[Snap] High latency in League of Legends

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › [Snap] High latency in League of Legends

1 | 2 | 3 | 4 | 5 | 6

2983 posts

Uber Geek
+1 received by user: 135

ID Verified

#716975 14-Nov-2012 11:47

it's been like this for a couple of weeks. I rebooted my router and the last game had no DC, so not sure if that has helped or not.

HTPC / Home automation (home assistant) enthusiast.

monkey300

85 posts

Master Geek
+1 received by user: 2

#716990 14-Nov-2012 12:09

Get him to check the ping meter when he's having issues - its a little bar top right, and see if it's fluctuating much.

Also you can dial into your router's web interface and check the bytes sent/received when he's having issues to see if there much other traffic going through - LoL should only consume 1-5 kilobytes per sec.

monkey300

85 posts

Master Geek
+1 received by user: 2

#720161 20-Nov-2012 15:43

Just so you know, the high latency has returned now - thought I'd wait several days when it came back to see if it was just temporary, but has been like this for quite a few days now.

monkey300

85 posts

Master Geek
+1 received by user: 2

#725248 30-Nov-2012 17:35

High latency seemed to be fixed soon after I made the previous post, was just waiting a few days to make sure it didn't come back - seems to be fine now thanks Snap!

Kiwiownage

112 posts

Master Geek
+1 received by user: 5

#725536 1-Dec-2012 16:05

Latency to US west seems to be around 100~ higher for me, sadface

frizianz

105 posts

Master Geek
+1 received by user: 1

#725538 1-Dec-2012 16:10

Kiwiownage: Latency to US west seems to be around 100~ higher for me, sadface

Traceroutes to would be good :)

Potentially a less than optimal routing path.

frizianz.com || twitter.com/frizianz

Geekzone

Want to support Geekzone and browse the site without the ads? Subscribe to Geekzone now (monthly, annual and lifetime options).

Kiwiownage

112 posts

Master Geek
+1 received by user: 5

#725548 1-Dec-2012 16:51

Tracing route to 12.129.254.216 over a maximum of 30 hops

1 <1 ms 4 ms <1 ms fritz.box [192.168.178.1]
2 8 ms 8 ms 8 ms 20.17.69.111.static.snap.net.nz [111.69.17.20]
3 5 ms 7 ms 8 ms 24.17.69.111.static.snap.net.nz [111.69.17.24]
4 * * * Request timed out.
5 * * * Request timed out.
6 19 ms 22 ms 19 ms xe-0-3-0-1037.mdr.core.snap.net.nz [111.69.27.66
]
7 22 ms 19 ms 22 ms 111-69-27-65.core.snap.net.nz [111.69.27.65]
8 201 ms 198 ms 198 ms te7-3.ccr01.sjc05.atlas.cogentco.com [38.122.92.
105]
9 200 ms 201 ms 201 ms te0-3-0-7.ccr22.sjc01.atlas.cogentco.com [154.54
.6.69]
10 223 ms 213 ms 212 ms te0-3-0-2.mpd22.lax01.atlas.cogentco.com [154.54
.25.189]
11 214 ms 213 ms 212 ms te3-4.ccr02.lax05.atlas.cogentco.com [154.54.3.1
0]
12 225 ms 231 ms 229 ms 192.205.35.5
13 232 ms 237 ms 229 ms cr2.la2ca.ip.att.net [12.122.84.218]
14 232 ms 226 ms 233 ms gar20.la2ca.ip.att.net [12.122.128.181]
15 229 ms 231 ms 228 ms 12-122-254-234.attens.net [12.122.254.234]
16 227 ms 231 ms 227 ms 206.16.68.46
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

monkey300

85 posts

Master Geek
+1 received by user: 2

#742868 10-Jan-2013 15:35

The latency issue has returned now unfortunately - spiking from 150ms to 1500ms..

kiwijunglist

2983 posts

Uber Geek
+1 received by user: 135

ID Verified

#742892 10-Jan-2013 16:25

SNAP-CHCH

Tracing route to 12.129.254.216 over a maximum of 30 hops

1 2 ms 1 ms 7 ms 192.168.1.1
2 18 ms 33 ms 30 ms 20.17.69.111.static.snap.net.nz [111.69.17.20]
3 15 ms 22 ms 11 ms 24.17.69.111.static.snap.net.nz [111.69.17.24]
4 * * * Request timed out.
5 * * * Request timed out.
6 32 ms 27 ms 25 ms xe-0-3-0-1037.mdr.core.snap.net.nz [111.69.27.66]
7 25 ms 30 ms 33 ms 111-69-27-65.core.snap.net.nz [111.69.27.65]
8 149 ms 151 ms 149 ms te7-3.ccr01.sjc05.atlas.cogentco.com [38.122.92.105]
9 150 ms 153 ms 150 ms te0-3-0-7.ccr22.sjc01.atlas.cogentco.com [154.54.6.69]
10 192 ms 190 ms 189 ms te0-2-0-1.ccr22.lax01.atlas.cogentco.com [154.54.5.70]
11 162 ms 167 ms 162 ms te0-1-0-4.ccr22.lax05.atlas.cogentco.com [154.54.29.202]
12 239 ms 231 ms 228 ms 192.205.35.5
13 * 209 ms 209 ms cr2.la2ca.ip.att.net [12.122.84.218]
14 233 ms 265 ms 221 ms gar29.la2ca.ip.att.net [12.122.129.241]
15 * 206 ms 212 ms 12.122.251.190
16 210 ms 204 ms 200 ms 206.16.68.46

HTPC / Home automation (home assistant) enthusiast.

michaelmurfy

meow
13581 posts

Uber Geek
+1 received by user: 10914

Moderator

ID Verified

Trusted

Lifetime subscriber

#743095 10-Jan-2013 23:50

Ugh this has been digging my head in, my flatmate has been experiencing high pingspikes making the game almost unplayable, I have almost tried everything on my end but also think it's on Snap's end.

*Sad Panda*

Edit: Since I don't play this, anyone know of any servers I can load up in Smokeping and track the latency It seems that all the servers can't be pinged.

Michael Murphy | https://murfy.nz
Referral Links: Quic Broadband (use R122101E7CV7Q for free setup)

Are you happy with what you get from Geekzone? Please consider supporting us by subscribing.
Opinions are my own and not the views of my employer.

Kiwiownage

112 posts

Master Geek
+1 received by user: 5

#743982 13-Jan-2013 09:48

It's not just league, its across all west coast US servers, averaging around 250 (normally 170-190~)

Lenovo

Shop now for Lenovo laptops and other devices (affiliate link).

RalphFromSnap

776 posts

Ultimate Geek
+1 received by user: 168

Trusted

Snap Internet

#744056 13-Jan-2013 13:09

Hi guys,

We are currently investigating the high latency issues. Will keep you up to date as more information becomes available.

Thanks, ^AL

Snap

0800 BROADBAND (276 232)
www.snap.net.nz

@SnapInternet on Twitter
Snap Internet on Facebook

Our Social Media Team:
^RO Ricky - Technical Lead
^AT Ashleigh - Retail Marketing Coordinator

kiwijunglist

2983 posts

Uber Geek
+1 received by user: 135

ID Verified

#744070 13-Jan-2013 13:53

I used to get 120-130 ms with orcon in chch, but ~200 ms with snap and also intermittent increased in game lag. I hope you can sort this out.

HTPC / Home automation (home assistant) enthusiast.

Kiwiownage

112 posts

Master Geek
+1 received by user: 5

#744072 13-Jan-2013 14:01

Also twitch.tv is laggy as balls now :( can't even watch 480p streams when I used to watch the exact same stream on 1080p

kiwijunglist

2983 posts

Uber Geek
+1 received by user: 135

ID Verified

#744074 13-Jan-2013 14:02

I find twitch.tv sometimes works nicely with 720p and at other times I can get video problems with a 480p stream, all within the same weekend. This is more a bandwidth / quality of data issue than a latency issue though.

HTPC / Home automation (home assistant) enthusiast.

1 | 2 | 3 | 4 | 5 | 6