Sorry, we are currently experiencing technical difficulties. Please try again later [2degrees problems 2011-05-01]

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Sorry, we are currently experiencing technical difficulties. Please try again later [2degrees problems 2011-05-01]

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788 posts

Ultimate Geek

#464169 1-May-2011 13:42

JoshWright:
Wade: I'm in west akld, so far 6 texts and intermittent 3G data

Just got my 6th text, I have no data and the 0800 022 022 number isn't working

number works here just have to hold on the line after it says Sorry, we are currently experiencing technical difficulties. Please try again later.

join Quic and get free sign up when you click my link https://account.quic.nz/refer/250676

crispybbq

50 posts

Geek

#464175 1-May-2011 14:16

Hope this is fixed soon... That said, it's the first issue I've ever had with 2degrees' services.. ;)

cws82us

788 posts

Ultimate Geek

#464177 1-May-2011 14:22

My worry is that 111 is not working

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nakedmolerat

4629 posts

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#464178 1-May-2011 14:30

cws82us: My worry is that 111 is not working

111 works fine for me (despite receiving 6x of this txts, and woke me up this morning)

my data session is not working tho. have to connect via my home wifi to retrieve emails

Nokia2012

108 posts

Master Geek

#464179 1-May-2011 14:33

I was having problem's before but now the following is working.

Voice Calling
Text message
Service Command.

I can call 200 The IRV (interactive voice response) but I can't contact customer service witch is understandable.

Location: Blenheim in the South Island

richms

28172 posts

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#464183 1-May-2011 15:00

Seems fixed now. 3g working for me in auckland north shore.

Had about 6 or 7 sms about it when I work up about 2.

Richard rich.ms

SaltyNZ

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2degrees

Lifetime subscriber

#464190 1-May-2011 15:22

cws82us: My worry is that 111 is not working

111 calls do not trigger the system that is having issues, for exactly that reason. When designing the network, you make 111 rely on as few things as possible.

iPad Pro 11" + iPhone 15 Pro Max + 2degrees 4tw!

These comments are my own and do not represent the opinions of 2degrees.

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2degreesCare

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2degrees

#464191 1-May-2011 15:35

We have been experiencing some intermittent connection problems that have been affecting some customers today. We have a team looking into this and it should be resolved shortly. Meanwhile, customers are encouraged to try calling a second time if their first attempt is unsuccessful. We apologise to our customers for any inconvenience this may have caused.

^POB

mikerussellnz

283 posts

Ultimate Geek

#464193 1-May-2011 15:45

No matter how many times I try a call, I get call failed. I am in christchurch, 3g doesn't work at all not even slow, waited 2 minutes and the page didn't load anything.

Seems completely broken for me.

Been broken here since 10am this morning and still no better.

valtam

396 posts

Ultimate Geek

#464196 1-May-2011 16:04

http://www.tweetdeck.com/twitter/2degreesmobile/~9RmgK

Support a locally made Linux based Operating System, try Linux Lite.
Download Linux Lite

DonGould

3892 posts

Uber Geek

#464204 1-May-2011 16:58

mikerussellnz: No matter how many times I try a call, I get call failed. I am in christchurch, 3g doesn't work at all not even slow, waited 2 minutes and the page didn't load anything.

Seems completely broken for me.

Been broken here since 10am this morning and still no better.

Yeah! :)

Rebooted the damb phone, changed APN, blar, blar... thought I was going bonkers.

It's not just me.

Mariehau - Christchurch

Promote New Zealand - Get yourself a .kiwi.nz domain name!!!

Check out mine - i.am.a.can.do.kiwi.nz - don@i.am.a.can.do.kiwi.nz

mikerussellnz

283 posts

Ultimate Geek

#464211 1-May-2011 17:09

Seems to be back now, just tried 3g and page loaded ok.

VinLew

210 posts

Master Geek

#464214 1-May-2011 17:14

We've been having issues off & on all day on 2degrees

richms

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#464216 1-May-2011 17:17

I guess this is 2degrees "XT moment" - what nonimaginitive advertising will vodafone cookup this time?

Richard rich.ms

2degreesCare

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2degrees

#464220 1-May-2011 17:39

A software problem caused intermittent connection problems for some customers on the 2degrees national network for a few hours earlier today. Some customers' outgoing calls, outgoing texts, and data were affected intermittently. Incoming calls and texts were not affected, and service was completely restored by 2:30pm. 111 service was never impacted. We apologise to our customers for any inconvenience this may have caused.

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