[Snap] Snap VoIP - Charging for unanswered calls

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Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › [Snap] Snap VoIP - Charging for unanswered calls

CcMaN

87 posts

Master Geek

#119568 5-Jun-2013 23:49

Has anyone noticed that they are being charged for calls to toll numbers even if the call is unanswered at the other end?

ResponseMediaNZ

518 posts

Ultimate Geek

ID Verified

Trusted

#831449 6-Jun-2013 09:19

Did it go to an Answer Phone?

johnr

19282 posts

Uber Geek
Inactive user

#831450 6-Jun-2013 09:20

international or national?

RalphFromSnap

776 posts

Ultimate Geek

Trusted

Snap Internet

#831507 6-Jun-2013 11:08

CcMaN: Has anyone noticed that they are being charged for calls to toll numbers even if the call is unanswered at the other end?

Hi CcMaN,

Could you PM us with your account details and examples of the numbers you called that weren't answered so we can look into this further?

Cheers!

^AL

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