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Are details getting sent to @quentinreade as requested here on GZ? 2degrees want to look into the issue
quentinreade:
Hi all,
Can you please PM me some details (acct details, where and when you saw this) and I will share with the team for investigation.
Thanks in advance!
Matt Beechey Mobius Network Solutions
Linux: Are details getting sent to quentinreade as requested here on GZ? 2degrees want to look into the issue
Myself, and many others have sent 2degrees plenty of information over the last few months with no action taken. Since this appears to be happening nationwide it should be easy to replicate.
I honestly feel they need to come clean. If there is network migration or upgrades occurring that may be causing these issues then just say it.
Michael Murphy | https://murfy.nz
Referral Links: Quic Broadband (use R122101E7CV7Q for free setup)
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Opinions are my own and not the views of my employer.
mobiusnz:quentinreade:Hi all,
Can you please PM me some details (acct details, where and when you saw this) and I will share with the team for investigation.
Thanks in advance!
I've had my incredibly slow access to the security cameras multiple times but when it occurred yesterday and was being logged it was at 4:30pm on 9/10/24 and I was in Christchurch opposite Hagley park at the bottom of Moorhouse Avenue (So 220m from 2D's office building on lincoln road). Probably closest to the Whiteleigh ave tower but equally there are a few towers all similar distance and I could have been on any of them. Looks like the the Hagley one might have lease obstruction as the building fronts onto Hagley park and the tries might be less of an issue than buildings??
This morning I'm on the Sydenham tower or there abouts in Waltham and its behaving. I'll log date and time if I can duplicate it later today and next week.
Ramblings from a mysterious lady who's into tech. Warning I may often create zingers.
Hi Team
Far from desirable.
We have the team looking into why.
Linux:
Are details getting sent to @quentinreade as requested here on GZ? 2degrees want to look into the issue
I PM'ed details earlier, yes.
@michaelmurfy I am in Te Aroha on a work trip for a week and can't replicate it - No 5G here but 4G is very quick and everything loads fast
Issue might be a certain region I am not sure
We _think_ we understand the issue and have moved some traffic onto a different part of our core network.
Would love if people who were having issues could restart their phone and retest.
The restart will reauth the data session to the other EPG in our core.
Thanks
I did get to 4mbit the first time around, but didn't screenshot that.
Was out walking dog; but only a few hundred meters from home so not sure if that will make any meaningful difference:
Looking better in terms of the upload working and good speed. I also got one other result which failed on upload - using the Auckland 2Degrees host, which may just be that host being overloaded, perhaps?
I also did a "real world" test - on Tuesday on my way home from work on the train, I connected my WireGuard and tried to download to my phone a 130Mb file - this was very slow I recall, and took several train stops to complete - perhaps 10 to 15 minutes? [I was by a window, so signal attenuation on train hopefully reduced].
Whilst out with the dog, the same file over the WireGuard and mobile data came down in about 2-3 minutes, which is MUCH better.
Gotta say Peeps - I do love Geekzone for this sort of thing. Some time back I posted some info about my signal at my office going to complete and utter trash. Quick chat with someone here and 2D had an engineer down testng the signal at my office that morning and he confirmed he was trying to triangulate a bad signal that someone had plugged in some illegal gear that was transmitting on the licensed frequency.
The fact we can come here - Put as much information as possible in a post and get informed responses and discussion including staff from the company involved and work toward a solution is so efficient.
The alternative of ringing the help desk is painful beyond belief due to most helpdesk people assuming the customer is a moron - Because 99% of the time that assumption is correct.
Its a very good place to find real answers and get confirmation others are seeing similar issues and we're not mad.
Matt Beechey Mobius Network Solutions
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