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Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › [Snap] Snap VoIP - Charging for unanswered calls
CcMaN

87 posts

Master Geek
+1 received by user: 37


#119568 5-Jun-2013 23:49
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Has anyone noticed that they are being charged for calls to toll numbers even if the call is unanswered at the other end?

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ResponseMediaNZ
518 posts

Ultimate Geek
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  #831449 6-Jun-2013 09:19
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Did it go to an Answer Phone?



johnr
19282 posts

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  #831450 6-Jun-2013 09:20
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international or national?

RalphFromSnap
776 posts

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Snap Internet

  #831507 6-Jun-2013 11:08
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CcMaN: Has anyone noticed that they are being charged for calls to toll numbers even if the call is unanswered at the other end?


Hi CcMaN,

Could you PM us with your account details and examples of the numbers you called that weren't answered so we can look into this further?

Cheers!

^AL




Snap

0800 BROADBAND (276 232)
www.snap.net.nz

@SnapInternet on Twitter
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Our Social Media Team:
^RO Ricky - Technical Lead
^AT Ashleigh - Retail Marketing Coordinator

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