2degrees completes 3G shutdown

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › 2degrees completes 3G shutdown

1 | 2 | 3 | 4

543 posts

Ultimate Geek
+1 received by user: 6

#3458926 5-Feb-2026 09:05

My daughter has a Spacetalk adventurer 2 watch. Online it indicates it's 4g with VoLTE.

Last few days calling has stopped but SMS still work. It's prepay but plenty of credit etc.
I had the problem initially on an iPhone SE 2 but once I turned VoLTE on calls worked.
It has left me wondering on VoLTE compatibility, possible back end provisioning (unlikely if iPhone works).
The device is pretty simple so hard to see where there is a setting I might have missed.
any thoughts or help appreciated.

nztim

4012 posts

Uber Geek
+1 received by user: 2710

ID Verified

Trusted

TEAMnetwork

Subscriber

#3458937 5-Feb-2026 09:28

SNicolle:

My daughter has a Spacetalk adventurer 2 watch. Online it indicates it's 4g with VoLTE.

Last few days calling has stopped but SMS still work. It's prepay but plenty of credit etc.
I had the problem initially on an iPhone SE 2 but once I turned VoLTE on calls worked.
It has left me wondering on VoLTE compatibility, possible back end provisioning (unlikely if iPhone works).
The device is pretty simple so hard to see where there is a setting I might have missed.
any thoughts or help appreciated.

Lack of the Specific Carrier VoLTE profile in the phone interestingly it may have half of it as SMS still works.

Any views expressed on these forums are my own and don't necessarily reflect those of my employer.

insane

3324 posts

Uber Geek
+1 received by user: 1006

ID Verified

Trusted

2degrees

Subscriber

#3459104 5-Feb-2026 16:23

It gets quite specific as some "LTE" devices might support data on one frequency but not voice, and so depending on what tower you're connected to your experience may be curtailed.

TG09

244 posts

Master Geek
+1 received by user: 16

#3459460 7-Feb-2026 12:37

SNicolle:

My daughter has a Spacetalk adventurer 2 watch. Online it indicates it's 4g with VoLTE.

Last few days calling has stopped but SMS still work. It's prepay but plenty of credit etc.
I had the problem initially on an iPhone SE 2 but once I turned VoLTE on calls worked.
It has left me wondering on VoLTE compatibility, possible back end provisioning (unlikely if iPhone works).
The device is pretty simple so hard to see where there is a setting I might have missed.
any thoughts or help appreciated.

Just happened to my boy's watch, tried to pair the watch again and doesnt work.

Did you find anything on this, I just went to 2degrees and they said the sim is all good, but could be VoLTE.

Do I need to move to Spark or another carrier

Linux

12173 posts

Uber Geek
+1 received by user: 8469

Trusted

Lifetime subscriber

#3459461 7-Feb-2026 12:41

It may not work on any NZ carrier once all the 3G networks are shut down soon

TG09

244 posts

Master Geek
+1 received by user: 16

#3459464 7-Feb-2026 12:56

reading on VoLTE should still work on 4g, what am i not getting?

Mighty Ape

Shop now at Mighty Ape (affiliate link).

Linux

12173 posts

Uber Geek
+1 received by user: 8469

Trusted

Lifetime subscriber

#3459466 7-Feb-2026 13:00

TG09:

reading on VoLTE should still work on 4g, what am i not getting?

Just cause a device supports VoLTE does not mean it is going to work

You have different profiles required for VoLTE and there is more than one standard of VoLTE

SNicolle

543 posts

Ultimate Geek
+1 received by user: 6

#3459729 8-Feb-2026 12:16

Linux:

It may not work on any NZ carrier once all the 3G networks are shut down soon

I'd contemplated this and the next post it just might not work. I'm in Wellington spark starts in March and one by end of year, or vice versa.

is there a specific setting or profile I should be querying with the manufacturer to assess compatibility with 2degrees?

Linux

12173 posts

Uber Geek
+1 received by user: 8469

Trusted

Lifetime subscriber

#3459732 8-Feb-2026 12:25

@SNicolle SparkNZ or OneNZ by the end of year?? SparkNZ & OneNZ are end of March 2026 so next month

The manufacturer or 2degrees are not going to support the device to get it working on any NZ carrier

SNicolle

543 posts

Ultimate Geek
+1 received by user: 6

#3459736 8-Feb-2026 12:49

Must have misread something the other day.
I've emailed the manufacturer but slow going so far.
if it doesn't work w VoLTE then it'll be off to the retailed to be returned.

Goosey

3014 posts

Uber Geek
+1 received by user: 867

Subscriber

#3459739 8-Feb-2026 13:01

Here’s the snippet from the Spacetalk website.

apparently after March 2024, watches sold only would work with their own network… but have a look at the text further down which shows you the models and compatibility with the cellular bands…

While the watch can work in certain overseas countries, it does require that the network is WCDMA 3G 2100Mhz and 850Mhz. Unfortunately, USA and Canada do not use this type of network, so the watches outside those countries are incompatible. This means that the watch will be unable to obtain a network connection while in these countries. Models designed for US/Mexico markets cannot function in other regions and vice versa, even after unlocking, due to differences in network band configurations.

If your watch is network-unlocked, ensure that the local carrier supports both the required network frequencies and the Spacetalk-compatible SIM.

In some cases, your Spacetalk watch might be locked to a specific SIM provider. Unlocking the watch allows the use of any compatible SIM. Contact Spacetalk support for assistance and note there might be a fee, which varies by device and region.

Adventurer 1 (Model ST2-4G-1) will work on 4G Bands: B1/B3/B5/B7/B8/B20/B28 and 3G Bands: B1/B5/B8. Where GSM networks are still available 2G: 900/1800MHz.

Spacetalk watches are designed to work overseas if compatibility requirements are met. Be sure to check the availability of necessary network frequencies (as provided in model specifications) and prepare early by unlocking your device if needed.

Adventurer 2 (Model ST2-4G-1) will work on 4G Bands: B1/B3/B5/B7/B8/B20/B28 and 3G Bands: B1/B5/B8. Where GSM networks are still available 2G: 900/1800MHz.

Before traveling, always verify that the SIM you plan to use is compatible with the Spacetalk watch and the destination country network. Avoid surprises by checking the availability of required frequency bands and understanding potential roaming or unlocking costs.

Mighty Ape

Shop now at Mighty Ape (affiliate link).

quickymart

14940 posts

Uber Geek
+1 received by user: 13953

ID Verified

#3459742 8-Feb-2026 13:14

One of these, right? I was looking at one for one of my boys but probably won't now:

https://www.jbhifi.co.nz/products/spacetalk-adventurer-2-kids-video-smartwatch-4g-dusk

(listed as "4G", but as always with things like this, buyer beware)

TG09

244 posts

Master Geek
+1 received by user: 16

#3459743 8-Feb-2026 13:16

Goosey:

Here’s the snippet from the Spacetalk website.

apparently after March 2024, watches sold only would work with their own network… but have a look at the text further down which shows you the models and compatibility with the cellular bands…

While the watch can work in certain overseas countries, it does require that the network is WCDMA 3G 2100Mhz and 850Mhz. Unfortunately, USA and Canada do not use this type of network, so the watches outside those countries are incompatible. This means that the watch will be unable to obtain a network connection while in these countries. Models designed for US/Mexico markets cannot function in other regions and vice versa, even after unlocking, due to differences in network band configurations.

If your watch is network-unlocked, ensure that the local carrier supports both the required network frequencies and the Spacetalk-compatible SIM.

In some cases, your Spacetalk watch might be locked to a specific SIM provider. Unlocking the watch allows the use of any compatible SIM. Contact Spacetalk support for assistance and note there might be a fee, which varies by device and region.

Adventurer 1 (Model ST2-4G-1) will work on 4G Bands: B1/B3/B5/B7/B8/B20/B28 and 3G Bands: B1/B5/B8. Where GSM networks are still available 2G: 900/1800MHz.

Spacetalk watches are designed to work overseas if compatibility requirements are met. Be sure to check the availability of necessary network frequencies (as provided in model specifications) and prepare early by unlocking your device if needed.

Adventurer 2 (Model ST2-4G-1) will work on 4G Bands: B1/B3/B5/B7/B8/B20/B28 and 3G Bands: B1/B5/B8. Where GSM networks are still available 2G: 900/1800MHz.

Before traveling, always verify that the SIM you plan to use is compatible with the Spacetalk watch and the destination country network. Avoid surprises by checking the availability of required frequency bands and understanding potential roaming or unlocking costs.