Help with Wifi Speed / New Modem

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Help with Wifi Speed / New Modem

Kidiot

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#319725 26-May-2025 14:32

Hi Everyone - I currently have HyperFibre with 2 degrees and I am using the TP-Link Deco M5

When I'm connected on ethernet I get about 800 down , but on Wifi I'm lucky if I get 100. only my work PC is ethernet, everything else is on my laptop wifi

I spoke with 2degrees and they said because it's Wifi its the router and needs to be replaced.

I only really stream netflix/youtube or The Witcher 3 on GeForce now , but GeForce has been saying connection is slow , streaming seems OK

I was going to get a "NETGEAR Orbi WiFi6 Router" as thats what they sugggested - will this fix my issue? I tried another TP modem but still only got 100 down , when I tried it at my friends house his download speed was also 100 but it worked fine so I'm not sure if I nee hyperfibre from 2degrees?

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#3376918 26-May-2025 14:51

I just did a Google search on that device ' The TP-Link Deco M5 uses a 100 Mbps Ethernet port for the WAN '

Is this correct?

mrgsm021

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#3376919 26-May-2025 15:04

WiFi device not fit for purpose, opposite of overkill, definitely replace with at least a WiFi 6 device.

MaxineN

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#3376920 26-May-2025 15:08

Deco M5 actually has 2 gig ethernet Linux.

M5 is pretty ancient and only AC, not AX in WiFi standard. The advice given, isn't wrong, however we need to understand the limitations of WiFi and what your device is actually connecting to. Only getting 100mbps, that sounds like we're hard stuck on the 2.4GHz network... Unsure if you can create a separate 5GHz network or just force 5GHz on the older Deco models but there is nothing wrong with your 2degrees service, this is a local network issue.

Ramblings from a mysterious lady who's into tech. Warning I may often create zingers.

Kidiot

3 posts

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#3376927 26-May-2025 15:31

So the NETGEAR Orbi WiFi6 Router will help? It's the one 2degrees recommended , I just want to play on my laptop without getting connection issues

MaxineN

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#3376937 26-May-2025 15:34

Wherever it will help or not will determine what your device is actually capable of.
We don't know enough to give you an answer with any amount of confidence.

Let's start with the basics:

Do we know what WiFi adapter we have? (You can find out why opening up task manager > performance > WiFi adapter. Don't need the SSID which is your network name, just the adapter name).
Are other devices affected?
Can you create a 5GHz only network?
Can you also confirm how your Deco M5s are setup? Are you on the main M5 or the secondary(and how is the secondary connected? Wireless or Wired?)

Once we know this then we can give you some answers with some confidence. Throwing another RGW is not finding the root cause which is far more valuable.

Ramblings from a mysterious lady who's into tech. Warning I may often create zingers.

michaelmurfy

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#3377001 26-May-2025 15:49

It also really sounds like you can save some money. You don’t need Hyperfibre.

Hyperfibre won’t help streaming, gaming or anything like that. I actually think 300/100Mbit may be a better fit based on what you’re saying about your needs.

The main problem of GeForce Now saying your connection is slow is due to your setup.

Michael Murphy | https://murfy.nz
Referral Links: Quic Broadband (use R122101E7CV7Q for free setup)

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