My NavMan 65T has started reporting "No maps loaded successfully" on power up, and I can't seem to find anywhere in the myriad of confused software/web interface that is NavMan to recover the device.  I have downloaded the latest version of NavDesk and downloaded a map, but NavDesk wants me to provide proof that I bought it.  I just want the bloody thing to behave as it did when I bought it - old map is better then no map.  NavDesk shows me what looks like the "free" map (shows as 

but clicking on the download button does absolutely nothing.  Factory restore does nothing. NavDesk "Smart recovery" function does nothing. (well, I hear you say, your device is probably faulty - you can't expect any of these things to work if it is faulty.  Granted, but I expect at least an progress/error message).

Inspecting the device as a drive shows a great number of file*.chk files but a Windows CHKDSK finds no problems.

I'm really looking for an excuse to replace it, and it probably won't be a NavMan:

 - flaky navigation (tells me there a red-light camera on the road above the motorway I'm driving on!) 

 - can't pronounce Maori place-names (a NZ product, and it can't pronounce Maori? - one of the few languages that has an entirely consistent correlation between the written and spoken forms)

Any suggestions would be appreciated (including recommendations for a replacement - its possible my gripes have been addressed in later versions!)

TIA