Path of Exile - Latency Spikes

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Path of Exile - Latency Spikes

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72 posts

Master Geek
+1 received by user: 52

2degrees

#3221516 22-Apr-2024 16:08

@FrothingDog it would be worth comparing the latency of the path between peak and non-peak hours to verify where the latency is being increased and if you have any private IP addressing like 192.168.255.x in the middle of the path to determine if there is a CGNAT component that you route via.

I was working with FortitudeNZ examples in the weekend and we could see positive improvements to latency when he's using a dedicated public IP instead of a shared CGNAT IP. This goes for any ISP, for the best gaming experience I would always recommend using a dedicated public IP as the CGNAT appliance will inherently add additional time as it has to process/translate your traffic.

I would recommend setting up IPV6 on your router / LAN if you haven't already, as IPV6 will not be NATd as it's a public framed-IP / framed route.

Derpastan

1 post

Wannabe Geek
+1 received by user: 1

#3225608 2-May-2024 17:52

Me and three other friends in Auckland using 2 degrees have all been getting huge packet loss in the evenings of 1.5.24 and 2.5.24.

Dota 2 is unplayable for us on Australian servers.

Two other friends in Auckland on different providers aren't experiencing any packet loss.

Will be switching providers asap.

taomibaobao

6 posts

Wannabe Geek

#3225672 2-May-2024 19:51

Derpastan:

Me and three other friends in Auckland using 2 degrees have all been getting huge packet loss in the evenings of 1.5.24 and 2.5.24.

Dota 2 is unplayable for us on Australian servers.

Two other friends in Auckland on different providers aren't experiencing any packet loss.

Will be switching providers asap.

yes, huge packet lost for me as well, I am 2degree North Shore Auckland user. affect online gaming (cs2) and also video call as well.

happend about every 10 mins for 3 minutes and back to normal for another 10 minutes

rzk

5 posts

Wannabe Geek

#3225682 2-May-2024 20:12

Derpastan:

Me and three other friends in Auckland using 2 degrees have all been getting huge packet loss in the evenings of 1.5.24 and 2.5.24.

Dota 2 is unplayable for us on Australian servers.

Two other friends in Auckland on different providers aren't experiencing any packet loss.

Will be switching providers asap.

I'm also in Auckland, am also getting high packet loss in Dota 2. Mate in South Island who's with Spark is getting high loss too. A few Aussies in the servers we're playing in also reported getting high loss, some from Melbourne some from Sydney. I don't think it's exclusively a 2D issue.

taomibaobao

6 posts

Wannabe Geek

#3225684 2-May-2024 20:19

It is affecting zoom meeting at work for me and I think it's definitely relates to 2degrees as online gaming and zoom meeting are two different IPs.

rzk

5 posts

Wannabe Geek

#3225688 2-May-2024 20:26

I'm not getting packet loss in Path of Exile like I was when I initially reported the issue

HP

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taomibaobao

6 posts

Wannabe Geek

#3225693 2-May-2024 20:42

rzk:
I'm not getting packet loss in Path of Exile like I was when I initially reported the issue

Still under contract with 2degrees..... otherwise have to switch to different ISP.

taomibaobao

6 posts

Wannabe Geek

#3225695 2-May-2024 20:43

rzk:
I'm not getting packet loss in Path of Exile like I was when I initially reported the issue

Good on you...

rzk

5 posts

Wannabe Geek

#3225697 2-May-2024 20:50

Considering people both in NZ on non-2d ISPs and people in Australia are having packet loss issues on Dota 2 and you're having issues with CS2, I think the issue is with Valve's Australian servers

taomibaobao

6 posts

Wannabe Geek

#3225702 2-May-2024 21:01

rzk:

Considering people both in NZ on non-2d ISPs and people in Australia are having packet loss issues on Dota 2 and you're having issues with CS2, I think the issue is with Valve's Australian servers

well, but my zoom meetings freeze every 20 mins as well...so not only online gaming.

Bluntj

584 posts

Ultimate Geek
+1 received by user: 284

#3225784 3-May-2024 09:13

I am getting buffering on some apps during peak times such as twitch. I have also found that I am reducing the playback quality on youtube at times to stop buffering.

Speeds are still good however, it must be something else causing it. I am not in the North Island.

Dyson

Shop now for Dyson appliances (affiliate link).

Cxf

72 posts

Master Geek
+1 received by user: 52

2degrees

#3226039 3-May-2024 12:41

Looks like the Valve public AUS/NZ/OCE server IP is 103.10.125.146, I'll be monitoring it over the next few days and see if I can find anything.

At a glance, our AKL/NSW IX links that we use to route to/from Valvue 103.10.125.0/24 look ok, plenty of headroom.

Unfortunately Valve don't have a public lookingglass to confirm the return path.

xyf

301 posts

Ultimate Geek
+1 received by user: 44

#3226092 3-May-2024 14:48

i can confirm, getting this issue throughout the day. Swapping to hotspot is fine however ping is about 5x that of fibre. Might have to swap isp

Cxf

72 posts

Master Geek
+1 received by user: 52

2degrees

#3226124 3-May-2024 15:55

Can see some reddit posts on AUS lag issues. Downloaded the client and could feel the input lag when clicking my ghoul dude around at the start of a match, took the SS below. I'm also not seeing any network issues on our end that would be causing this for 2degrees customers. Suspect it's server side as other ISPs are also having issues with lag to Valve AUS servers?

xyf

301 posts

Ultimate Geek
+1 received by user: 44

#3226138 3-May-2024 16:35

i dont konw but that screen shot is exactly what i have seen, its not always maybe 50% of a game is more than 60% packetloss and as high as 85%. Ping solid 25.

This all goes away if you try it on hotspot (spark) just with worse and jumping ping. So it something in the 2degrees stack.

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