Orcon Genius Go discussion

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Orcon Genius Go discussion

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677 posts

Ultimate Geek

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#849053 4-Jul-2013 08:32

Batwing: The new android release is live but lacking a changelog.

Any thoughts on voicemail still not working or being unable to dial or receive calls from certain numbers?

Have you dropped us the numbers you cant dial? Sorry i may have missed that its a bit crazy at the moment.

Voicemail wont be an app release its all backend.

This release is very minor, it was simply to stop it being installed to anything lower than 2.3.
The next release is being worked on at the moment.

Paul

meat popsicle

ptinson

677 posts

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#849054 4-Jul-2013 08:33

linw:
Ramjet007: I disabled the divert to my cell phone option but some calls (but not all) still ring my cellphone (Galaxy S4).
If not answered they ring much longer than normal, so i assume that they are not going to voicemail.

Happening with me, as well. Not sure about the longer rings but they shouldn't be ringing at all.

Android 2.3.3.

PM me your mobile number and the times that calls came through that shouldnt and we can take a look.

Paul

meat popsicle

Batwing

672 posts

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#849056 4-Jul-2013 08:37

ptinson:
Batwing: The new android release is live but lacking a changelog.

Any thoughts on voicemail still not working or being unable to dial or receive calls from certain numbers?

Have you dropped us the numbers you cant dial? Sorry i may have missed that its a bit crazy at the moment.

Voicemail wont be an app release its all backend.

This release is very minor, it was simply to stop it being installed to anything lower than 2.3.
The next release is being worked on at the moment.

Paul

I'll PM the numbers.

Not sure what you mean regarding the voicemail sorry - it worked on our home line before activating the app, now it doesn't. I've seen other users report here the same thing. In other words we've lost a service after installing the app, whatever the reason it's quite worrying.

ronw

1222 posts

Uber Geek

#849057 4-Jul-2013 08:38

I have noticed that if the divert is on and someone is using home phone when a new call comes in, it does not divert to voicemail instead it seems to drop call and then I get a call missed on cellphone.
Just something to watch for

linw: Ramjet007: I disabled the divert to my cell phone option but some calls (but not all) still ring my cellphone (Galaxy S4).
If not answered they ring much longer than normal, so i assume that they are not going to voicemail.

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Batwing

672 posts

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#849058 4-Jul-2013 08:40

ronw: I have noticed that if the divert is on and someone is using home phone when a new call comes in, it does not divert to voicemail instead it seems to drop call and then I get a call missed on cellphone.
Just something to watch for

linw: Ramjet007: I disabled the divert to my cell phone option but some calls (but not all) still ring my cellphone (Galaxy S4).
If not answered they ring much longer than normal, so i assume that they are not going to voicemail.

For me it drops the call whether someone is using the home phone or not.

ptinson

677 posts

Ultimate Geek

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#849060 4-Jul-2013 08:45

Batwing:
ptinson:
Batwing: The new android release is live but lacking a changelog.

Any thoughts on voicemail still not working or being unable to dial or receive calls from certain numbers?

Have you dropped us the numbers you cant dial? Sorry i may have missed that its a bit crazy at the moment.

Voicemail wont be an app release its all backend.

This release is very minor, it was simply to stop it being installed to anything lower than 2.3.
The next release is being worked on at the moment.

Paul

I'll PM the numbers.

Not sure what you mean regarding the voicemail sorry - it worked on our home line before activating the app, now it doesn't. I've seen other users report here the same thing. In other words we've lost a service after installing the app, whatever the reason it's quite worrying.

I will ask the voice guys about voicemail and get back to you.

meat popsicle

ptinson

677 posts

Ultimate Geek

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#849073 4-Jul-2013 09:06

Batwing:
ptinson:
Batwing: The new android release is live but lacking a changelog.

Any thoughts on voicemail still not working or being unable to dial or receive calls from certain numbers?

Have you dropped us the numbers you cant dial? Sorry i may have missed that its a bit crazy at the moment.

Voicemail wont be an app release its all backend.

This release is very minor, it was simply to stop it being installed to anything lower than 2.3.
The next release is being worked on at the moment.

Paul

I'll PM the numbers.

Not sure what you mean regarding the voicemail sorry - it worked on our home line before activating the app, now it doesn't. I've seen other users report here the same thing. In other words we've lost a service after installing the app, whatever the reason it's quite worrying.

OK so i am told the call to those numbers is an inter op issue between our side and the PBX that terminated the SIP trunk those numbers are on.
It will be looked at, probably next week.

Paul

meat popsicle

Equinox IT

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Johnk

832 posts

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#854965 13-Jul-2013 15:59

Noticed it twice now, while on a phone call the screen does not turn off using proximity sensor like a normal call, it kinda of flashes randomly on and off every few seconds. Anyone else seen that ?
Galaxy S 3 on 4.2.2
App: 1.2

Batwing

672 posts

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#854982 13-Jul-2013 16:19

yeah I've had that

gpsboy

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#854983 13-Jul-2013 16:27

I have been getting this since since version 1.2 as well

sdav

846 posts

Ultimate Geek

#855421 14-Jul-2013 18:16

Hi,

I just got back from the US where I tried it a couple of times. At LAX it worked fine on their free wifi but in other hotels they either blocked VoIP or the wifi was so poor it didn't work. Clearly not the apps fault, just crappy wifi. When it did work though it was fine so that's cool.

A weird bug I found was that I had approx 4 missed calls while I was away. They came from "anonymous" and a number I didn't catch because they never saved in the missed calls log but did display as notifications on the lock screen. I think on each occasion the calls came when I was out and about and not connected to wifi.

I also find it difficult to answer a ringing call in time as I hear nothing, but then I don't know if that was due to poor wifi from the hotel.

MadEngineer

4271 posts

Uber Geek

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#855474 14-Jul-2013 20:35

Anonymous calls are likely to be marketing. You have voicemail for those actual legit calls.

You're not on Atlantis anymore, Duncan Idaho.

linw

2849 posts

Uber Geek

#856165 15-Jul-2013 22:26

I'm getting 'anonymous' private calls. When you pickup, the line is dead.

If you look at the cellphone message notification it indicates that it comes from my home phone!

richyboy1981

2 posts

Wannabe Geek

#858303 17-Jul-2013 20:26

I got a problem with this App. When i answer a call, the speaker is really quiet. Much more so than normal and on other apps such as Viber. The only way i cant actually hear anyone is by engaging the loudspeaker button via the Go phone screen. Any advice?

R

Johnk

832 posts

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#867715 29-Jul-2013 10:57

Another fault with app, I have checked do not receive calls, and exited the app, yet every so often a call still comes through.

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