Serious degraded performance outside of Orcon Network

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Serious degraded performance outside of Orcon Network

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54 posts

Master Geek

#1315761 1-Jun-2015 21:11

dwl:
Minh: why is the 30/10 having trouble maxing out I have no idea how the networks work but
this seems like traffic management?

Do these services ever get above the reduced rates? Slow down due to congestion at some times of day but rising to full rates at quiet times wouldn't suggest rate limiting. Multiple posts here suggest the rates to local servers do vary but it isn't clear to me whether full rates are still seen at times.

No they don't get back to normal even at off times at all.

skylight01

54 posts

Master Geek

#1315764 1-Jun-2015 21:18

to put it simply this is crap service, the Irony is I was one of the first customers of orcons broadband service.
supported them since, f* over once when i left them and now f*over while i am with them again.

DensitY

25 posts

Geek

#1316297 2-Jun-2015 16:19

]

been like this for on a month.. 78-65mbit/sec.. when I first got fibre it was 101Mbit/sec.. I figure extra strain on the network but month with no news is concerning.

andybrrr

30 posts

Geek

#1316384 2-Jun-2015 17:54

DensitY: ] been like this for on a month.. 78-65mbit/sec.. when I first got fibre it was 101Mbit/sec.. I figure extra strain on the network but month with no news is concerning.

This has been pretty much my experience as well, initially went 100/30 virtually all the time, now lucky to get 70mbit off-peak, and worse as above, latency well above 100ms to Sydney along with reduced speeds.

Xanzoken

11 posts

Geek

#1316435 2-Jun-2015 19:33

Yep same for me as well. Used to get constant 95/45 speeds, now lucky if I can break 80, normally around 75 with 60 during peak times. Latency has gone up by about 40 to the game servers I play on (in japan, used to be 140 now it's around 195+). These are just speed tests to local CallPlus servers (they own Orcon now right?), not international traffic. Wonder if that recent change in ownership means worse quality service for the customers?

kiwikiwi

455 posts

Ultimate Geek

#1316910 3-Jun-2015 17:42

So I got a text last night saying that my issue should be resolved.

As it is right now. This does not look fixed.]

Edit.

Rang them up, they've updated the ticket again. About ready to ring up next time and close the account based on that they aren't complying and haven't been since the 30th of march to fix this when I originally called them up after the 30th of march.

You can also follow me on twitter here @kiwifortw I do twitch streams every now and then at twitch.tv/kiwiforthewin :)

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meesham

973 posts

Ultimate Geek

#1316956 3-Jun-2015 19:39

kiwikiwi: So I got a text last night saying that my issue should be resolved.

Did they say how they resolved the issue?

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kiwikiwi

455 posts

Ultimate Geek

#1316958 3-Jun-2015 19:44

meesham:
kiwikiwi: So I got a text last night saying that my issue should be resolved.

Did they say how they resolved the issue?

No and now it's continuing to get worse so that's a TDR complaint filed.

Done.

You can also follow me on twitter here @kiwifortw I do twitch streams every now and then at twitch.tv/kiwiforthewin :)

HTTP 404 Sarcasm not found.

casewindow

310 posts

Ultimate Geek

#1317178 4-Jun-2015 08:43

I am still finding highly variable service when dealing with international sites. Orcon have a serious issue.

kiwikiwi

455 posts

Ultimate Geek

#1318132 5-Jun-2015 18:53

Update.
A TDR complaint nudged them and they have a target time of the 9th of June to get it solved. If it is not solved by then I shall be continuing to press my complaint.