Receiving Google confirmation texts

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matisyahu

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#177050 20-Jul-2015 17:35

I'm in the middle of tidying up my old mans affairs (he has since died) and this includes trying to sort out his email. I cannot remember his email so I request an activation code for his gmail account and provided them with the phone number but the problem is that text messages aren't arriving to my phone. It is receiving messages from within New Zealand because I sent a message from my own phone but cannot a Google message.

"When the people are being beaten with a stick, they are not much happier if it is called 'the People's Stick'"

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BDFL - Memuneh
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#1347854 20-Jul-2015 17:39

Could be the wrong carrier in the profile. Was it always 2dgrees and do you remember ever working?

Wade

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#1347900 20-Jul-2015 17:52

Try changing it from text to call, I had a similar issue and changing this fixed it for me

matisyahu

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#1347906 20-Jul-2015 18:04

freitasm: Could be the wrong carrier in the profile. Was it always 2dgrees and do you remember ever working?

Yeah, always 2 Degrees, bought directly from 2 Degrees themselves. We've received messages from other networks (Spark my own one to 2 Degrees and vice versa). I'll double check the settings again just to be sure.

Wade: Try changing it from text to call, I had a similar issue and changing this fixed it for me

ah, ok - I'll do that next time. I requested it so many times that it ended up saying I have to wait till 21 July before I can try again.

"When the people are being beaten with a stick, they are not much happier if it is called 'the People's Stick'"

danfaulknor

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#1347936 20-Jul-2015 18:59

It's not working for me on 2degrees either

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Batwing

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#1347941 20-Jul-2015 19:09

It used to work for me, a year ago. Doesn't any longer.

Microsoft's has never worked.

eXDee

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#1347993 20-Jul-2015 19:41

Haven't tried recently as i use an app 95% of the time. However i stopped receiving 2FA messages from facebook, and no matter how many times i removed my number entirely or re added it, including months in between, the texts still don't arrive. Not that its anywhere near as important as a google account though.

Wade

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#1348037 20-Jul-2015 21:09

Interesting thread, I'm on 2 degrees and one day text support just stopped, I got rather stressed as my gmail is rather pivotal to me so I eventually switched to voice call and it worked and have never changed back

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2degreesCare

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#1348165 21-Jul-2015 08:32

We'll try to deliver the SMS if it reaches our network. Are your numbers ported in numbers or all 022?

So we can look into this please PM us your number, 4 digit PIN and when you sent this.

Cheers
^POB

insane

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#1348168 21-Jul-2015 08:39

Google verification texts also often fail on Spark on the first attempt. Typically if you try again the second one will arrive promptly as expected.

I've moved to using their one time password app because of this

matisyahu

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#1348191 21-Jul-2015 09:22

2DegreesCare: We'll try to deliver the SMS if it reaches our network. Are your numbers ported in numbers or all 022?

So we can look into this please PM us your number, 4 digit PIN and when you sent this.

Cheers
^POB

Private message sent.

insane: Google verification texts also often fail on Spark on the first attempt. Typically if you try again the second one will arrive promptly as expected.

I've moved to using their one time password app because of this

For me it is a matter of closing off an old email address where I have forgotten the password - oh well.

Funny enough, never had a problem with my Spark account but then again it is a spark number so maybe that causes less problems.

"When the people are being beaten with a stick, they are not much happier if it is called 'the People's Stick'"

nzkiwiman

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#1348212 21-Jul-2015 10:10

Microsoft and Google text messages fail to arrive for me as well, so looks like its a bigger issue than just one person

robjg63

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#1348255 21-Jul-2015 10:42

Wade: Try changing it from text to call, I had a similar issue and changing this fixed it for me

I had some funny things happen with my gmail a year ago and switched to 2 factor authentication for a while.
I tried the SMS code to my mobile and that didnt work - didnt receive anything.
Set it to phone me (reads the code to you) and that worked fine.

I am on skinny with an 027 number - so wouldnt have thought its a porting issue.
You are not alone....

PS Was mucking about with windows 10 preview and did something with my hotmail account to sign in. Part of the process was to send a code by SMS to my mobile - It actually worked fine....

Nothing is impossible for the man who doesn't have to do it himself - A. H. Weiler

xpd

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#1348265 21-Jul-2015 11:13

Ive been getting Google Verification txts from Google fine (for lost/changed password on Gmail), last one was 6 days ago.
Maybe its a particular service of Google thats failing to deliver.....

Gavin / xpd / FastRaccoon / Geek of Coastguard New Zealand

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2degreesCare

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#1349765 22-Jul-2015 12:55

xpd: Ive been getting Google Verification txts from Google fine (for lost/changed password on Gmail), last one was 6 days ago.
Maybe its a particular service of Google thats failing to deliver.....

Hi xpd
Can you PM us with the details on when it last worked please? We'd need to know your number, time sent and time delivered?

If anyone else has details on this working, especially to ported in numbers.

Cheers
^POB

xpd

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#1349771 22-Jul-2015 13:04

2DegreesCare:
xpd: Ive been getting Google Verification txts from Google fine (for lost/changed password on Gmail), last one was 6 days ago.
Maybe its a particular service of Google thats failing to deliver.....

Hi xpd
Can you PM us with the details on when it last worked please? We'd need to know your number, time sent and time delivered?

If anyone else has details on this working, especially to ported in numbers.

Cheers
^POB

You have mail.

Gavin / xpd / FastRaccoon / Geek of Coastguard New Zealand

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