Serious degraded performance outside of Orcon Network

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Serious degraded performance outside of Orcon Network

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54 posts

Master Geek
+1 received by user: 5

#1313748 28-May-2015 21:19

hmm while others offer 200 down orcon struggles to do 100

, sadly not the number one provider of fibre anymore.

BlackHand

135 posts

Master Geek
+1 received by user: 19

#1313810 29-May-2015 08:05

I got tired of waiting for the issue to be fixed and switched ISPs and I'm back to my regular 90-95/43 speeds again...

A sacrifice of blood and bone, A bridge for you to cross, You will emerge a shadow ~ The Black Hand

dwl

371 posts

Ultimate Geek
+1 received by user: 46

#1313818 29-May-2015 08:36

BlackHand: I got tired of waiting for the issue to be fixed and switched ISPs and I'm back to my regular 90-95/43 speeds again...

If you haven't moved house I guess this indicates (for your case) that the issue isn't in the "last mile".

BlackHand

135 posts

Master Geek
+1 received by user: 19

#1313827 29-May-2015 09:17

dwl:
BlackHand: I got tired of waiting for the issue to be fixed and switched ISPs and I'm back to my regular 90-95/43 speeds again...

If you haven't moved house I guess this indicates (for your case) that the issue isn't in the "last mile".

Yeah definitely isn't a "last mile" issue, since i'm still at the same place and my neighbours never had that issue.

skylight01

54 posts

Master Geek
+1 received by user: 5

#1314848 30-May-2015 21:06

BlackHand: I got tired of waiting for the issue to be fixed and switched ISPs and I'm back to my regular 90-95/43 speeds again...

who did you switch too and how did you plan dates so not to get f* over by orcon like others

Beccara

1473 posts

Uber Geek
+1 received by user: 517

ID Verified

#1314864 30-May-2015 21:22

If your not on a chorus network sign up with the new ISP and get them to liven up Port 2 on the ONT :)

Most problems are the result of previous solutions...

All comment's I make are my own personal opinion and do not in any way, shape or form reflect the views of current or former employers unless specifically stated

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Peppery

919 posts

Ultimate Geek
+1 received by user: 188

Trusted

#1315338 1-Jun-2015 09:48

Are these 'normal' speeds I should be expecting to Auckland servers on a 100/50 plan?

They also vary quite a lot

kiwikiwi

455 posts

Ultimate Geek
+1 received by user: 57

#1315344 1-Jun-2015 09:51

Peppery: Are these 'normal' speeds I should be expecting to Auckland servers on a 100/50 plan?

They also vary quite a lot

Looking like it. My ticket has STILL yet to be looked at. Ringing them back up on Wednesday if I don't hear anything. This is pathetic.

You can also follow me on twitter here @kiwifortw I do twitch streams every now and then at twitch.tv/kiwiforthewin :)

HTTP 404 Sarcasm not found.

skylight01

54 posts

Master Geek
+1 received by user: 5

#1315417 1-Jun-2015 11:08

Peppery: Are these 'normal' speeds I should be expecting to Auckland servers on a 100/50 plan?

They also vary quite a lot

This is not, Orcon used to be able to provide close to max 95~/45~ like every other Isp can.
They say these speeds are not normal but won't say when they will get their services back to normal.
A lot of customers had their services downgraded when they performed the "updrade" early april.
Been two or so months no one knows if this will even be fixed.

Sparapt

1 post

Wannabe Geek

#1315584 1-Jun-2015 16:03

Been having similar problems with Orcon in Dunedin too. About a month/2 ago we started having awful internet sometimes during the day, mostly during nights. Some websites don't load, slow Youtube buffering, awful ping (150+ for league), trouble connecting to steam. This is tested with no one on the network, no downloads etc. Support isn't having much luck. They're doing a 10 day report thing now. Posting here to keep updated on any solutions/updates.

skylight01

54 posts

Master Geek
+1 received by user: 5

#1315629 1-Jun-2015 17:21

100/50 and 30/10 plans the offer
the 100/50 caps to 70/50
and 30/10 caps to 20/10

why is the 30/10 having trouble maxing out I have no idea how the networks work but
this seems like traffic management?

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dwl

371 posts

Ultimate Geek
+1 received by user: 46

#1315702 1-Jun-2015 19:26

Minh: why is the 30/10 having trouble maxing out I have no idea how the networks work but
this seems like traffic management?

Do these services ever get above the reduced rates? Slow down due to congestion at some times of day but rising to full rates at quiet times wouldn't suggest rate limiting. Multiple posts here suggest the rates to local servers do vary but it isn't clear to me whether full rates are still seen at times.

PassiveFever81

367 posts

Ultimate Geek
+1 received by user: 13

#1315705 1-Jun-2015 19:30

@DWL

I haven't once seen a burst even close to the constant 27/9 I used to get consistently for the past couple years since the April issues. Was getting 20Mb at 9am this morning on my 30/10 UFB connection

andybrrr

30 posts

Geek
+1 received by user: 3

#1315738 1-Jun-2015 20:41

Currently (8:40pm 1/6/15) getting 43ms to AUCKLAND from AUCKLAND on my 100/30 UFB .. getting speeds of .. well .. see for yourself

https://www.speedtest.net/result/4400472146.png

linw

2893 posts

Uber Geek
+1 received by user: 1205

#1315739 1-Jun-2015 20:42

Even though my 30/10 has stayed at 29/9 with no variation, I am worried by the lack of response to this problem. The previous expert help and explanation has been one of the reasons I would be loathe to jump ship.

We all should expect to have some enlightenment. We pay the bills and we expect better treatment. And we are also not going to be in a position to recommend friends and relations to join up.

Call me disillusioned even though my speed is fine (for now).

Good luck guys, but luck shouldn't enter into it.

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