Speedtest to London

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Speedtest to London

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BDFL - Memuneh
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#2794799 13-Oct-2021 21:41

@michaelmurfy:

Nobody has mentioned what OS they're running but on Windows you can try running this in Powershell and rebooting which will help in situations such as this:

netsh int tcp set global autotuninglevel=normal

Yeah, about that. My system is already "tuned" with this but the test results are the ones I posted above - still below 3 Mbps upload.

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Wolvo

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#2794801 13-Oct-2021 21:43

Ok Will post in the private unblocking forum.

Wellingtondave

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#2794809 13-Oct-2021 22:12

Only on 100/20 [Spark] but getting 60ish and 20 to that endpoint. So it's not them.

c0ld

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#2794910 14-Oct-2021 08:45

Ah glad it's not just me! Past 2 days I've noticed my connection to BBC iPlayer (streaming or download) has become unusable at times - often for 12hr+ periods during NZ daytime. I usually get around 60Mbps down (I'm on 900/400) and this has been timing out altogether.

It's back working again this morning at around 20Mbps down (which is perfectly acceptable) so much better but not where it has been past year or so. If it goes down again I'll try & post a trace.

darylblake

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#2794911 14-Oct-2021 08:53

Seems fine on hyperfibre.

If you need high speeds across the globe for particular use cases... get in touch.

albi90

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dns4me

#2795140 14-Oct-2021 13:02

We have been seeing alot of these issues to London lately mainly ISPs out of NZ (Vodafone, 2Degrees and Slingshot) the only common denominator we have been seeing is the routes running via Hurricane Electric through the USA to the UK, a few days back we were seeing download speeds on vodafone to London of under 1Mbps so theres defiantly a route thats playing up somewhere in the middle.

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djtOtago

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#2795155 14-Oct-2021 13:24

darylblake:

Seems fine on hyperfibre.

If you need high speeds across the globe for particular use cases... get in touch.

@darylblake How is posting an old speed test result from 08/02/2021 helpful?

Hunter

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#2795385 14-Oct-2021 16:48

Solar storm ?

c0ld

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#2795407 14-Oct-2021 17:12

c0ld:

Ah glad it's not just me! Past 2 days I've noticed my connection to BBC iPlayer (streaming or download) has become unusable at times - often for 12hr+ periods during NZ daytime. I usually get around 60Mbps down (I'm on 900/400) and this has been timing out altogether.

It's back working again this morning at around 20Mbps down (which is perfectly acceptable) so much better but not where it has been past year or so. If it goes down again I'll try & post a trace.

Issue is back (timing out / less than 1Mbps). Not sure what to post in way of troubleshooting but based on the other currently new & active 2degrees international issues posts in this forum I'm hoping it's related and can be solved. I've always had a rock solid service up until a few days ago and friend on Spark seems unaffected.

EDIT: I'm not overly technical when it comes to broadband but have a feeling this doesn't really shed any light on the issue?

Tracing route to bbc.co.uk [151.101.0.81]
over a maximum of 30 hops:

1 2 ms 1 ms 1 ms fritz.box [192.168.0.1]
2 7 ms 6 ms 7 ms 41.7.69.111.static.snap.net.nz [111.69.7.41]
3 7 ms 4 ms 5 ms as23655.auckland.megaport.com [43.243.22.49]
4 8 ms 4 ms 4 ms as54113.auckland.megaport.com [43.243.22.55]
5 6 ms 5 ms 4 ms 151.101.0.81

Trace complete.

Jase2985

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#2795431 14-Oct-2021 17:51

where you are tracing to is inside NZ

No issues here 170mbps down and 40mbps up to the server on the first page

freitasm

BDFL - Memuneh
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#2795434 14-Oct-2021 17:53

@Jase2985:

where you are tracing to is inside NZ

You are not on 2degrees.

This is my test:

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c0ld

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#2795445 14-Oct-2021 18:05

Speedtesting to the Cerberus Networks Ltd London server noted in previous page is fine I think - 394Mbps down, 48Mbps up, 346ms ping.

Not sure if BBC use that network though.

@Jase2985 - again showing my ignorance. If my trace to BBC.co.uk is to a NZ IP although for a .co.uk address for a large corp like BBC could that be a local cache or something? And could that point to the issue?

Any ideas how I can traceroute iPlayer directly which I'm guessing is providing content from the UK if different to the standard BBC address which is pointing to here in NZ?

yitz

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#2795454 14-Oct-2021 18:16

On the desktop browser, open Developer Tools, Network tab and record the host names and server addresses being contacted for the relevant requests.

Are you having trouble loading the user interface or streaming performance?

Jase2985

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#2795457 14-Oct-2021 18:24

freitasm:

@Jase2985:

where you are tracing to is inside NZ

You are not on 2degrees.

This is my test:

so?

just pointing out the tracert is not in the UK but in nz

and showing my speedtest is fine from a different provider, should have mentioned that but shows its not a speedtest issue

freitasm

BDFL - Memuneh
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#2795465 14-Oct-2021 18:28

@Jase2985:

so?

just pointing out the tracert is not in the UK but in nz

and showing my speedtest is fine from a different provider, should have mentioned that but shows its not a speedtest issue

So? Unless you make it clear you are not on 2degrees then it is harder for the ISP technicians to separate the problem connections from the other helpful people posting "No problem here" without saying "but not on 2degrees"

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