lokhor: I got my whole family to switch and port their numbers from Vodafone to 2Degrees. I kept my number when switching as it's such a good number and it's people on Vodafone's fault that texting me costs 20c. If they have a problem they should switch to a better provider.

ajw: Good to see 2 degrees opening a call centre in Christchurch and employing New Zealanders, sad to see other telcos relocating call centres overseas. 2d gets my support.

SteveON:

ajw: Good to see 2 degrees opening a call centre in Christchurch and employing New Zealanders, sad to see other telcos relocating call centres overseas. 2d gets my support.

+1

They are better value; yet they can afford a NZ based call center? Odd. 

NonprayingMantis: Setting up an overseas call centre is initially very expensive and you only get the payback when you put a huge volume of calls through it. 
IOW it will only be justified by large businesses. 
2D are probably not large enough to generate enough calls to make it worthwhile.

BarTender:

NonprayingMantis: Setting up an overseas call centre is initially very expensive and you only get the payback when you put a huge volume of calls through it. 
IOW it will only be justified by large businesses. 
2D are probably not large enough to generate enough calls to make it worthwhile.

Plus 2D are pretty focused on Online Self Service... So the more tech savvy folks are on 2D, and with their auto-top-ups the calls to their helpdesk would be lower I suspect.

I would be interested too in the porting stats.... Shame no one can post them :(.

But 2D will have to post their customer count as part of their Stock Market filing... So wait for that to come out.

billgates: I actually moved from 2D to XT because data is cheaper. Don't want to spend $20/month on 2D. I want 400MB/month min and get 480MB/month for $11 with XT.

hamish225:

billgates: I actually moved from 2D to XT because data is cheaper. Don't want to spend $20/month on 2D. I want 400MB/month min and get 480MB/month for $11 with XT.

HOW?!

its $18 for 240MB :S 

hamish225:

billgates: I actually moved from 2D to XT because data is cheaper. Don't want to spend $20/month on 2D. I want 400MB/month min and get 480MB/month for $11 with XT.

HOW?!

its $18 for 240MB :S 

NonprayingMantis:

BarTender:

NonprayingMantis: Setting up an overseas call centre is initially very expensive and you only get the payback when you put a huge volume of calls through it. 
IOW it will only be justified by large businesses. 
2D are probably not large enough to generate enough calls to make it worthwhile.

Plus 2D are pretty focused on Online Self Service... So the more tech savvy folks are on 2D, and with their auto-top-ups the calls to their helpdesk would be lower I suspect.

I would be interested too in the porting stats.... Shame no one can post them :(.

you mean these stats?
http://www.tcf.org.nz/content/c9ee3f76-1253-4626-bf08-40c2f21f7ab3.html

NonprayingMantis: what stock market filing?  they are not a public listed company and have no obligation to publish connection volumes. (they still might choose to do it of course)