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isphell

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  #1247894 27-Feb-2015 16:14
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I of course checked out all the terms and conditions at the time and was surprised that there was no out clause or loop hole for them which is what made the deal really cool and worth taking up.



4possm
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  #1247899 27-Feb-2015 16:20
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You get your own sub-domain name which identifies your site and you can to your friends, a whopping 10Mb of disk space, inclusion in our member's website directory and more. All for free!
  LMAO you are moaning about losing a 10Mb free website?  

However in terms of the lifetime issue. In this case i imagine it was billed as Free for the lifetime of the product. not free for your lifetime. I have never come across a company giving a product Free for the consumers lifetime

 


Also:
The ISP reserves the right to modify the Terms and Conditions, the services or the fees charged for any of its services at any time. The ISP will give existing customers at least 30 days notices of any changes to its Terms and Conditions by sending an email message to their email address as recorded on file.

isphell

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  #1247902 27-Feb-2015 16:27
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Not interested in what you imagine and like I already said of course it would have to be the lifetime of the company, can't provide a service if they no longer exist. Jeez if you can't be bothered thinking why bother typing?



Groucho
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  #1247905 27-Feb-2015 16:31
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I assume this doesn't apply to the "lifetime" use of @orcon.net.nz email addresses?  That was a genius marketing move and when I recently changed ISPs I did confirm over the phone that I could keep my email address under the "yours for life" policy.  I was told yes I could but that was about six months ago now.

mattwnz
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  #1247906 27-Feb-2015 16:34
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Groucho: I assume this doesn't apply to the "lifetime" use of @orcon.net.nz email addresses?  That was a genius marketing move and when I recently changed ISPs I did confirm over the phone that I could keep my email address under the "yours for life" policy.  I was told yes I could but that was about six months ago now.


But what does't 'yours for life' mean. As life refers to living, which refers to animate objects, I presume it would be the person who signed up.

If the OP is concerned about the way it was advertised, and feel they were misled, there are government authorities to contact.

MikeB4
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  #1247921 27-Feb-2015 16:45
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isphell: Not interested in what you imagine and like I already said of course it would have to be the lifetime of the company, can't provide a service if they no longer exist. Jeez if you can't be bothered thinking why bother typing?


If it were the life time of the company, which I doubt then you have answered the question. The Orcon you signed with no longer exists as it has new owners.




Here is a crazy notion, lets give peace a chance.


 
 
 
 

Shop now for Dyson appliances (affiliate link).
mattwnz
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  #1247935 27-Feb-2015 16:55
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KiwiNZ:
isphell: Not interested in what you imagine and like I already said of course it would have to be the lifetime of the company, can't provide a service if they no longer exist. Jeez if you can't be bothered thinking why bother typing?


If it were the life time of the company, which I doubt then you have answered the question. The Orcon you signed with no longer exists as it has new owners.


It would depend on how the company was purchased. In normal cases, the new owners would have purchased all assets and liabilities along with the company etc, so the fact that it has been purchased a few times and undergone ownership changes shouldn't make any difference. Otherwise companies would just keep selling to shell companies to get out of any liabilities they may have.

Lias
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  #1247937 27-Feb-2015 17:01
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I would expect Orcon to keep providing it for the lifetime of the person, unless the company goes broke, or stops providing any webhosting services at all (not just free ones).






I'm a geek, a gamer, a dad, a Quic user, and an IT Professional. I have a full rack home lab, size 15 feet, an epic beard and Asperger's. I'm a bit of a Cypherpunk, who believes information wants to be free and the Net interprets censorship as damage and routes around it. If you use my Quic signup you can also use the code R570394EKGIZ8 for free setup. Opinions are my own and not the views of my employer.


isphell

63 posts

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  #1248086 27-Feb-2015 21:06
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Thanks Mattwnz for explaining to the loud but ignorant ones that kept repeating the same incorrect assumption about what new owners mean , I couldn't be bothered.

isphell

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  #1248090 27-Feb-2015 21:10
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Groucho: I assume this doesn't apply to the "lifetime" use of @orcon.net.nz email addresses?  That was a genius marketing move and when I recently changed ISPs I did confirm over the phone that I could keep my email address under the "yours for life" policy.  I was told yes I could but that was about six months ago now.


Yeah no mention of that, I think a lot more people would care about that.

quickymart
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  #1249949 2-Mar-2015 23:37
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I used to use the free hosting site as a storage space for family photos and things, but I haven't really used it much now there are more alternatives around with larger webspace (Picasaweb, for example). Happy to move my files off the server, I just need my FTP password reset...I have e-mailed their technical support team last week but heard nothing...how long do they normally take to reply?

 

As to the free e-mail address, that's a different matter entirely and I hope that one stays - I use that daily. It would be a pain if they got rid of that, but it is a free service, after all.

 
 
 

Shop now at Mighty Ape (affiliate link).
mattwnz
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  #1249957 3-Mar-2015 00:05
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quickymart: I used to use the free hosting site as a storage space for family photos and things, but I haven't really used it much now there are more alternatives around with larger webspace (Picasaweb, for example). Happy to move my files off the server, I just need my FTP password reset...I have e-mailed their technical support team last week but heard nothing...how long do they normally take to reply? As to the free e-mail address, that's a different matter entirely and I hope that one stays - I use that daily. It would be a pain if they got rid of that, but it is a free service, after all.


Give them a call on their 0800 number, as it is far more effective in getting support.

quickymart
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  #1250545 3-Mar-2015 20:26
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Just tried, was told the webhosting support team are only open from 8-3.

quickymart
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  #1251275 4-Mar-2015 18:53
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Tried today during business hours, waited on hold for 10 minutes on their Business support line but no one picked up and I had to go...does anyone from Orcon read/post on here? I just need my FTP password reset, nothing else.

mattwnz
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  #1251291 4-Mar-2015 19:35
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quickymart: Tried today during business hours, waited on hold for 10 minutes on their Business support line but no one picked up and I had to go...does anyone from Orcon read/post on here? I just need my FTP password reset, nothing else.


Did you phone 0800 14 36 36, as that is one of their hosting numbers?

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