Slingshot has taken a massive drive into the DUMP

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Slingshot has taken a massive drive into the DUMP

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SteveON

1916 posts

Uber Geek

#418879 18-Dec-2010 18:31

Dialup 5/6/7/8kb/s.... We know its slow! Its actually slower than that because its analogue and the ping delay slows everything down. I was last on dialup about 10 years ago so I can imagine a website of today which has 10x the content being downloaded via 56k, this would be unbearable. I remember 56k downloading MP3's at around 4.5Kb/s which was a whole 13 minutes to get the latest song back in the day :-)

What I am saying is that 56k theoretical max speed is 5~8kb/s, if we could actually get that speed; which is bloody slow and we have established that.

Anyway, I would never go onto SS because I have heard so much bad stuff about this company. Don't they own 2talk as well? We had to stop recommending them because customers of ours were beginning to threaten my company for recommending them!

"It's a better place" yeah right...

http://www.business.govt.nz/companies/app/ui/pages/companies/1870536?backurl=/companies/app/ui/pages...

http://www.business.govt.nz/companies/app/ui/pages/companies/1789394?backurl=/companies/app/ui/pages...

Grid

9 posts

Wannabe Geek

#418927 18-Dec-2010 22:22

I woke up to night ready for my shift with an epiphany some guys here seem to be slingshot supporters i mean thats ok with me weather its dialup speed or 5x faster than dialup it is way to slow and i dont believe i am getting what i am paying for i believe slingshot have broken our contract agreement i am of cause locked into this contract for 6 months i really hope some one from slingshot reads this tread so they can see they need to ether get more bandwidth to supply there new load of customers and call staff. hay even out source some call center work to i India like telecom does i mean ive got nutting against this it takes real jobs away from New Zealanders who need it. Just to recap for those who dont read my first posts or any other post ive made.

This only started happening to days ago... every thing was fine i was getting 4.5Mbps down and i never had a problem with speed or line drops it was really great! SS was awesome.
I am on the 25GB plan I AM NOT on the unlimited plan... there for i have a data cap i would expect these kind of speeds once i have reached my data cap which i have not i still have 13GB left.

The only thing is i live in hawkes bay and there arnt really any more ISP options for me i already left telecom and moved over to slingshot because i could no longer aforward there prices. I guess ill just sit like a duck and wait until fiber optics comes here hopefully by then there will be lots of smaller ISP starting up and i will leave the telecos for good.

Im not in this forum to gain post points to look like a super elite forum super hreo like some of you seem to be i see now why you have so many posts because you post and reply with lots of useless garbage.

freitasm

BDFL - Memuneh
79295 posts

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Geekzone

Lifetime subscriber

#418932 18-Dec-2010 22:42

Grid: I woke up to night ready for my shift with an epiphany some guys here seem to be slingshot supporters

I read through the posts and I don't see any Slingshot support there.

Grid: Im not in this forum to gain post points to look like a super elite forum super hreo like some of you seem to be i see now why you have so many posts because you post and reply with lots of useless garbage.

There's about eight times difference between a kilobit and a kilobyte. I understand the end experience (what you are seeing) is no different - slow is slow anyway. But your connection isn't capped at dial up speeds - it it was then it would be a lot slower actually.

My point is that it is important to get facts right before saying the ISP has capped your speed - when it's not clear at all the reported speed is being correctly measure. For example 100 Miles/hour is very different of 100 Kilometers/hour, so getting metrics right counts a lot.

The support at Slingshot is terrible. This is from reading other posts in this forum and other media. So your experience is no different from others.

Steve asked you for the modem stats. That is so far the only actual help I've seen. Wait until someone explain to you if those numbers indicate any error - most likely the numbers will tell us if the problem is on the line, with the modem itself, or even inside your house.

It's Saturday. Give some time and you might get answers. Just don't go accusing people.

samsam

167 posts

Master Geek

#418952 19-Dec-2010 00:35

I have heard that there is a problem with some older belkin modems (before there surf, share, play series) with bad performace on ADSL, so i would change your modem. I had a problem where some pages wouldn't load and I would get bad speed, once i replace my modem everything worked fine.

Talkiet

4793 posts

Uber Geek

Trusted

#418953 19-Dec-2010 00:37

Grid:[snip]I guess ill just sit like a duck and wait until fiber optics comes here hopefully by then there will be lots of smaller ISP starting up and i will leave the telecos for good.[snip]

Hmmm, unfortunately, despite the best efforts of the marketing and pro-UFB lobby groups, it's unlikely that any fibre delivered services will be cheaper than xDSL services at the same time - and it's also not very likely that performance will be any better.

Your specific current problem is interesting because you were getting good speeds until recently on Slingshot... While that's great for you - it doesn't seem to match most of the reports of their service on here. Unfortunately though, Slingshot (and in fact EVERY ISP) is perfectly entitled to decide just how many resources they are prepared to buy to support their service, be those resources international bandwidth or support staff.

Slingshot operate one of the last (is it the last?) unlimited plans in NZ and in my opinion they are hurting. You can't expect to pay bottom dollar and expect the same level of performance you'd get from an ISP/Telco charging more and provisioning more resources.

TL;DR - you get what you pay for.

Cheers - N

Please note all comments are from my own brain and don't necessarily represent the position or opinions of my employer, previous employers, colleagues, friends or pets.

sbiddle

30853 posts

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Biddle Corp

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#419173 19-Dec-2010 20:04

Your attenuation is very high so your maximum speeds are going to be in the vicinity of ~4Mbps anyway.

If you have been cabinetised or are within 2km of an exchange you should probably look at your internal house wiring as this will be restricting you from faster speeds.

If you're getting speeds significantly slower than that the issue is either something dodgy that may be fixed with a port reset if you're on older DSLAM's, or it's just Slingshot's legendary performance which is well documented.

Grid

9 posts

Wannabe Geek

#419234 19-Dec-2010 22:53

sbiddle: Your attenuation is very high so your maximum speeds are going to be in the vicinity of ~4Mbps anyway.

If you have been cabinetised or are within 2km of an exchange you should probably look at your internal house wiring as this will be restricting you from faster speeds.

If you're getting speeds significantly slower than that the issue is either something dodgy that may be fixed with a port reset if you're on older DSLAM's, or it's just Slingshot's legendary performance which is well documented.

Ok thanks mate you said more just then than any teleco help line has ever said. At 4am i get 4.5Mbps and it slowly drops off to 0.30Mbps and less at around 11am so im thinking they dont have the bandwidth to supply every one plus all the unlimited downloaders will be sucking it dry. I jumped on slingslow 2 weeks before they brought out there unlimited plan and every week since then has gotten slower and slower i will be looking for another ISP now.

thanks to every one we can close this tread and add it to the pile of "Slingshot is crappy" treads.

Want some value information? Don't go with slingshot.

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