Large Spike in latency to Australia

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Large Spike in latency to Australia

NickMack

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#298422 16-Jun-2022 09:58

Hi All,

Anyone else seeing a large spike in latency to Australia on the 2D BB network at the moment?

From New Zealand - https://smokeping.thenet.gen.nz/smokeping/smokeping.cgi?target=2degreesspeedtest

nick@thenet-rs04:~$ traceroute --resolve-hostnames statler.snap.net.nz
traceroute to statler.snap.net.nz (111.69.56.57), 64 hops max
1 192.168.0.1 (thenet01.thenet.gen.nz) 0.487ms 0.350ms 0.400ms
2 111.69.7.12 (12.7.69.111.static.snap.net.nz) 13.624ms 8.248ms 5.043ms
3 * * *
4 111.69.56.58 (58.56.69.111.static.snap.net.nz) 194.568ms 194.277ms 194.411ms
5 * * *
6 * * *
7 * * *

From Australia - https://au.smokeping.thenet.gen.nz/smokeping/?target=2degreesspeedtest

From USA - https://us.smokeping.thenet.gen.nz/smokeping/?target=2degreesspeedtest

Anyone from 2D able to comment? @Aspired @pwned

Nick

https://nick.mackechnie.co.nz | NZ ISP latency monitoring - https://smokeping.thenet.gen.nz

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#2930267 16-Jun-2022 10:03

2degrees fiber / Wellington.

Pinging statler.snap.net.nz [2406:e000:400:4::2] with 32 bytes of data:
Reply from 2406:e000:400:4::2: time=193ms
Reply from 2406:e000:400:4::2: time=190ms
Reply from 2406:e000:400:4::2: time=189ms
Reply from 2406:e000:400:4::2: time=191ms

Pinging statler.snap.net.nz [111.69.56.57] with 32 bytes of data:
Reply from 111.69.56.57: bytes=32 time=192ms TTL=60
Reply from 111.69.56.57: bytes=32 time=190ms TTL=60
Reply from 111.69.56.57: bytes=32 time=190ms TTL=60
Reply from 111.69.56.57: bytes=32 time=193ms TTL=60

Behodar

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#2930270 16-Jun-2022 10:07

I'm getting similar pings to statler.snap.net.nz from Voyager.

nbroad

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#2930279 16-Jun-2022 10:35

Yep, I have a fault logged with Spark

Jumped from 39ms to 120ms for us at 8.40am

nztim

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#2930284 16-Jun-2022 10:51

Same here (Bandwidth supplied by Vocus (now 2degrees)

Pinging 111.69.56.57 with 32 bytes of data:
Reply from 111.69.56.57: bytes=32 time=114ms TTL=59
Reply from 111.69.56.57: bytes=32 time=114ms TTL=59
Reply from 111.69.56.57: bytes=32 time=114ms TTL=59
Reply from 111.69.56.57: bytes=32 time=114ms TTL=59

Any views expressed on these forums are my own and don't necessarily reflect those of my employer.

Behodar

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#2930287 16-Jun-2022 10:57

Behodar:

I'm getting similar pings to statler.snap.net.nz from Voyager.

Well, it's not just to the Snap server. I just logged into WoW and my ping was a little more than 3x its usual figure. I don't know whether @VygrNetworkMonkey can help, but probably no harm in tagging :)

NickMack

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#2930294 16-Jun-2022 11:09

Behodar:

Behodar:

I'm getting similar pings to statler.snap.net.nz from Voyager.

Well, it's not just to the Snap server. I just logged into WoW and my ping was a little more than 3x its usual figure. I don't know whether @VygrNetworkMonkey can help, but probably no harm in tagging :)

The 2D (old Snap) server is just an endpoint, it's likely to be affecting other endpoints, correct.

https://nick.mackechnie.co.nz | NZ ISP latency monitoring - https://smokeping.thenet.gen.nz

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nbroad

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#2930296 16-Jun-2022 11:11

Spark have acknowledged an issue on a trans-tasman link.. obviously affecting other ISP's as well.

VygrNetworkMonkey

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#2930302 16-Jun-2022 11:29

Behodar:

Behodar:

I'm getting similar pings to statler.snap.net.nz from Voyager.

Well, it's not just to the Snap server. I just logged into WoW and my ping was a little more than 3x its usual figure. I don't know whether @VygrNetworkMonkey can help, but probably no harm in tagging :)

I can help! - there's current maintenance on the SoutherCross Cable network - so all your path (as has with Voyager) have switched over.
Hawaiki is about 35ms, and TGA is only 2-3ms higher than SCCN.

Over 100ms ... that looks more like your provider is re-routing via the US. Time to change providers @nickmack? :D

Voyager Internet - Network Monkey