Orcon Genius Go discussion

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Orcon Genius Go discussion

1 | ... | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14

1222 posts

Uber Geek

#843547 24-Jun-2013 19:27

I am chewing through battery. I used to get two days on a charge but now it's down below 50 percent by midday.
Guess is the always on WiFi. not a lot we can do about that I guess

Nokia 7 Plus
Nexus 6P 32Gb
Nexus 6 Phone
Nexus 5 Phone
Nexus 7 2013 Tablet
Samsung TAB A 8"
Samsung TAB A 10"

& many Windows laptops, Desktops etc

ptinson

677 posts

Ultimate Geek

Trusted

#843606 24-Jun-2013 20:26

tchart: Orcon guys, just had an interesting 'bug'.

This was on a Galaxy S2 running 4.0.4.

My phone was in my bluetooth speaker dock playing music. The home phone rang as did Orcon Go. I didn't answer on my phone so I got the missed call Icon. However the real problem is that it muted my music during the incoming call and it wouldn't unmute no matter what I did. I turned bluetooth off and on, forced stopped my music app, undocked the phone. Only a reboot got my sound back.

Out of curiosity I tried the same thing and exact same thing happened so not a one off.

Very odd.

Sorry i missed this one, Ill pass it along to be looked into.
Having to restart is very far from ideal.

Thanks for the report.

Paul

meat popsicle

ptinson

677 posts

Ultimate Geek

Trusted

#843609 24-Jun-2013 20:35

ronw: I am chewing through battery. I used to get two days on a charge but now it's down below 50 percent by midday.
Guess is the always on WiFi. not a lot we can do about that I guess

If you check the power used by app, does Genius Go show up?
We have worked very hard to make it use as little power as possible but it will use more as you say with wifi on.
I tend to turn wifi off when i am not anywhere near an access point i know about.

Paul

meat popsicle

ptinson

677 posts

Ultimate Geek

Trusted

#843619 24-Jun-2013 20:47

sdav: How does one unlink their cell phone? I didn't realise it cost to have a second phone linked and we don't reeeealy get home calls.

Sorry for so many replies...

If you log into my orcon and select current plans you should see all the genius go apps registered with your account there. Click on the ne you dont want and select stop service, follow the prompts.
It will remove the link.

Regards

Paul

meat popsicle

sdav

846 posts

Ultimate Geek

#843634 24-Jun-2013 21:17

ptinson:
sdav: How does one unlink their cell phone? I didn't realise it cost to have a second phone linked and we don't reeeealy get home calls.

Sorry for so many replies...

If you log into my orcon and select current plans you should see all the genius go apps registered with your account there. Click on the ne you dont want and select stop service, follow the prompts.
It will remove the link.

Regards

Paul

Thanks Paul!

pjbnz

15 posts

Geek

#843791 25-Jun-2013 09:06

If I receive a home phone call on my mobile, would home phone line be disconnected?

I was outside at my home when my home phone rang. I picked it up on my mobile, but it was my wife's. I yelled to my wife to receive land line phone, but she yelled at me that the phone was disconnected. Is it expected?

Sounddude

I fix stuff!
1928 posts

Uber Geek

Trusted

2degrees

Lifetime subscriber

#843803 25-Jun-2013 09:15

pjbnz: If I receive a home phone call on my mobile, would home phone line be disconnected?

I was outside at my home when my home phone rang. I picked it up on my mobile, but it was my wife's. I yelled to my wife to receive land line phone, but she yelled at me that the phone was disconnected. Is it expected?

Yes

Once you answer the phone on your mobile app, you won't be able to then pickup the land line and continue the call. your wife would have received dialtone on her end, even though you had the caller on your phone.

The only option is to ask the caller to ring back.

Equinox IT

Cloud spending continues to surge globally, but most organisations haven’t made the changes necessary to maximise the value and cost-efficiency benefits of their cloud investments. Download the whitepaper From Overspend to Advantage now.

Blindspot

58 posts

Master Geek

#843887 25-Jun-2013 11:32

Sounddude:
pjbnz: If I receive a home phone call on my mobile, would home phone line be disconnected?

I was outside at my home when my home phone rang. I picked it up on my mobile, but it was my wife's. I yelled to my wife to receive land line phone, but she yelled at me that the phone was disconnected. Is it expected?

Yes

Once you answer the phone on your mobile app, you won't be able to then pickup the land line and continue the call. your wife would have received dialtone on her end, even though you had the caller on your phone.

The only option is to ask the caller to ring back.

Or go inside and hand your wife your mobile :)

old3eyes

9119 posts

Uber Geek

Subscriber

#843946 25-Jun-2013 12:46

Sounddude:
pjbnz: If I receive a home phone call on my mobile, would home phone line be disconnected?

I was outside at my home when my home phone rang. I picked it up on my mobile, but it was my wife's. I yelled to my wife to receive land line phone, but she yelled at me that the phone was disconnected. Is it expected?

Yes

Once you answer the phone on your mobile app, you won't be able to then pickup the land line and continue the call. your wife would have received dialtone on her end, even though you had the caller on your phone.

The only option is to ask the caller to ring back.

Maybe there needs to be a mod done so that you can hit a "transfer" button , dial 0 and transfer back to the main fone..

Regards,

Old3eyes

ptinson

677 posts

Ultimate Geek

Trusted

#844022 25-Jun-2013 14:20

old3eyes:
Sounddude:
pjbnz: If I receive a home phone call on my mobile, would home phone line be disconnected?

I was outside at my home when my home phone rang. I picked it up on my mobile, but it was my wife's. I yelled to my wife to receive land line phone, but she yelled at me that the phone was disconnected. Is it expected?

Yes

Once you answer the phone on your mobile app, you won't be able to then pickup the land line and continue the call. your wife would have received dialtone on her end, even though you had the caller on your phone.

The only option is to ask the caller to ring back.

Maybe there needs to be a mod done so that you can hit a "transfer" button , dial 0 and transfer back to the main fone..

The feature request thread does indeed have this as a request:)

Paul

meat popsicle

friendlymonkey

180 posts

Master Geek

#845175 25-Jun-2013 18:38

9 times out 10 making a call fails. Wont ring. Both on wifi and 3G anyone else having issues calling out using the app?
Galaxy S3 4.1.2
Go version 1.1

MadEngineer

4271 posts

Uber Geek

Trusted

#845201 25-Jun-2013 19:18

Description Qty
Unit Price
Amount
$0.00
Orcon Genius Go
Genius Go (first app $0, additional apps $3/month) FREE UNTIL 23 JULY 2013
021 ###### Base charge for new period

Didn't realise there would be a charge for subsequent installs. Must have missed this somewhere?

You're not on Atlantis anymore, Duncan Idaho.

ptinson

677 posts

Ultimate Geek

Trusted

#845271 25-Jun-2013 21:06

friendlymonkey: 9 times out 10 making a call fails. Wont ring. Both on wifi and 3G anyone else having issues calling out using the app?
Galaxy S3 4.1.2
Go version 1.1

I am not getting that issue between a Galaxy Nexus and an iPhone5.

Can you please send me the following:

Time issue occurred:
Number called from:
Number called to:
Call type, app to app, app to landline etc:

Thanks

Paul

meat popsicle

ptinson

677 posts

Ultimate Geek

Trusted

#845272 25-Jun-2013 21:07

MadEngineer: Description Qty
Unit Price
Amount
$0.00
Orcon Genius Go
Genius Go (first app $0, additional apps $3/month) FREE UNTIL 23 JULY 2013
021 ###### Base charge for new period

Didn't realise there would be a charge for subsequent installs. Must have missed this somewhere?

There is a change coming so that is much clearer.

Sorry for any confusion.

Paul

meat popsicle

rfdawn

39 posts

Geek

Lifetime subscriber

#846804 28-Jun-2013 15:48

I mostly don't want incoming home phone calls coming to my cell phone. So I set "Receive home phone calls" to OFF in the app and have left it like that. In spite of that I got two incoming calls (so far) ringing on both home phone and cell phone, others just ring on home phone, as expected. Nothing special about those two calls that I could figure. Not a big deal to me but does anybody want details (what details) if/when it happens next time?

1 | ... | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14