Limited to 200Mbps??

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Limited to 200Mbps??

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#2066805 2-Aug-2018 12:14

You could at least try the Wi-Fi, especially if it's 5ghz. I easily pull 300 down, 200 up on Wi-Fi.

That could then indicate whether it's an ethernet issue..

AKT

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#2066865 2-Aug-2018 14:44

Benjip:
You could at least try the Wi-Fi, especially if it's 5ghz. I easily pull 300 down, 200 up on Wi-Fi.

That could then indicate whether it's an ethernet issue..

I’ve tried the Wi-fi, which is slower than the wired connection, certainly nowhere near what you’re getting. It could conceivably be the brand new router which is from 2d but that’s unlikely. I have my own routers arriving today to improve the Wi-fi (Netgear Orbis). Can I plug them into the ONT or do I need the fritzbox as go-between?

I didn’t mention the Wi-fi before as there’s never any point in complaining about Wi-fi speed as it’s never the networks problem.

A

AKT

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#2067091 2-Aug-2018 20:01

OK, so the Orbi routers just max out at the 200ish mark too, using the FritzBox and the same cables that came with it, so I don't think it's the ethernet card in my Mac. It could be the ethernet cables (replacements arriving) or the Fritzbox, assuming the ONT is not limiting the speed (which is I think what Nick's investigation has shown).

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#2067124 2-Aug-2018 20:05

AKT:

OK, so the Orbi routers just max out at the 200ish mark too, using the FritzBox and the same cables that came with it, so I don't think it's the ethernet card in my Mac. It could be the ethernet cables (replacements arriving) or the Fritzbox, assuming the ONT is not limiting the speed (which is I think what Nick's investigation has shown).

A

Pretty sure MM had one of these working fine at speed...

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AKT

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#2067180 2-Aug-2018 22:09

hio77:

AKT:

OK, so the Orbi routers just max out at the 200ish mark too, using the FritzBox and the same cables that came with it, so I don't think it's the ethernet card in my Mac. It could be the ethernet cables (replacements arriving) or the Fritzbox, assuming the ONT is not limiting the speed (which is I think what Nick's investigation has shown).

A

Pretty sure MM had one of these working fine at speed...

Yes the Orbi seems pretty fast - as fast as my wired connection. I've not worked out how to replace the FritzBox with it (as per BYO Modem https://help.2degreesmobile.co.nz/app/answers/detail/a_id/196/~/what-settings-should-i-use-for-byo-modem%3F) as I don't know what my password is (unless it's the same as my online account login, which doesn't work) to see if I could eliminate the FritzBox as being the issue.

Does anyone know how I can get my password so I can try to use the Orbi as my only modem?

NickMack

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#2067181 2-Aug-2018 22:14

AKT:
hio77:

AKT:

OK, so the Orbi routers just max out at the 200ish mark too, using the FritzBox and the same cables that came with it, so I don't think it's the ethernet card in my Mac. It could be the ethernet cables (replacements arriving) or the Fritzbox, assuming the ONT is not limiting the speed (which is I think what Nick's investigation has shown).

A

Pretty sure MM had one of these working fine at speed...

Yes the Orbi seems pretty fast - as fast as my wired connection. I've not worked out how to replace the FritzBox with it (as per BYO Modem https://help.2degreesmobile.co.nz/app/answers/detail/a_id/196/~/what-settings-should-i-use-for-byo-modem%3F) as I don't know what my password is (unless it's the same as my online account login, which doesn't work) to see if I could eliminate the FritzBox as being the issue.

Does anyone know how I can get my password so I can try to use the Orbi as my only modem?

A

Same account, If you login via website with Joe.blogs@snap.net.nz then it's the same on the router. Customer care can help clarify if needed.

Nick

https://nick.mackechnie.co.nz | NZ ISP latency monitoring - https://smokeping.thenet.gen.nz

AKT

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#2067219 3-Aug-2018 07:08

NickMack:
Same account, If you login via website with Joe.blogs@snap.net.nz then it's the same on the router. Customer care can help clarify if needed.

Nick

Sorry to be a pain about this but I didn't get it to work. My website login for my broadband account is 'joe.bloggs" my Fritzbox has "joe.blogs@snap.net.nz". I have used both "joe.bloggs" and "joe.bloggs@snap.net.nz" on the Orbi with the same password as the website and neither seem to work. What am I missing, or am I just not leaving it long enough to connect? The password on the Fritzbox has fewer '*" than my actual password has characters, is that normal, or is my password different?

Thanks

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Spyware

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#2067224 3-Aug-2018 07:45

Are you tagging the WAN interface with vid=10???

AKT

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#2067378 3-Aug-2018 11:14

Spyware: Are you tagging the WAN interface with vid=10???

This was the issue, thanks.

With the orbi connected directly to the ONT I'm getting faster speeds, 3-350 down and the upload can be anything from 50 to 250. My suspicion is either the ethernet cables or the ONT is the slow place....

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#2067386 3-Aug-2018 11:34

I would say you are wrong on both assumptions.

NickMack

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#2067389 3-Aug-2018 11:38

I would suspect you're right @spyware

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AKT

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#2067392 3-Aug-2018 11:44

NickMack:

I would suspect you're right @spyware

any ideas of where the problem may lie then?

Spyware

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#2067396 3-Aug-2018 11:49

Next variable is the NIC and it's driver. Another computer to try would be good.

NickMack

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#2067398 3-Aug-2018 11:51

AKT:

NickMack:

I would suspect you're right @spyware

any ideas of where the problem may lie then?

A

As per the previous suggestions and threads, trying another Laptop, Nic Drivers and directly connected via a cat6 cable into the router.

https://nick.mackechnie.co.nz | NZ ISP latency monitoring - https://smokeping.thenet.gen.nz

AKT

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#2067400 3-Aug-2018 11:53

Spyware:

Next variable is the NIC and it's driver. Another computer to try would be good.

I have (sort-of) tried that as the speed limit is the same on iphone, macbook air, macmini and even the orbi (which uses speedtest.net). I'll borrow a windows pc at some point to try another wired connection though.

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