[Snap] FTP has stopped working

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › [Snap] FTP has stopped working

geekiegeek

2513 posts

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Inactive user

#146823 30-May-2014 08:59

I'm on Snap VDSL with a Fritzbox 7390 on 06.06

I can no longer connect to my seedbox FTP but I can connect when I go via a VPN so it looks like a problem with either snap or my modem.

The connection log for the FTP passes authentication but then times out.

Command: USER **************
Response: 331 Please specify the password.
Command: PASS **************
Response: 230 Login successful.
Command: SYST
Response: 215 UNIX Type: L8
Command: FEAT
Response: 211-Features:
Error: Connection timed out
Error: Could not connect to server

Any ideas?

SCM

459 posts

Ultimate Geek

#1056583 30-May-2014 15:00

Not related to their IPv6 issues?

timmmay

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#1056612 30-May-2014 15:33

I can FTP to my USA server. If you want PM me the IP and I can see if I can connect. Wellington/Fibre.

geekiegeek

2513 posts

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Inactive user

#1056619 30-May-2014 15:58

timmmay: I can FTP to my USA server. If you want PM me the IP and I can see if I can connect. Wellington/Fibre.

I can connect and authenticate but just cant do anything from there. Thanks for the offer though.

Pretty sure I have IPv6 switched off but I'll double check.

timmmay

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#1056644 30-May-2014 16:44

Create a user if you want me to try an actual upload. If you can connect I seriously doubt it's a Snap issue, suggest looking at the server logs.

hio77

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Lizard Networks

#1056671 30-May-2014 17:42

ild bet its on your providers side.

your ftp log infers your running standard FTP?

my machines are all soild with their FTP, infact im currently pegged at 7MB/s on a download.

whos your provider? it looks like you may have trimmed a bit of that log too(not refering to the authentication details.)..

#include <std_disclaimer>

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

geekiegeek

2513 posts

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Inactive user

#1058311 3-Jun-2014 06:25

All back up and running now, no change at this end must have been gremlins.