I have just logged on and it is working OK (using W10 Home with Edge).

OldGeek:

 

I have just logged on and it is working OK (using W10 Home with Edge).

 

Thanks; managed to get in eventually.  It did seem to be being difficult for a while...

download their new app. its worth it

KillerHulk: download their new app. its worth it

Didn't know there was one; to be honest, I rarely use the portal.  Thanks for pointing it out though.

jamesrt:

 

KillerHulk: download their new app. its worth it

 

Didn't know there was one; to be honest, I rarely use the portal.  Thanks for pointing it out though.

 

 

 

they just launched it yesterday, and i even paid my bill through that.. Convenient

KillerHulk:

 

they just launched it yesterday, and i even paid my bill through that.. Convenient

 

Downloaded the app but could not log on.  Apparently only users migrated to the 'new platform' can use the app and that does not include me yet.

jamesrt:

 

KillerHulk: download their new app. its worth it

 

Didn't know there was one; to be honest, I rarely use the portal.  Thanks for pointing it out though.

 

Hi James,

Glad to hear you managed to get in in the end - would you mind PMing me with your account details and a description of the issues you had anyway? Keen to take a look at any issues from this side. Include whether you were using your username or full email address to sign in - what you were seeing on your screen when it logged in, that sort of thing.

Cheers,

Cam