Would you still switch if the prices are the same?

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Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Would you still switch if the prices are the same?

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richms

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#241284 1-Aug-2009 19:25

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derega: yes. customer service sucks on telecom

I would disagree - within 4 mins of dialing them I had voicemail turned off on my phone, for vodafone I cant since there is no credit on it and the reaosn I wanted VM gone is since I wasnt using the sim at the time so topping up was not an option.

Richard rich.ms

Detruire

1771 posts

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#241357 2-Aug-2009 01:30

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If the cost exactly the same, I'll probably stick with Vodafone.
If I'll save more than a (minuscule) ~$0.50 a month, I'll probably switch.

Vodafone's billing annoyed me enough within the first month to make me want to switch, but I use data just enough to not want to pay more for it.

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Tohe

130 posts

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#241471 2-Aug-2009 16:40

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richms:
derega: yes. customer service sucks on telecom

I would disagree - within 4 mins of dialing them I had voicemail turned off on my phone, for vodafone I cant since there is no credit on it and the reaosn I wanted VM gone is since I wasnt u

sing the sim at the time so topping up was not an option.

Called Telecom today, call answered within 30 seconds and issue resolved within 90 seconds.
Thats good enough for me

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