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nzkiwiman
2585 posts

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  #614026 23-Apr-2012 22:36
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Anyone else having issue tonight.
Is this just a re-occurance of the issue or part of the data cap increase?



McGee
200 posts

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  #614030 23-Apr-2012 22:39
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I still seem to be operating A-OK

Will update if I notice much degradation though.

Klipspringer
2385 posts

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  #614036 23-Apr-2012 22:48
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Yea cant seem to run anything tonight. Extremely slow once again. 



McGee
200 posts

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  #614047 23-Apr-2012 23:11
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Where are you guys located out of curiosity ?



networkn
Networkn
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  #614049 23-Apr-2012 23:15
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Works fine here in Auckland on VDSL

nzkiwiman
2585 posts

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  #614089 24-Apr-2012 07:15
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I am in Dunedin.

Klipspringer
2385 posts

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  #614130 24-Apr-2012 08:44
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I'm in Waikanae, Kapiti Coast, Wellington

 
 
 

Trade NZ and US shares and funds with Sharesies (affiliate link).
Napster
202 posts

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  #614260 24-Apr-2012 12:02
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Seems to be better now.



nzkiwiman
2585 posts

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  #618101 1-May-2012 21:29
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Houstin, we have a problem!

Unable to watch a 4 minute 360p video in realtime
DNS Address: 202.37.101.1 202.37.101.2

GeoffisPure
459 posts

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  #618145 1-May-2012 23:01
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Me too :( Getting a bit fed up with this. Will send another email to Snap...

nzkiwiman
2585 posts

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  #620888 7-May-2012 11:14
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No reply from snap to my email to support. How they are looking at the issue and haven't moved it to the 'too hard' basket.

However in saying that, I was changed over to an @home plan (from Advanced 35 - No Phone) on Sunday and speeds on YouTube have been rather good since then (ie on Sunday)

Wonder if its just a coincidence ?

frizianz
105 posts

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  #620941 7-May-2012 12:37
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Plans are simply for billing and data accounting - Shouldnt have any effect on the speeds etc.

GeoffisPure
459 posts

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  #621094 7-May-2012 16:50
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No reply to my emails yet either. It's frustrating how sometimes it just works, and others you can't watch anything.

AviZ
214 posts

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  #621222 7-May-2012 20:01
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last time a rang snap about anything speed related, they told me they arnt going to humor me anymore and told me if i dont like it then goto another isp.

3/11 i had 14.5 mb/s download

as the months went by the speed went down

5/12 i have 9.5 mb/s

but yet another isp in the house gets 14.5 mb/s on a old line, go figure....

omeganz101
17 posts

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  #621227 7-May-2012 20:06
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AviZ: last time a rang snap about anything speed related, they told me they arnt going to humor me anymore and told me if i dont like it then goto another isp.

3/11 i had 14.5 mb/s download

as the months went by the speed went down

5/12 i have 9.5 mb/s

but yet another isp in the house gets 14.5 mb/s on a old line, go figure....


I can't imagine a Snap CS Rep saying such a thing. 

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