Speedtest to London

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Speedtest to London

Wolvo

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#289990 13-Oct-2021 19:58

I’m on fibre 900/400 2 degrees getting some terrible upload speeds to London on speed test 414Mbps down and 2.92 Mbps upload to Cerberus Networks

Anyone else with the same issues or is this normal

thanks

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#2794715 13-Oct-2021 20:04

What did you use to get and do you know round about when the issue started?

freitasm

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#2794716 13-Oct-2021 20:06

Yes, for some reason I tested it earlier today. While download easily got to 250 Mbps, upload was at a really low 2.8 Mbps.

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#2794717 13-Oct-2021 20:08

@pwner any known issues?

pwner

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#2794723 13-Oct-2021 20:22

not that i am aware of, also due to the traffic nature of our customer base any congestion on our side would normally impact downlink, it would take a lot to impact uplink.

as per normal a tracert to the specific London host always helps as there are loads of speedtest servers in London so need to narrow it down a bit.

Any posts are personal comments and not that of my employer

freitasm

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#2794725 13-Oct-2021 20:25

All of these to Cerberus.

LostBoyNZ

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#2794730 13-Oct-2021 20:36

I'm on Voyager Fibre Max but just in case it helps to have a comparison here.

From Woodend by Christchurch just now, to Cerberus in London, I got 277ms Ping, 135.44 Mbps Down and 36.72 Mbps Up.

Going to Sky Network Television in Christchurch (my closest choice) I got 2ms Ping, 355.81 Mbps Down and 278.79 Mbps Up.

Edit: I'm running Windows 10 on a i7 4700K PC, wired ethernet, in Google Chrome (not that it likely matters but with nearly 150 tabs open).

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#2794731 13-Oct-2021 20:36

OOKLA at 8:30pm NZ time

2degrees UFB, wired, OOKLA app to Cerberus, London

Wintel PC running Windows 10 (latest)

ping 380ms

down 30Mbps, up 9Mbps

Horrible!

EDIT The nperf speed test (www.nperf.com/en/) is down - "Connection to server could not be established."

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michaelmurfy

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#2794732 13-Oct-2021 20:37

I actually don't think this is a 2degrees problem and instead is just TCP doing its thing on higher latency connections such as this.

I've run this test on multiple devices. Windows achieves the lowest upload speed (as others said - around 2Mbit) but if I for example do this on a Linux host I get this:

Then on my MacBook / iPhone I am getting upload is in the 100's too.

Nobody has mentioned what OS they're running but on Windows you can try running this in Powershell and rebooting which will help in situations such as this:

netsh int tcp set global autotuninglevel=normal

@hio77 is the expert on this subject.

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LostBoyNZ

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#2794753 13-Oct-2021 20:57

Ah I should have said what I'm running yes, I've edited the post with those details now. I'm running Windows 10 on a i7 4700K PC, wired ethernet, in Google Chrome.

On my phone (Galaxy S20 Ultra) over Wi-Fi 6 (router in the next room), in Chrome (desktop mode) I got 284ms Ping, 23.32 Mbps Down and 139.35 Mbps Up (yep way more Up than Down somehow).

michaelmurfy

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#2794757 13-Oct-2021 21:02

@LostBoyNZ That kinda confirms my theory. I'm seeing the same results on a Voyager Gigabit connection (a VPN peer I have) and 2degrees so I actually don't think there is a problem here.

And yes, on my phone sometimes I've seen higher upload than download too :)

Wolvo

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#2794774 13-Oct-2021 21:15

Yes my speedtest was done on windows 10 edge browser

Just out off internet I’ve just tried to watch bbc iplayer and itv hub on my appletv with DNS4me and it’s buffering a lot making it unwatchable this doesn’t usually happen

something is not right

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#2794775 13-Oct-2021 21:19

If you are using 3rd party DNS then that is a different story try a speedtest using the ISP DNS

michaelmurfy

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#2794776 13-Oct-2021 21:20

It seems normal to me for London. Has always been really high latency just due to distance. Windows is just rubbish with high latency, high speed connections and always has been.

I've just added you to the private forum so discuss unblocking services in there maybe. But like I say, I don't actually think it is a 2degrees issue.

michaelmurfy

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#2794777 13-Oct-2021 21:21

Linux: If you are using 3rd party DNS then that is a different story try a speedtest using the ISP DNS

That won't make a single difference. The Speedtest will still route to the same location over the same paths.

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#2794778 13-Oct-2021 21:22

michaelmurfy:
Linux: If you are using 3rd party DNS then that is a different story try a speedtest using the ISP DNS

That won't make a single difference. The Speedtest will still route to the same location over the same paths.

Good point thanks

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