Pesky 'Call Forwarding Active' notification with iPhone

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Pesky 'Call Forwarding Active' notification with iPhone

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graemeh

2078 posts

Uber Geek

#397234 29-Oct-2010 11:22

cAPTAIN_k:
sbiddle: It isn't a bug, it's the way things should work.

If you use a Nokia you'll get a similar message. "Active Diverts" will come up on the screen when you make a call. This occurs if you have VM enabled on your line because there is a divert on no answer active on your line.

The difference being this dialogue we're getting on the iPhone forces you to dismiss it every time before you can use any of the screen and I'm fairly certain people don't have that with other carriers in NZ when using an iPhone :(

Oh, I jumped to the right conclusion.

Do you still have any support contract left with Apple? This sounds like a question for them.

2degreesCare

1537 posts

Uber Geek

Trusted

2degrees

#397257 29-Oct-2010 11:55

cAPTAIN_k: Correct me if I am wrong in my interpretations here:

Ok so the prompt that has to be dismissed every time I make a phone call to use the keypad etc. Is referring to the call diverting to voicemail feature that just about every cellphone user in the world has as standard?

If that is the case, I am fairly certain people do not have this hinderance on other carriers so is there something that can be done in the case of 2degrees to make this already awesome provider even more aeae?

Thanks Captain,

Yep, we are looking into it. It's a known issue with the iPhone on our network and hopefully have some more news soon.

Cheers
^POB

cAPTAIN_k

34 posts

Geek

#397260 29-Oct-2010 11:58

2DegreesCare:

Thanks Captain,

Yep, we are looking into it. It's a known issue with the iPhone on our network and hopefully have some more news soon.

Cheers
^POB

You guys rule!

Keep it up

*high five*

Benoire

2798 posts

Uber Geek

#397284 29-Oct-2010 12:37

I know I suffer this problem with my iPhone 3G on a Vodafone pay as you go sim, infact it did it yesterday! Had never seen it before when I was in the UK which is why I remembered it!

n4

959 posts

Ultimate Geek

#397297 29-Oct-2010 12:52

n4: I believe its also a function of the carrier bundle on the iPhone?

See here: http://www.iphone-network.net/annoying-call-forwarding-active-popup-and-custom-carriers-plist/

If you have iOS4 and a properly 'signed' carrier bundle (eg Vodafone) you won't have this issue, I'm guessing because the VF carrier bundle turns it off. However that is not the case with 2degrees and it seems Apple in thier wisdom decided to implement the notification as a default for phones without a signed carrier bundle. Perhaps as punishment for not using an 'approved' carrier? :-)

Do you have to 'dismiss' it or does it go away by itself? (in which case its not really an issue I guess).

If you have not yet upgraded to iOS4 you can apparently edit a file on the phone to stop this happening.

Samsung Note20 Ultra, on 2degrees

nicks

126 posts

Master Geek

#397305 29-Oct-2010 13:06

n4:
n4: I believe its also a function of the carrier bundle on the iPhone?

See here: http://www.iphone-network.net/annoying-call-forwarding-active-popup-and-custom-carriers-plist/

If you have iOS4 and a properly 'signed' carrier bundle (eg Vodafone) you won't have this issue, I'm guessing because the VF carrier bundle turns it off. However that is not the case with 2degrees and it seems Apple in thier wisdom decided to implement the notification as a default for phones without a signed carrier bundle. Perhaps as punishment for not using an 'approved' carrier? :-)

I'm not sure that this is the cause. If this was, logic suggests that the pop-up would also appear when using an iPhone on Telecom, but it doesn't - it seems to be limited to 2Degrees only.

n4

959 posts

Ultimate Geek

#397314 29-Oct-2010 13:18

nicks:
n4:
n4: I believe its also a function of the carrier bundle on the iPhone?

See here: http://www.iphone-network.net/annoying-call-forwarding-active-popup-and-custom-carriers-plist/

If you have iOS4 and a properly 'signed' carrier bundle (eg Vodafone) you won't have this issue, I'm guessing because the VF carrier bundle turns it off. However that is not the case with 2degrees and it seems Apple in thier wisdom decided to implement the notification as a default for phones without a signed carrier bundle. Perhaps as punishment for not using an 'approved' carrier? :-)

I'm not sure that this is the cause. If this was, logic suggests that the pop-up would also appear when using an iPhone on Telecom, but it doesn't - it seems to be limited to 2Degrees only.

Mmm. Does ANY phone show 'Call diverts active' when you make a call on Telecom? Perhaps they have something turned off.

Samsung Note20 Ultra, on 2degrees

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antant

115 posts

Master Geek

#397602 29-Oct-2010 23:53

Do you have to 'dismiss' it or does it go away by itself? (in which case its not really an issue I guess).

It does go away by itself ... in fact, it only really stays on the screen for about 2 seconds before disappearing on its own ... (ios 4.10, ip4)

Also if you dial the number and put the phone to your ear you'll never really see it ...

Where I can see it could be annoying for some is if you dial the number and then want to switch it to speakerphone straight away or suddenly stop the call ...

But for myself, dialling a number and then letting it ring, don't find it an issue. But then again, do I actually use my iPhone to call people? Pretty much never.

webup

545 posts

Ultimate Geek

#408567 23-Nov-2010 21:43

[img]http://i55.tinypic.com/2iiizy1.jpg[/IMg] This annoys the hell out of me!

Always have to press dismiss at the start of every call and it also delays me pressing speakerphone.

webup

545 posts

Ultimate Geek

#408702 24-Nov-2010 08:45

You cant use the screen at all until you get rid of this annoying popup!

2degreesCare

1537 posts

Uber Geek

Trusted

2degrees

#412081 2-Dec-2010 13:54

Hi people,

You may have already noticed this but just to update you all. We recently made a network change to prevent this issue from happening. The Forwarding active notification box should no longer be appearing.

Feel free to report back here if you are still experiencing the notification though or simply PM me.

Thanks everyone for your patience :)

^MD

scottjpalmer

5973 posts

Uber Geek

Moderator

ID Verified

Trusted

Lifetime subscriber

#412089 2-Dec-2010 14:10

Thanks. Much better!

cAPTAIN_k

34 posts

Geek

#412262 2-Dec-2010 20:47

Awesome! Thank you 2degrees! You guys rule! :D

BluesBoy

13 posts

Geek

#417970 16-Dec-2010 09:34

PM sent! I am still having trouble with this on my iPhone4 only with outgoing calls...

2DegreesCare: Hi people,

You may have already noticed this but just to update you all. We recently made a network change to prevent this issue from happening. The Forwarding active notification box should no longer be appearing.

Feel free to report back here if you are still experiencing the notification though or simply PM me.

Thanks everyone for your patience :)

^MD

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