MyRepublic

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › MyRepublic - New Fibre-only ISP

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#972940 23-Jan-2014 15:31

Beccara:
NonprayingMantis:
Beccara:
Sounddude: Gustov:

You know the fibre speeds offered by the ISP's are set by the FibreCo and Crown Fibre holdings right?

The ISP's have very little say over what speeds are available on fibre.

lol, Wrong. RSP's can add EIR blocks to any package you want.

And they have to pay extra for them....

How are myrepublic going to price below other ISPs if their costs are higher?

And? 10mbit EIR's like $1.10ish IIRC, You could create a product between the 30/10,50/20,100/50 if you saw a market. Anyway I was just correcting a statement that was incorrect

It's not incorrect because the prices are set, and the ISP cannot negotiate different rates for more or less.

My point is simply that providing the extra speed is going to cost them $$$ and since ISPs don't make much money right now, the chances of my republic making money on a higher cost base, but with lower prices is pretty slim.

Offering a 1 Gb for example by taking the 100mb plan and adding 900Mb of EIR will cost.... Well you do the math and tell me how many customers will buy it?

Beccara

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#972979 23-Jan-2014 16:31

Well if we're going to continue to derail this then

"The ISP's have very little say over what speeds are available on fibre."

That statement is incorrect

"You know the fibre speeds offered by the ISP's are set by the FibreCo and Crown Fibre holdings right? "

This statement at face value is also incorrect to a point, ISP's can set any speed they like upto a point (Prior to Gigatown it was 500ish mbit)

I never said it was profitable for the ISP to make these changes but it is possible, I never said it was free and it was never said here that you could change the speeds it just wasn't cheap.

What was said is the speeds are set by the RSP and the ISP can't change them

Most problems are the result of previous solutions...

All comment's I make are my own personal opinion and do not in any way, shape or form reflect the views of current or former employers unless specifically stated

kyhwana2

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#973093 23-Jan-2014 19:24

Given that there is no* IPv4 available from APNIC anymore, are you planning on only offering CGNATed connections? Do you plan on offering ipv6 at launch?

*/You can get a final /22, but after that, that's it.

Behodar

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#973096 23-Jan-2014 19:29

Is there anything stopping MyR from simply using "spare" Singapore addresses? Are they allocated by country or just to a company?

Beccara

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#973331 24-Jan-2014 08:33

Dont think so, Given the RIR's have green lit transfers even between regions it wouldn't be a problem even if it was locked to a country

Sideface

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#973336 24-Jan-2014 08:45

wasabi2k:How about offering realistic caps (500GB-1TB) for high use users at a reasonable price.

Agree!
Affordable "high" (but finite) data caps are rare in NZ.

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MyRepublic

#973395 24-Jan-2014 10:31

Hey all, thanks for the warm welcome and we really love the great feedback and discussion that's been going on around here! Also, thanks Chorus!

Seems like the hottest discussions here are about the structure of data caps and if fibre should be charged based on speed. Also some mention of accessing overseas content that's not usually accessible like Netflix or Hulu. We'll look into the latter, and are still looking into the mechanics of the former issues. I must say that while we're leaning towards no data caps and charges on speeds, it's still not concrete as of yet. What I would like to say is that we really do believe in the potential of the UFB network, and will definitely do our best to offer something that will appeal to the majority.

Meanwhile, please do check out our website at http://myrepublic.co.nz/ and feel free to register your interest in the UFB there.

Finally, it's really a wonderful discussion in here, and thanks again for all your input and insight! Another question we're looking to ask here, on top of the points covered in the ongoing discussion, would be "why data caps (or why not)?"

Appreciate it everyone!

Zeon

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#973464 24-Jan-2014 12:33

Hey do you guys remember that guy (I think from India) who wanted to come and build their own fibre network?

Speedtest 2019-10-14

Behodar

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#973466 24-Jan-2014 12:35

Zeon: Hey do you guys remember that guy (I think from India) who wanted to come and build their own fibre network?

Heh, I do remember that… but somehow I trust this one a bit more :P

Lorenceo

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#973490 24-Jan-2014 13:07

In order to gain a lot of customers you're going to have to offer something different to the other big players. You may get a bunch of technically minded people signing up at the start, but unless you're doing something radically different to the other big players in residential fibre it is unlikely that regular people are going to sign up.

Pricing is probably one of the biggest concerns with fibre (IMO). If it costs more than what they're already paying it's unlikely people will change.
The other problem is availability. There are many people who want fibre but cannot get it.

If you can offer unlimited that'd be preferable as then customers don't have to worry about their usage.
If end user experience suffers due to everyone downloading at the same time it won't be pretty. Especially for a new company to the market. You don't want the first people to try your service complaining about poor performance to anyone who will listen.
Don't underestimate how much data people will move when they first sign up. Many people have been constrained by caps for a long time. Once they either fill their HDDs or run out of things to download their usage will likely calm down a fair bit. You'll have some users trying to max their lines 24/7 simply for the sake of it.

If caps have to be implemented, as long as they are high enough for people not to hit them it should be ok. Be sure to offer reasonably priced data blocks for those that do want to use more.
Offering free off peak data would be a good way to encourage users to do their heavy downloading late at night.

You could also differentiate yourself from other providers with capping speed. Most ISPs in NZ throttle to 64kb/s when users exceed their cap. If your capped speed was higher than this, say 1 or 2mb/s it could be a good point of differentiation. The internet today is unusable at 64kb/s, but 2mb/s would still work for many things.

Another potential way to reduce international usage is to offer free data between your customers, or even free traffic within NZ.
If you're going to unmeter any data you'll have to be very explicit about what is and what isn't unmetered. Some ISPs here offered free Steam downloads for a while, but this only applied to their locally hosted Steam caches. When users downloaded a game from a server in Australia or the US and it used their cap they were not happy about it.

Shock

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#973513 24-Jan-2014 13:29

MyRepublic: With that, we're posting here to check what you guys are looking for in your ISP - be it stability, speed, price or any extra services, and implementing them when we start offering fibre broadband plans to the public. Any feedback that you guys can offer will be invaluable!

Thanks everyone!

Jonathan

As a consumer you become really valuable to me with the services you offer over UFB. I should not have to care about speed or data caps with UFB. Think above the connection layer.

What will peak my interest is what services I can consume over it and the freedom to do so. e.g. IPTV (so I don't have to have an aerial), phones less important but give me choice to have or not to :)

Freedom is that I should not be locked into being stuck with you, especially if you don't end up being as good as I thought. I should be loyal to you because of your stellar service & constant innovation of products & services.

Hope that helps.

Connecting to UFB? Go with Bigpipe and use this link for free credit!

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Jas777

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#973521 24-Jan-2014 13:34

The other issues you might have is if your call centre is in Singapore/Malaysia/Phillipines and not NZ. And you might have issues of people thinking you will provide a service identical to Singapore even though the infrastructure is different.

kingjj

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#973554 24-Jan-2014 14:06

The MyRepublic.com.sg website states that over there "Only MyRepublic prioritises
different types of traffic, allowing streaming, surfing or gaming to run seamlessly all the time". Does this mean that your intention in NZ would be to use similar tactics to control traffic? Ie traffic shaping and management? Unlimited providers in NZ are making more noise about moving away from traffic management.

jeeg

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#973596 24-Jan-2014 15:03

If you can provide a decent route to Japan, then you can count me in on your service.

maslink

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#973796 24-Jan-2014 20:29

To be honest I think you'd have a pretty hard job to get me to change ISPs...but here's a few of my thoughts - I have no idea if these are commercially or technically possible.

* offer reasonable priced packages - ideally a generous allowance (say 1TB) and then cheap overage of (say) $10/100GB
* offer the fastest available speed as an option ( 500Mbps?) - even if it's at a reasonable price premium
* Freeview channels via IP TV with an optional set top box and a hosted PVR service ( a la Aereo)
* offer optional (maybe country specific ) international bandwidth - e.g. An extra $10 a month gets you in a lower contention pool for bandwidth to the US (or Europe, China! Japan etc)
* solid VOIP service and devices
* offer a genuinely good router that is easy to configure and has good wifi coverage (ideally 802.11ac)

Chris

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