slow speeds on 25GB fs/fs plan

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › slow speeds on 25GB fs/fs plan

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Uber Geek
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#435284 4-Feb-2011 12:50

Except a residential grade best effort shared network internet service is nothing like a bakery donut at all.

valtam

396 posts

Ultimate Geek
+1 received by user: 2

#435289 4-Feb-2011 12:53

nice usage of the 'Slingshot defense method' there :)

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Ragnor

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#435303 4-Feb-2011 13:20

There's no mystery here...

Dedicated bandwidth international (and often national too) is expensive lets say $100 /month for 1Mbit CIR.

ISP's can't buy international/national bandwidth 1:1 with user's sync rates or your monthly adsl plan would cost near $1000 /month instead of ~$100/month.

They buy at a ratio, eg: x customers to y bandwidth known as a contention ratio.

Slingshot try to use caching, prioritisation, traffic management and other smarts to provide as fast as possible service.

Bottom line:
If you go with the cheapest ISP they are going to have the worst contention ratio on their bandwidth/transit.

Slingshot have also has attracted all the heaviest leechers so you are going to get crappy peak time performance due to the available bandwidth being maxed out.

Ergo... you get what you pay for. If they increased prices they could offer better performance but they won't for obvious reasons.

Nikoftime

103 posts

Master Geek
+1 received by user: 2

#435308 4-Feb-2011 13:29

Ragnor: There's no mystery here...

Dedicated bandwidth international (and often national too) is expensive lets say $100 /month for 1Mbit CIR.

ISP's don't buy bandwidth 1:1 with user's sync rates or your monthly adsl plan would cost way way way more than it does now. They buy a ratio x customers to y bandwidth known as a contention ratio.

Slingshot try to use caching, prioritisation, traffic management and other smarts to provide as fast as possible service.

Bottom line:
If you go with the cheapest ISP they are going to have the worst contention ratio on their bandwidth/transit.

Slingshot have also has attracted all the heaviest leechers so you are going to get crappy peak time performance due to the available bandwidth being maxed out.

Ergo... you get what you pay for.

Thanks Ragnor for this explanation of contention.
Do you know if contention ratios for each ISP are in the public domain?
Do you know if ISP will tell you what there contention ratio's are so that you can make a fully informed decision on which ISP to use?

scensation

63 posts

Master Geek

#435373 4-Feb-2011 15:29

Sometimes I think getting broadband is like buying a box of chocolate. Even with the descriptions on the box and your experience with other brands therefore expectations, you really can't tell what you are going to get.

Nikoftime

103 posts

Master Geek
+1 received by user: 2

#435375 4-Feb-2011 15:30

scensation: Sometimes I think getting broadband is like buying a box of chocolate. Even with the descriptions on the box and your experience with other brands, you really can't tell what you are getting.

So, if we all new their contention ratio's would we then know what we are getting...
Scensation likes his analogies, if we knew the contention ratio would it then be like knowing the ingredients of your chocolates?

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bash

34 posts

Geek
+1 received by user: 3

#435531 4-Feb-2011 22:10

This is where it gets interesting...

My speed stats from http://speedtest.slingshot.co.nz/
Download Speed: 6007 kbps (6.01 Mbps) (750.9 KB/sec transfer rate)
Upload Speed: 791 kbps (0.79 Mbps) (98.9 KB/sec transfer rate)
Latency: 30 ms
Jitter: 0 ms
Packet Loss: 0 %

speedtest.net

Download Speed: 2.40 Mbps
Upload Speed: 0.58 Mbps
Latency: 415 ms

Their terms and conditions on my 40GB Full Speed Connection are:

Elite.
If you want full noise, then this is it! Full Speed up and down and a massive data cap. Optimised for ADSL2+.

What a load of absolute rubbish. The speeds I'm getting would be faster if there was a turtle with a battery attached providing bandwidth.

Im seriously considering legal action, had enough of bureaucracy on these issues, and they are breaching the consumers guarantee act by providing no where near the speeds that you would expect to pay from their marketing on their website.

Anyone with me?

Bash

scensation

63 posts

Master Geek

#435565 5-Feb-2011 05:27

bash:. The speeds I'm getting would be faster if there was a turtle with a battery attached providing bandwidth.
Bash

You crack me up.

I'm not in the position to help or join you financially; thus, I can only give you my moral support. Maybe you would like to get in touch with subzero, see page 1 of this thread.

NZCrusader

646 posts

Ultimate Geek
+1 received by user: 230

#436762 8-Feb-2011 12:12

Hmm just thought I would post here to let those know, that do not visit the slingshot forums.

http://forums.slingshot.co.nz/viewtopic.php?f=15&t=4228

http://www.slingshot.co.nz/NSMSummary.aspx

They are working on the problem.

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Ragnor

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#436876 8-Feb-2011 16:37

Nikoftime:

Thanks Ragnor for this explanation of contention.
Do you know if contention ratios for each ISP are in the public domain?
Do you know if ISP will tell you what there contention ratio's are so that you can make a fully informed decision on which ISP to use?

ISP's typically do not disclose the contention ratio that they use for planning sadly, as they consider it commercially sensitive info.

bash

34 posts

Geek
+1 received by user: 3

#437046 8-Feb-2011 22:16

NZCrusader: Hmm just thought I would post here to let those know, that do not visit the slingshot forums.

http://forums.slingshot.co.nz/viewtopic.php?f=15&t=4228

http://www.slingshot.co.nz/NSMSummary.aspx

They are working on the problem.

Oh my my -- and they're blaming Telecom for it too...surprise surprise. Lets blame everyone except ourselves and we've been bleating about this for over a week. Maybe the turtle needs another battery for jumpstart.

Can't afford the legal action apparently, I hope someone gives them hell for false expectations on their marketing speak!

Bash

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valtam

396 posts

Ultimate Geek
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#437064 8-Feb-2011 22:51

you mean I'm soon going to be able to watch 360p youtube 'bufferless'! I can't stand the pressure, need coffee, this is getting interesting.

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scottr

262 posts

Ultimate Geek
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#437065 8-Feb-2011 22:53

bash:
NZCrusader: Hmm just thought I would post here to let those know, that do not visit the slingshot forums.

http://forums.slingshot.co.nz/viewtopic.php?f=15&t=4228

http://www.slingshot.co.nz/NSMSummary.aspx

They are working on the problem.

Oh my my -- and they're blaming Telecom for it too...surprise surprise. Lets blame everyone except ourselves and we've been bleating about this for over a week. Maybe the turtle needs another battery for jumpstart.

Can't afford the legal action apparently, I hope someone gives them hell for false expectations on their marketing speak!

Bash

There is no blame directed at telecom in the NSM Summary or in the post. Telecom ADSL is mentioned because the issue is specific to the service provided via Telecom ADSL, i.e. not on the Vodafone or CallPlus LLU network.

bash

34 posts

Geek
+1 received by user: 3

#437071 8-Feb-2011 23:05

Ok so I jumped the gun, doesn't still explain why the speeds are dreadful even though their site says full speed. I would understand the unlimited service being capped. Also slingshots big issue now is that Telecoms pricing is so close to theirs, that if I didn't have 6 months to go on Slingshot, I would transfer to total home. Even though telecom doesn't have an all you can download off-peak time like slingshot does, they have large enough datacaps to now suit the large downloaders.

NZCrusader

646 posts

Ultimate Geek
+1 received by user: 230

#437114 9-Feb-2011 08:12

scottr:
bash:
NZCrusader: Hmm just thought I would post here to let those know, that do not visit the slingshot forums.

http://forums.slingshot.co.nz/viewtopic.php?f=15&t=4228

http://www.slingshot.co.nz/NSMSummary.aspx

They are working on the problem.

Oh my my -- and they're blaming Telecom for it too...surprise surprise. Lets blame everyone except ourselves and we've been bleating about this for over a week. Maybe the turtle needs another battery for jumpstart.

Can't afford the legal action apparently, I hope someone gives them hell for false expectations on their marketing speak!

Bash

There is no blame directed at telecom in the NSM Summary or in the post. Telecom ADSL is mentioned because the issue is specific to the service provided via Telecom ADSL, i.e. not on the Vodafone or CallPlus LLU network.

Precisely.

Some people jump the gun.

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http://www.sonsofvalour.net/forums/forum.php

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