In my last Orcon bill they charged me for a couple of 0800 131415 calls I made on September 29. That 0800 number is actually Orcon's own call centre where I called to report issues with their internet service.

I contacted them by email 5 days ago and still haven't received a response. I'm afraid to call their 0800 call centre again since they will probably charge me again for it.

Really don't know what to think, but I can't recall last time I was this dumbfounded by what has transpired.