I get the feeling that 2D engineers or business leads like to play around a lot with shaping and whatever else they feel like doing on any given day. All of this on and off, up and down, working and then not working reminds me a lot of the old days when ISPs would cache websites on their own servers to cut costs, sorry, I mean "speed up delivery".

I'm not convinced that their support team, when operational, have any idea as to what it going on with their own network either.

This must be the tenth time I'm trying to download the same large zipped file from Google Drive - even after moving my Google Workspace service from Europe to the US. It starts off all happily, then progressively slows down before just falling over halfway and then just gives up with a disconnect. Ten times in a row. Multiple different days. Sometimes using Chrome, then Firefox and then Transmit - a generally more stable FTP application that also connects to cloud services. 

I don't think this is Google since my support team in Africa, with tin can connectivity running on rubber bands and bicycle spokes, managed to upload the same file without issue.

One last try at getting this service to work and I'm off to find something more reliable.