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Topic # 79181 14-Mar-2011 11:51
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I recently bought a Tomtom Via160 from Noel Leeming with Flybuys. It had no instruction manual so I printed off 77 pages from internet for Via models. We were told it was very easy to use.   We attempted to set it up with the help of the downloaded manual but can't even get as far as establishing our home base.  We live in Tauranga but keep getting Abbotsford or Tauranga Bay (up north)  Very perplexing.  Is there anyway we can clear everything off and start again?Embarassed 

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  Reply # 448182 14-Mar-2011 12:16
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There should be a reset button at the back of these devices. Try that out.

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  Reply # 448196 14-Mar-2011 13:06
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Thanks, but the only button on the back is an on/off button. I might try "return to factory settings" but will take it back to the shop to make sure this is the right thing to do.


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  Reply # 448204 14-Mar-2011 13:35
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I am sure there is a setting within the menus where you can reset it back to factory condition. I cannot remember how to get to that setting from the top of my head but it is there. Give it a try before taking it back to the store - as you know, they may take 2 weeks+ to get it back to you.

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