Latency issue to Aus

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Latency issue to Aus

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2078 posts

Uber Geek

#2340840 19-Oct-2019 22:35

Blizzard's routing changes were 3 weeks ago...

Meanwhile 2degrees routing changes in the last 24 or so hours...

+ 111.69.88.0/24 Announced
+ 111.69.89.0/24 Announced
+ 111.69.90.0/24 Announced
+ 111.69.91.0/24 Announced
+ 111.69.92.0/24 Announced
+ 111.69.93.0/24 Announced
+ 111.69.94.0/24 Announced
+ 111.69.95.0/24 Announced
+ 111.69.184.0/24 Announced
+ 111.69.185.0/24 Announced
+ 111.69.252.0/24 Announced
+ 111.69.253.0/24 Announced

Are these their CGNAT ranges? Are those affected on these ranges... google "what's my IP".

Routing for those prefixes look different from here... certainly not as diverse through the looking glass of Australian providers.

kamicrazy

17 posts

Geek

#2340875 20-Oct-2019 00:01

@NickMack I find pings to statler are fine (111.69.56.57). Pings to 111.69.56.5 is not fine, 250 ms.

@Linux Yes, 103.4.114.233 is a Blizzard gaming server but I am also having latency issues in CS GO and a variety of other services in Aus, including AWS.

If I check my latency to similar services in US West (Blizz/AWS) I am getting expected latency of 160-190ms which is less than connecting to the same services in Sydney.

I am in the CGNAT ranges btw, I seem to have flicked over to it in the past couple of days. I've logged a separate ticket with 2 Degrees support asking to be put back in the previous dynamic Public IP setup because it has broken other things for me.

However, I don't really get how CGNAT could be the issue here since you would expect these services to have similar setups in Sydney or US West and if the other party is causing added latency due to CGNAT you would expect both locations to show increased latency and that is not the case.

C:\Users\kamic>tracert 111.69.56.5

Tracing route to 5.56.69.111.static.snap.net.nz [111.69.56.5]
over a maximum of 30 hops:

1 2 ms 4 ms 1 ms fritz.box [192.168.178.1]
2 16 ms 6 ms 6 ms 65.7.69.111.static.snap.net.nz [111.69.7.65]
3 6 ms 7 ms 6 ms 198.18.10.213
4 7 ms 6 ms 14 ms 171.10.69.111.static.snap.net.nz [111.69.10.171]
5 48 ms 38 ms 40 ms 4.56.69.111.static.snap.net.nz [111.69.56.4]
6 267 ms 251 ms 254 ms 5.56.69.111.static.snap.net.nz [111.69.56.5]

Trace complete.

AVF

5 posts

Wannabe Geek

#2340903 20-Oct-2019 01:21

Tracing route to 5.56.69.111.static.snap.net.nz [111.69.56.5]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms fritz.box [192.168.178.1]
2 5 ms 5 ms 4 ms 133.7.69.111.static.snap.net.nz [111.69.7.133]
3 14 ms 12 ms 13 ms 198.18.10.218
4 13 ms 12 ms 13 ms 198.18.10.217
5 13 ms 13 ms 12 ms 173.10.69.111.static.snap.net.nz [111.69.10.173]
6 52 ms 52 ms 53 ms 4.56.69.111.static.snap.net.nz [111.69.56.4]
7 235 ms 232 ms 232 ms 5.56.69.111.static.snap.net.nz [111.69.56.5]

Trace complete.

That's my result, similarly to you I get normal ping to US west and abnormal ping to Sydney.

yitz

2078 posts

Uber Geek

#2340911 20-Oct-2019 01:54

kamicrazy: However, I don't really get how CGNAT could be the issue here since you would expect these services to have similar setups in Sydney or US West and if the other party is causing added latency due to CGNAT you would expect both locations to show increased latency and that is not the case.

The added latency for Australian services is due to 2degrees only picking up traffic for the IP ranges I listed above via their internet exchange in the US.

Usually there would be a path from Sydney directly to Auckland (e.g. via Vocus which is the 111.69.56.5/4) but now it is going via the network on the US west coast.

AVF

5 posts

Wannabe Geek

#2340912 20-Oct-2019 02:04

yitz:

kamicrazy: However, I don't really get how CGNAT could be the issue here since you would expect these services to have similar setups in Sydney or US West and if the other party is causing added latency due to CGNAT you would expect both locations to show increased latency and that is not the case.

The added latency for Australian services is due to 2degrees only picking up traffic for the IP ranges I listed above via their internet exchange in the US.

Usually there would be a path from Sydney directly to Auckland (e.g. via Vocus which is the 111.69.56.5/4) but now it is going via the network on the US west coast.

I'm assuming that will get resolved though right?

Recla

3 posts

Wannabe Geek

#2341023 20-Oct-2019 13:24

I'm also experiencing high latency to the Australian gateway for Path of Exile since yesterday morning until around 9pm, and the issue has now resurfaced today. I am with 2degrees and using a ethernet connection. It has made the game nearly unplayable.

The MTR looks like this for me:

as23655.sydney.megaport.com - 0 | 305 | 305 | 53 | 54 | 96 | 54 |

as36351.sydney.megaport.com - 0 | 305 | 305 | 199 | 201 | 236 | 200 |

NickMack

962 posts

Ultimate Geek

Trusted

Lifetime subscriber

#2341026 20-Oct-2019 13:43

Hi All,

I have the team looking into this, I'll report back when I know more and share.

Nick

https://nick.mackechnie.co.nz | NZ ISP latency monitoring - https://smokeping.thenet.gen.nz

Quic Broadband

Move to New Zealand's best fibre broadband service (affiliate link). Free setup code: R587125ERQ6VE. Note that to use Quic Broadband you must be comfortable with configuring your own router.

Recla

3 posts

Wannabe Geek

#2341061 20-Oct-2019 16:59

Anyone had any luck with this?

Linux

11428 posts

Uber Geek

Trusted

Lifetime subscriber

#2341062 20-Oct-2019 17:02

Recla:

Anyone had any luck with this?

@Recla Have you read the post directly above your one before posting?

kamicrazy

17 posts

Geek

#2341076 20-Oct-2019 17:47

I've moved my connection from CGNAT to static IP.

Initially it broke my internet 🤣 I had no IPv4, only IPv6 worked. Was interesting to see which sites continued working.

Called support and got given a new static v4 address. This resolved the latency issue for me immediately.

Recla

3 posts

Wannabe Geek

#2341083 20-Oct-2019 18:02

kamicrazy:

I've moved my connection from CGNAT to static IP.

Initially it broke my internet 🤣 I had no IPv4, only IPv6 worked. Was interesting to see which sites continued working.

Called support and got given a new static v4 address. This resolved the latency issue for me immediately.

Nice. That costs $10 a month right?