[Snap] Youtube Not Fully Buffering

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › [Snap] Youtube Not Fully Buffering

CruciasNZ

879 posts

Ultimate Geek

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#94132 6-Dec-2011 21:28

Howdy,

For the last month ever second Youtube video buffers but when I play it it goes so far then freezes and I have to reload it. I can replay all of the video up to that point. Now when I swap to 2degrees MBB the problem stops, so is there an issue with Snap's Youtube Cache?

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214 posts

Master Geek
Inactive user

#554705 6-Dec-2011 21:38

whats ment to happen is one user from snap views a video then its cached, the next person goes to view the same video its already cache then that user gets the video like its locally on their machine.

but this isnt happening for some reason.

AviZ

214 posts

Master Geek
Inactive user

#554706 6-Dec-2011 21:40

as posted in the low throughput thread i said this,

"i guess all i can really say is where the hell is snaps youtube caching server cos it aint working. visit a video then 15 mins later go back and still buffering like mad, i thought that a cache server is just that. the first person to view the video has to fully download it, then after that the 2nd person should have it nice and almost instant due to it being cached."

noone ever answered that question.

CruciasNZ

879 posts

Ultimate Geek

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#554707 6-Dec-2011 21:40

Yeah I get that, but reloading a video is a pain. You don't even find out if it's going to freeze until about 4 seconds in. The progress bar goes to the end, but you can't

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AviZ

214 posts

Master Geek
Inactive user

#554711 6-Dec-2011 21:45

also switching from 360p to anything higher it has to rebuffer

CruciasNZ

879 posts

Ultimate Geek

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#554714 6-Dec-2011 21:46

I never change the HD settings, I just leave it on default

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Klipspringer

2385 posts

Uber Geek
Inactive user

#559534 19-Dec-2011 12:59

I have successfully tested the following:

With Snap $1 youtube/google add switched on - Youtube video download seem slow. I have to pause for a while before watching them.
Snap $1 addon switched off - I am able to run HD videos just fine, and there is no need to pause/wait before watching them.

Its definitely got something to do with the cache.

zCelicaDude

171 posts

Master Geek

#559560 19-Dec-2011 13:36

I too can verify the above statement,

I had the $2 deal but have taken it off as I was not able to use youtube properly

So the add-on appears to slow down the speeds... cache server issue ?

Scott

Equinox IT

Cloud spending continues to surge globally, but most organisations haven’t made the changes necessary to maximise the value and cost-efficiency benefits of their cloud investments. Download the whitepaper From Overspend to Advantage now.

RalphFromSnap

776 posts

Ultimate Geek

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Snap Internet

#559706 19-Dec-2011 17:40

Hi BraaiGuy & zCelicaDude,

Would you be able to do some more testing and post your findings up? Like, watching one video with the YT add-on added, then remove it and watch another video and post up if you notice a difference doing that.

Awesome! Cheers.

Snap

0800 BROADBAND (276 232)
www.snap.net.nz

@SnapInternet on Twitter
Snap Internet on Facebook

Our Social Media Team:
^RO Ricky - Technical Lead
^AT Ashleigh - Retail Marketing Coordinator

Klipspringer

2385 posts

Uber Geek
Inactive user

#562021 27-Dec-2011 23:38

RalphFromSnap: Hi BraaiGuy & zCelicaDude,

Would you be able to do some more testing and post your findings up? Like, watching one video with the YT add-on added, then remove it and watch another video and post up if you notice a difference doing that.

Awesome! Cheers.

I have been playing around with this for the past week and the buffering problem now seems to have been resolved.

frizianz

105 posts

Master Geek

#562131 28-Dec-2011 12:10

I've never had the addon but have always have pulled regardless from the Snap Cache and never had any issues so I doubt its a cache issue.

RalphFromSnap

776 posts

Ultimate Geek

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Snap Internet

#562164 28-Dec-2011 15:29

Hi BraaiGuy,

Good to hear, please keep us updated if you have any further issues here. I am not aware of anything wrong with anything at the moment!

Cheers

Snap

0800 BROADBAND (276 232)
www.snap.net.nz

@SnapInternet on Twitter
Snap Internet on Facebook

Our Social Media Team:
^RO Ricky - Technical Lead
^AT Ashleigh - Retail Marketing Coordinator

mercutio

1392 posts

Uber Geek

#563634 2-Jan-2012 00:33

AviZ: also switching from 360p to anything higher it has to rebuffer

that's a general youtube problem.

Nebbie

458 posts

Ultimate Geek

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#564355 4-Jan-2012 14:49

Out of interest does anyone know what the Caching system Snap is using?
If its Oversi sounds like the VC servers need to be restarted.

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Nebukadnessar

RedJalapeno

65 posts

Master Geek

#564412 4-Jan-2012 17:40

Youtube has been nothing but trouble for me since I got the addon, all videos refuse to load fully, instead waiting until I catch up then buffering. Also speeds are incredibly poor 90% of the time, trying to watch something uncached in 720p is frustrating as hell.

AviZ

214 posts

Master Geek
Inactive user

#564430 4-Jan-2012 18:30

it is pritty slow even if you veiw the full video once and then go back hours later to watch it it recaches....

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