Athlonite:
I'm currently on a standard Prepay plan and they want to move me without asking if I do or don't want to to a crappy prepay plus plan none of which I want because none of them suit me it normally costs me around $20 per 3~3.5 months so now with being forced onto a PP+ plan I'd have to spend a min of $8 per month on a talk and txt plan which if I go over the 250 txt's allowed I'll get charged a further $8 dollars and at the end of every month what ever is left over simply dissipates into the void
1: I usually only txt
2: I don't make phone calls ( well hardly ever and mostly to 0800)
3: I do not require Data ( that's what my home wifi is for)
When companies do this, they are telling you they are losing money having you as a customer. Please go to someone else and cost them money, if you can get a better deal.
They wouldn't make these moves if they weren't very happy to lose people like yourself......assuming you have anywhere to go.
The money expiring aggressively on pre-pay is a very North American thing (2degrees is an American company IIRC), those telcos hate pre-pay customers. They want everyone on accounts...and you actually pay a premium to remain pre-pay.
Looks like 2degrees are looking to improve the return per customer....and do it quickly. Their lenders must be demanding a better balance sheet.
Not nice for you, but that's business. I'm a 2degrees customer (and, separately, a Vodafone customer and a Spark customer) on a $39 monthly account. No hassles here.