Backflip - unlimited online storage for automatic backups

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#392191 15-Oct-2010 12:55

Ive only got 3.6 gigs up to it over a day and a half.

There is no way to see the progress of a job that has started on schedule, I have it set to start at 8am and run for 18 hours so its not wasting my free offpeak time on it.

At this rate it will be months before I have even my own stuff backed up, let alone getting a start on the music collection.

Also the client uploads, and the server has drive letters in it when you browse around. Worrying since they wont always be the same as I change things around on the PC with adding more storage. I would hope that the software is smart enough to handle moved files, but who knows to be honest. Would suck if another few 100 gigs wants to be uploaded because its moved to another drive, instead of updating the server side of things.

Richard rich.ms

robbyp

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#392198 15-Oct-2010 13:04

richms: Ive only got 3.6 gigs up to it over a day and a half.

There is no way to see the progress of a job that has started on schedule, I have it set to start at 8am and run for 18 hours so its not wasting my free offpeak time on it.

At this rate it will be months before I have even my own stuff backed up, let alone getting a start on the music collection.

Also the client uploads, and the server has drive letters in it when you browse around. Worrying since they wont always be the same as I change things around on the PC with adding more storage. I would hope that the software is smart enough to handle moved files, but who knows to be honest. Would suck if another few 100 gigs wants to be uploaded because its moved to another drive, instead of updating the server side of things.

Doesn't it only allow the backup from a single drive on a single computer. This is how cabonite works, which is how they can get away with saying 'unlimited'. It is limited by your harddrive size. I personally don't see how that sort of business model is sustainable.

tigercorp

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#392199 15-Oct-2010 13:05

nickb800:
@tigercorp - How did you get this email - as a slingshot customer?

Yep

richms

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#392200 15-Oct-2010 13:10

robbyp: Doesn't it only allow the backup from a single drive on a single computer. This is how cabonite works, which is how they can get away with saying 'unlimited'. It is limited by your harddrive size. I personally don't see how that sort of business model is sustainable.

No, I can tick things on any drives and they will get uploaded, not tried network drives yet since I have it installed on my desktop machine not the server2003 machine that has the raid-5 in it.

If needed I will pay another $5 a month to get the second machine backing up, but with the painfully slow upload I will wait the few months before the desktop machine is fully backed up.

Could always take the other machine to my friend on slingshot and plug it in there for a while to backup.

Roll on gig FTTH for this sort of thing.

Richard rich.ms

polglase

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#392288 15-Oct-2010 15:24

So I've signed up, made the credit card payment and downloaded the client this morning.

No welcome email and when I run the backup client I get this:

[Http.UnableToConnectExpt] [Http.SocketPack.getNewSocket] Unable to connect to sHostname='119.224.141.246' sHostIP='119.224.141.246' port='443' type='NS' sProxyHost='' sProxyPort='' sProxyUser='' sProxyPwd=''

Not a good start...

richms

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#392294 15-Oct-2010 15:44

Well the tray icon is animating for me, so I assume its doing _something_ but without being able to open up to see progress of a backup that I didnt manually start (hopeless software for that!) I dont know if its doing anything.

Guess I could do an iptraf on the firewall. If an earlier attempt at a phonecall was anything to go by, my upstream is being saturated tho.

Richard rich.ms

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nickb800

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#392300 15-Oct-2010 15:59

And it appears to have counted towards my monthly allowance...

Just F'ing great.

CYaBro

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#392347 15-Oct-2010 18:28

So that looks exactly the same as the software that Datalock use for their backups, which can be customised with your own company logo etc if you are a reseller.
Are these guys just reselling that? Datalock did just anounce new, cheaper, pricing for their backups the other day...

Opinions are my own and not the views of my employer.

raytaylor

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#392562 16-Oct-2010 13:02

freitasm: I'd say this is a Slingshot product?

Yes it is offered as a slingshot product.
They were asking slingshot customers for suggestions on how they can improve their service through add-on's and discussion eventuated into an online backup service.

Ray Taylor

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robbyp

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#392572 16-Oct-2010 13:18

Not sure if I would trust a new company with my offsite backups and it looks to be far too

One offsite backup solution I have heard someone using is buying and external drive and backing up data to it and encrypting it with truecrpyt. Then storing that drive on their offsite PO box. It is an interesting idea for an offside backup and you only need to backup to it once a week.

richms

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#392582 16-Oct-2010 13:48

They are not the only backup I am using, but its easy, automatic and at $5 a month its the same as free IMO.

What worries me more is that I was told that keeping my encryption key safe was my problem, but so far it seems they keep it and just use my password to secure it. Their claims of 256 bit encryption seem to apply to just the transport of the data not their storage of it.

Richard rich.ms

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robbyp

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#392846 17-Oct-2010 15:24

richms: They are not the only backup I am using, but its easy, automatic and at $5 a month its the same as free IMO.

What worries me more is that I was told that keeping my encryption key safe was my problem, but so far it seems they keep it and just use my password to secure it. Their claims of 256 bit encryption seem to apply to just the transport of the data not their storage of it.

Their website states

What is the encryption?
Your data is protected by a 256-bit encryption. This level of encryption exceeds the common industry standard for this type of product.

So that says that the data is protected, and that would mean in all areas, as it doesn't say otherwise. I wonder where these so called industry standards that they refer to are published.

meesham

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#393813 19-Oct-2010 22:28

This looks pretty interesting, even if the client's a bit basic and there's no Linux support. Has anyone done a speed test from TelstraClear cable?

polglase

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#393890 20-Oct-2010 10:02

polglase: So I've signed up, made the credit card payment and downloaded the client this morning.

No welcome email and when I run the backup client I get this:

[Http.UnableToConnectExpt] [Http.SocketPack.getNewSocket] Unable to connect to sHostname='119.224.141.246' sHostIP='119.224.141.246' port='443' type='NS' sProxyHost='' sProxyPort='' sProxyUser='' sProxyPwd=''

Not a good start...

Following email received from backflip support yesterday:

This appears to be a routing issue with Xtra.

We will contact their network operations and get this sorted

I’ll keep you up to date.

richms

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#397131 29-Oct-2010 04:02

It's broken already for me.

Logging into see my files shows nothing, and the client is giving

Unspecified Login Exception.

I'm beginning to reconsider this as a viable service. I was expecting encrypted backups to mean that the key was stored locally, as it is just a username and password on their server to see them, it means I cant really be sure they are storing them securely, and as I have a crap load of stuff I wouldn't want getting shared around in my outlook I think I will not use them to back that up.

With them saying nothing about security of the files, I am pretty sus about it.

Richard rich.ms

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