Samsung Galaxy 2 doesnt get network coverage out of town.

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Samsung Galaxy 2 doesnt get network coverage out of town.

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NZcat1

9 posts

Wannabe Geek

#574213 27-Jan-2012 19:08

Dratsab:
johnr: Did you swap SIM cards about with your partner and see what happens?

I'm wondering if you brought the phone new or second-hand?

@johnr - would this sort of problem occur if the phone is blacklisted on the Vodafone network?

Its a brand new phone...Xmas present

Skolink

1081 posts

Uber Geek

#574242 27-Jan-2012 22:38

NZcat1: Its a brand new phone...Xmas present

Where was it purchased from?

NZcat1

9 posts

Wannabe Geek

#574340 28-Jan-2012 10:50

It was purchased as a gift from 100% Appliances. Shouldn't make any difference

Skolink

1081 posts

Uber Geek

#574394 28-Jan-2012 13:29

NZcat1: It was purchased as a gift from 100% Appliances. Shouldn't make any difference

It can, as one dodgy place sells second-hand or refurbished phones as new.

NZcat1

9 posts

Wannabe Geek

#574425 28-Jan-2012 15:25

Skolink:
NZcat1: It was purchased as a gift from 100% Appliances. Shouldn't make any difference

It can, as one dodgy place sells second-hand or refurbished phones as new.

Not that one I hope

Skolink

1081 posts

Uber Geek

#574471 28-Jan-2012 20:32

NZcat1:
Skolink:
NZcat1: It was purchased as a gift from 100% Appliances. Shouldn't make any difference

It can, as one dodgy place sells second-hand or refurbished phones as new.

Not that one I hope

100% Appliances? Not likely.

NZcat1

9 posts

Wannabe Geek

#577096 4-Feb-2012 07:24

Ok, So here is an update and still no joy.

Went to Masteron. No coverage. Swapped sim cards as the 2 degrees had suggested to me. Still nothing. It must be the settings on the phone. On the way home got a bit of coverage between Featherston and the beginning of the Rimutaka hill and then nothing till I got to Lower Hutt. Which is crazy because I came back along the motorway (no coverage) and yet I work at Trentham....where I have coverage every day. I guess the only thing I can do is take it into a 2 degrees shop? Anyone have any other suggestions?
Thanks for the suggestions so far

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vita

68 posts

Master Geek

#578063 7-Feb-2012 08:56

When you do a network search when you loose service - what networks does it find?

2degreesCare

1537 posts

Uber Geek

Trusted

2degrees

#578170 7-Feb-2012 13:21

NZcat1: Ok, So here is an update and still no joy.

Went to Masteron. No coverage. Swapped sim cards as the 2 degrees had suggested to me. Still nothing. It must be the settings on the phone. On the way home got a bit of coverage between Featherston and the beginning of the Rimutaka hill and then nothing till I got to Lower Hutt. Which is crazy because I came back along the motorway (no coverage) and yet I work at Trentham....where I have coverage every day. I guess the only thing I can do is take it into a 2 degrees shop? Anyone have any other suggestions?
Thanks for the suggestions so far

Can you confirm the following -

Is Network Mode set to 'GSM/WCDMA (Auto mode) IN 'Wireless & networks > Mobile networks.

In 'Network operators' is 'Select automatically' on?

Did you manually search and select the available networks when in you lost connection in Masterton with any success?

^POB

NZcat1

9 posts

Wannabe Geek

#578383 7-Feb-2012 19:43

vita: When you do a network search when you loose service - what networks does it find?

I hadnt tried that...still getting used to how this phone works. Will give it a go when I go over on Saturday :)

NZcat1

9 posts

Wannabe Geek

#578388 7-Feb-2012 19:46

2DegreesCare:
NZcat1: Ok, So here is an update and still no joy.

Went to Masteron. No coverage. Swapped sim cards as the 2 degrees had suggested to me. Still nothing. It must be the settings on the phone. On the way home got a bit of coverage between Featherston and the beginning of the Rimutaka hill and then nothing till I got to Lower Hutt. Which is crazy because I came back along the motorway (no coverage) and yet I work at Trentham....where I have coverage every day. I guess the only thing I can do is take it into a 2 degrees shop? Anyone have any other suggestions?
Thanks for the suggestions so far

Can you confirm the following -

Is Network Mode set to 'GSM/WCDMA (Auto mode) IN 'Wireless & networks > Mobile networks.

In 'Network operators' is 'Select automatically' on?

Did you manually search and select the available networks when in you lost connection in Masterton with any success?

^POB

All the settings are set correctly as you have suggested. Will be going over again on Saturday, so will do a manual search for networks and see how I get on.

NZcat1

9 posts

Wannabe Geek

#583394 19-Feb-2012 13:00

Went back to Masterton and the phone worked. I hadn't even done anything to it. Maybe a glitch in the system somewhere when i went over the previous times...i don't know....pass!

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