[Snap] UFB Poor Performance

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Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › [Snap] UFB Poor Performance

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SneakerPimps

104 posts

Master Geek

#729120 8-Dec-2012 22:21

Yes I'm on the 30/10Mb, in Auckland.

hads

392 posts

Ultimate Geek

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#729123 8-Dec-2012 22:28

Ah right that makes more sense then as the host is on Snap's network so you should get close to max speed. I'm on 100/50 so there's obviously something else faulty going on there.

nicegear.co.nz - VoIP, DVB and other Linux compatible hardware

quakeguy

111 posts

Master Geek

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#729256 9-Dec-2012 13:15

hads: Ah right that makes more sense then as the host is on Snap's network so you should get close to max speed. I'm on 100/50 so there's obviously something else faulty going on there.

You're connected to Telecom BB, aren't you?

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hads

392 posts

Ultimate Geek

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#729393 9-Dec-2012 19:55

I was but it got disconnected a few days ago, I've now only got the Snap UFB and a Fyx DSL line as a backup.

nicegear.co.nz - VoIP, DVB and other Linux compatible hardware

hads

392 posts

Ultimate Geek

Trusted

#732837 15-Dec-2012 07:22

Just to report back, Snap were very helpful in the end. One of their staff visited me with a box to run some tests and they discovered that Chorus had provisioned the connection incorrectly.

That is now fixed and I can get excellent National download speeds (~89mbit HTTP to Snap's network) and decent International download speeds (~21mbit over rsync+ssh to Linode/HE Fremont).

I still need to do a little more testing with the upload which seems somewhat restricted but overall very good.

Thanks Snap people.

nicegear.co.nz - VoIP, DVB and other Linux compatible hardware

Bodisaffa

10 posts

Wannabe Geek

#732840 15-Dec-2012 08:05

Thanks for the update hads.

Were Snap able to fix the line provisioning issue themselves or did chorus need to do it?

Thanks.

Delorean

653 posts

Ultimate Geek

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#738821 31-Dec-2012 10:57

My Snap connection is now good, this is the speedtest done today

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Bodisaffa

10 posts

Wannabe Geek

#738995 31-Dec-2012 20:59

Mine was also fixed about a week ago now. My issue was a simple error, I was provisioned on the 30mbps plan which should have been 100mbps.

freitasm

BDFL - Memuneh
79263 posts

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#742677 10-Jan-2013 10:23

I was asked to lock this thread as this problem is deemed solved. Can the OP please confirm it's indeed solved so I can lock it?

SneakerPimps

104 posts

Master Geek

#742708 10-Jan-2013 11:14

Confirmed :).

freitasm

BDFL - Memuneh
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#742715 10-Jan-2013 11:33

I am told this problem is solved, therefore I am locking this thread to prevent new users posting unrelated replies.

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