[Snap] International bandwidth/speed drop for anyone else?

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › [Snap] International bandwidth/speed drop for anyone else?

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1395 posts

Uber Geek

Trusted

#1077776 1-Jul-2014 12:42

The POP you were on was probably changed, same as with me.

shermanp

355 posts

Ultimate Geek

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#1078400 2-Jul-2014 07:26

Hi guys

Sorry for the delay in posting. Am starting to build a new PC, so am a bit distracted.

Still having international bandwidth issues.

I haven't been able to tease out my gateway information out of pfsense, but doing a traceroute shows 1.65.69.111.dynamic.snap.net.nz (111.69.65.1) as my first hop. (And no, that is not our IP address.)

D1NZ

194 posts

Master Geek

#1078502 2-Jul-2014 10:51

Mine local (within NZ) and Aus speedtest all hitting my line speed 100/50
LA Dreamhost test looks fine also.

What router are you using? maybe try another router?

shermanp

355 posts

Ultimate Geek

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#1078522 2-Jul-2014 11:28

D1NZ: Mine local (within NZ) and Aus speedtest all hitting my line speed 100/50
LA Dreamhost test looks fine also.

What router are you using? maybe try another router?

It's an older (Core 2 duo era) running pfsense. Our connection has been very good up until now. As stated, speed to local servers can basically max out our line speed (90mbit/s+). It is only international that we are having issues with.

I'll try our old srp527w this evening to ensure there is no issues with pfsense.

mitchtay

26 posts

Geek

#1078619 2-Jul-2014 14:17

shermanp: Hi guys

Sorry for the delay in posting. Am starting to build a new PC, so am a bit distracted.

Still having international bandwidth issues.

I haven't been able to tease out my gateway information out of pfsense, but doing a traceroute shows 1.65.69.111.dynamic.snap.net.nz (111.69.65.1) as my first hop. (And no, that is not our IP address.)

Try either:
On the System Dashboard (the main page) click on the [+] icon below the title and add the gateways widget.
Or go to System > Routing page which should show the gateway for each route that has been setup.

The one generated by the system at installation for me is WAN_PPPOE for me, with a gateway of 111.69.17.16

shermanp

355 posts

Ultimate Geek

Trusted

#1078782 2-Jul-2014 17:18

mitchtay:
shermanp: Hi guys

Sorry for the delay in posting. Am starting to build a new PC, so am a bit distracted.

Still having international bandwidth issues.

I haven't been able to tease out my gateway information out of pfsense, but doing a traceroute shows 1.65.69.111.dynamic.snap.net.nz (111.69.65.1) as my first hop. (And no, that is not our IP address.)

Try either:
On the System Dashboard (the main page) click on the [+] icon below the title and add the gateways widget.
Or go to System > Routing page which should show the gateway for each route that has been setup.

The one generated by the system at installation for me is WAN_PPPOE for me, with a gateway of 111.69.17.16

Oops! Silly me!

For some reason I thought this was showing our IP address

. Obviously it is not.

Our gateway address is: 111.69.67.209 (209.67.69.111.dynamic.snap.net.nz)

billgates

4705 posts

Uber Geek

Trusted

#1078823 2-Jul-2014 19:06

Have been experiencing slow international as well with Snap on UFB 100/50 in Hamilton. I am on the Snap-185 PoP.

Do whatever you want to do man.

Sharesies

Trade NZ and US shares and funds with Sharesies (affiliate link).

thorax

75 posts

Master Geek

#1079034 3-Jul-2014 00:52

Was having issues the past few days, same PoP as billgates.

Seems to be fixed now

shermanp

355 posts

Ultimate Geek

Trusted

#1079055 3-Jul-2014 06:43

Still slow here :( International download is much slower than upload too.

POP is SNAP-209

rossmnz

507 posts

Ultimate Geek

#1082489 7-Jul-2014 15:45

The Fritzbox's automatically force IPV6.

Contact your tech support and ask them to stop this.

Made a huge difference to mine for Facebook, youtube etc

The force is strong with this one!

shermanp

355 posts

Ultimate Geek

Trusted

#1082570 7-Jul-2014 17:18

rossmnz: The Fritzbox's automatically force IPV6.

Contact your tech support and ask them to stop this.

Made a huge difference to mine for Facebook, youtube etc

I'm not using a Fritz!box

hio77

12999 posts

Uber Geek

ID Verified

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Lizard Networks

#1082599 7-Jul-2014 18:24

rossmnz: The Fritzbox's automatically force IPV6.

Contact your tech support and ask them to stop this.

Made a huge difference to mine for Facebook, youtube etc

ipv6 aint the root of all evil... nor is it the problem here.

ipv6 can work great on snap infact.

#include <std_disclaimer>

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

D1NZ

194 posts

Master Geek

#1082632 7-Jul-2014 19:02

shermanp:
rossmnz: The Fritzbox's automatically force IPV6.

Contact your tech support and ask them to stop this.

Made a huge difference to mine for Facebook, youtube etc

I'm not using a Fritz!box

Have you called Snap see if they can help on their end of things, line monitoring/line setting and so on?

shermanp

355 posts

Ultimate Geek

Trusted

#1082701 7-Jul-2014 19:35

D1NZ:
shermanp:
rossmnz: The Fritzbox's automatically force IPV6.

Contact your tech support and ask them to stop this.

Made a huge difference to mine for Facebook, youtube etc

I'm not using a Fritz!box

Have you called Snap see if they can help on their end of things, line monitoring/line setting and so on?

Yes. Gave them a call Friday morning. The very friendly helpdesk guy couldn't help and suggested I send an email with more details. I sent an email that morning and have not hear anything back (yet).

shermanp

355 posts

Ultimate Geek

Trusted

#1088093 13-Jul-2014 15:15

Hi all,

I have a request.

Could somebody please suggest a decent offshore (preferably not Australia) test file (not a "speedtest", an actual file), and even better, tell me what download speeds you are able to obtain for it?

I was able to obtain about 5MB/s today - from four seperate multi-segment downloads from different servers.

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