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49 posts


# 73301 11-Dec-2010 09:55
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I have a Go Live 1000 but it won't connect to the GPRS network - it is forever in "connecting" status. According to Tomtom I should log on to Live Services using my login credentials, however I never even get to that point as it just says "One moment please" at this point.

Have I a)got a dud unit, b) don't know what I am doing or c)are Tomtom selling a product before activating the advertised services?

I suspect c) since their website has "coming soon" for most of the features they should have up and running already.

I'd be interested in hearing back from anyone else with this or similar unit.

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49 posts


  # 415916 11-Dec-2010 17:24
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Reply to myself - I noticed the MCC/MNC was set to 2 degrees instead of vodafone.  A full hardware reset (hold on/off for 15 seconds) rather than the software version "reset back to factory defaults" fixed it. Traffic and weather now work.

My opinions of the unit  (I come from using Garmins for the last 12 years)- navigation is very good, and it's easy to enter addresses etc with even a few spelling errors. The voice entry feature appears not to be available for NZ maps which is disappointing.

The PC "software" side of things leaves 100% to be desired - it's all web based, and currently everything on the web is "coming soon", and as far as I'm aware it's been "coming soon" for a number of months.

From the website:

Coming soon:

  • Map Update Service, Speed camera locations, Funny voices, Personalised POI's, Map Share changes and much more.

Consequently a lot of the features they advertise for this unit are not available. Anything that requires you to hook up your unit to a PC won't work other than map updates. And even those latest maps are still considerably out of date - roads that have been in my area (Manukau) since August are not marked, and speed limits changed 6 months ago are still at the old limits. 

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