software? Or are people having different issues?

That's my issue.

heavenlywild

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#626944 17-May-2012 16:35

I had the same problem before. Tried it on multiple computers without much luck.

Then, a few months later, I restored my computer to factory condition (Win7) and voila, it works.

No idea why.

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#626962 17-May-2012 17:22

[troll hat on]

Get a decent GPS - TomTom

[/troll hat off running away]

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jbard

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#627033 17-May-2012 19:52

Right fixed my error after spending a fair while on google. Apparently NavDesk can't communicate with your GPS if you have Acronis true image installed.

I know, it sounded silly to me as well but I have just uninstalled true image and everything is updating nicely now.

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