Rubber banding in game/on peak packet loss

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Rubber banding in game/on peak packet loss

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25 posts

Geek

#1125471 10-Sep-2014 06:41

Yeah, sorry forgot to update. It got slowly worse throughout the night. I was in bed by 9pm but according to my housemate it was just like other nights by that stage.

djinni74

11 posts

Geek

#1125564 10-Sep-2014 09:06

I'm on UFB in Christchurch.

FireEngine

1223 posts

Uber Geek

Trusted

#1125713 10-Sep-2014 12:53

FireEngine: Thanks everyone, peak time when the symptoms show is now passed. I'll look at the data together with your comments and discuss with the team tomorrow am, fuller update in the pm.

Thanks

Hi All,
So comments from last nights testing are leading us to put in a phase 2 of this change tonight, after midnight (sorry can't do it before then), this should resolve the issue for Chorus UFB connections and potentially resolve it for the other LFCs but I won't be as sure here until the phase 2 is in.

So tonight should be broadly the same experience as last night, impact mostly reduced and delayed, more concentrated towards 9pm.

Thursday night should see further improvement.

Thanks

Regards FireEngine

brookz

215 posts

Master Geek

#1125723 10-Sep-2014 13:01

Legend, thanks matey!

Jedateach

25 posts

Geek

#1125768 10-Sep-2014 14:24

Great news :)

aphocus

37 posts

Geek

#1125879 10-Sep-2014 16:12

FireEngine:
FireEngine: Thanks everyone, peak time when the symptoms show is now passed. I'll look at the data together with your comments and discuss with the team tomorrow am, fuller update in the pm.

Thanks

Hi All,
So comments from last nights testing are leading us to put in a phase 2 of this change tonight, after midnight (sorry can't do it before then), this should resolve the issue for Chorus UFB connections and potentially resolve it for the other LFCs but I won't be as sure here until the phase 2 is in.

So tonight should be broadly the same experience as last night, impact mostly reduced and delayed, more concentrated towards 9pm.
Thursday night should see further improvement.

Thanks

my ADSL is worse over the two days of "fixes" before hand I only had intermittent trouble around 10pm, now its the entire night its already mildly bad (150-300ms) @ 3pm.

FireEngine

1223 posts

Uber Geek

Trusted

#1125976 10-Sep-2014 18:04

aphocus: my ADSL is worse over the two days of "fixes" before hand I only had intermittent trouble around 10pm, now its the entire night its already mildly bad (150-300ms) @ 3pm.

Then it can't be related - unfortunately we can't ensure only the issue we are addressing here occurs on a network this big, if your connection is bad from 3pm then it is a local or different issue that is coincident in time and it needs troubleshooting (on any given day we probably have 50-100 new technical faults affecting individual circuits so some unrelated issues will occur at the same time as changes are made as here, that can't be avoided).

The symptom we are addressing also doesn't require high pings.

PM me your account details and I'll take a look.

Regards FireEngine

Equinox IT

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nscneo

6 posts

Wannabe Geek

#1126318 11-Sep-2014 09:52

Very smooth last nite. Awesome work

disarmyou

42 posts

Geek

#1126353 11-Sep-2014 10:24

I didn't have any issues on D3 last night, going to do more of a test tonight (other games).

disarmyou

42 posts

Geek

#1126721 11-Sep-2014 19:08

I dont know if anyone else is getting it tonight but im getting massive lag spikes.

FireEngine

1223 posts

Uber Geek

Trusted

#1126725 11-Sep-2014 19:13

disarmyou: I dont know if anyone else is getting it tonight but im getting massive lag spikes.

tracert?

Regards FireEngine

Jedateach

25 posts

Geek

#1126729 11-Sep-2014 19:16

Seems good for me so far tonight, just had a flawless game of dota.

kiwikiwi

455 posts

Ultimate Geek

#1126730 11-Sep-2014 19:20

disarmyou: I dont know if anyone else is getting it tonight but im getting massive lag spikes.

NA league is pretty shaky tonight actually
Orcon VDSL

You can also follow me on twitter here @kiwifortw I do twitch streams every now and then at twitch.tv/kiwiforthewin :)

HTTP 404 Sarcasm not found.

FireEngine

1223 posts

Uber Geek

Trusted

#1126758 11-Sep-2014 20:26

kiwikiwi:
disarmyou: I dont know if anyone else is getting it tonight but im getting massive lag spikes.

NA league is pretty shaky tonight actually
Orcon VDSL

Sorry mate but the big jumps here are occurring off our network.

Regards FireEngine

disarmyou

42 posts

Geek

#1126762 11-Sep-2014 20:32

Sorry for the delay:

Tracing route to 216.133.234.62 over a maximum of 30 hops

1 1 ms <1 ms 4 ms BoB.Orcon [192.168.0.20]
2 12 ms 19 ms 13 ms 121-99-252-1.bng1.nct.orcon.net.nz [121.99.252.1]
3 9 ms 11 ms 11 ms xe-2-2-0.cre1.nct.orcon.net.nz [121.98.9.141]
4 18 ms 13 ms 9 ms 121.99.12.0
5 136 ms 135 ms 135 ms 38.122.92.162
6 138 ms 137 ms 135 ms te7-4.ccr01.sjc05.atlas.cogentco.com [38.122.92.161]
7 136 ms 135 ms 135 ms te0-4-0-5.ccr22.sjc01.atlas.cogentco.com [154.54.6.205]
8 174 ms 176 ms 174 ms be2161.ccr22.lax01.atlas.cogentco.com [154.54.27.169]
9 148 ms 150 ms 170 ms te8-1.mag01.lax01.atlas.cogentco.com [154.54.28.146]
10 150 ms 147 ms 150 ms 154.24.22.126
11 142 ms 142 ms 143 ms 38.88.244.6
12 141 ms 146 ms 141 ms border2.po2-40g-bbnet2.lax010.pnap.net [216.52.255.93]
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

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