2 Degrees Stuffed Up (or not)?

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › 2 Degrees Stuffed Up (or not)?

1 | 2 | 3 | 4 | 5 | 6 | 7

3892 posts

Uber Geek

#417193 14-Dec-2010 18:25

johnr:Next thing everyone will want IP address porting

Sorry, did you mean BGP?

Promote New Zealand - Get yourself a .kiwi.nz domain name!!!

Check out mine - i.am.a.can.do.kiwi.nz - don@i.am.a.can.do.kiwi.nz

DonGould

3892 posts

Uber Geek

#417195 14-Dec-2010 18:38

unlocker, how did you find the TCF guy? or did he find you from here?

Would like to know more about the porting systems myself. Ported one last week and it seemed to drag its heals from some networks while being instant from others.

D

Promote New Zealand - Get yourself a .kiwi.nz domain name!!!

Check out mine - i.am.a.can.do.kiwi.nz - don@i.am.a.can.do.kiwi.nz

keewee01

1737 posts

Uber Geek

Trusted

#417203 14-Dec-2010 19:13

DonGould: This entire thread is bonkers.

4. In the IT world you're taught from when you're knee high to a grass hopper that keeping spares in the draw for when you might need them, is a good thing. In this case it strikes me that the OP had a 'spare in the draw' and just wanted to make use of it.

Yes, and we also kept an eye on expiry dates - we kept a few spare ink cartridges around, but not so many that they expired and either won't then work, or were so expired that they were completely stuff.

This expiry issue is not new - it has been around for many years now.

And as someone who works in IT you know that not everything works well with everything else all of the time. (Unlike some of my users who've thought that because companies sold computers and software that therefore they'd work perfectly well together 100% of the time and if there was an issue then it must have been caused by IT! I had one stupid women who worked in the HR dept of my last job who was always abusing IT when things didn't work perfectly 100% of the time. She was so thick she just didn't get it and we ended up having to lay complaints against her for the angst and abuse we were getting from her)

DonGould

3892 posts

Uber Geek

#417206 14-Dec-2010 19:20

keewee01:This expiry issue is not new - it has been around for many years now.

Anyone know what the point is? Its just a very small bunch of 1's & 0's isn't it? If google can keep truck loads of data for decades, why can't mobile providers keep <128k... do we need to put the hat around and save up for a spare 100gb drive to hold the unused numbers?

Promote New Zealand - Get yourself a .kiwi.nz domain name!!!

Check out mine - i.am.a.can.do.kiwi.nz - don@i.am.a.can.do.kiwi.nz

keewee01

1737 posts

Uber Geek

Trusted

#417214 14-Dec-2010 19:30

DonGould:
keewee01:This expiry issue is not new - it has been around for many years now.

Anyone know what the point is? Its just a very small bunch of 1's & 0's isn't it? If google can keep truck loads of data for decades, why can't mobile providers keep <128k... do we need to put the hat around and save up for a spare 100gb drive to hold the unused numbers?

A number of years ago there was a whole lot in the media about it. The telco's didn't want dead numbers hanging around for years and years as they wanted to re-use them.

DonGould

3892 posts

Uber Geek

#417219 14-Dec-2010 19:38

keewee01: The telco's didn't want dead numbers hanging around for years and years as they wanted to re-use them.

Seems fair... think 12 months is a bit short, 5 years seems more reasonable... the numbers can't be that short can they?

What would be a better idea is phones you can just program an esn in to... eg ipv6 ip? or something that just does something like dhcp or just like network cards with a mac address on them. Never heard of a network card that was restricted to a specific network and expired after 12 months.

I'm sure there's some reasonable answers, just don't know what they are.

/randomThoughts

Promote New Zealand - Get yourself a .kiwi.nz domain name!!!

Check out mine - i.am.a.can.do.kiwi.nz - don@i.am.a.can.do.kiwi.nz

freitasm

BDFL - Memuneh
79270 posts

Uber Geek

Administrator

ID Verified

Trusted

Geekzone

Lifetime subscriber

#417234 14-Dec-2010 20:05

DonGould: What would be a better idea is phones you can just program an esn in to... eg ipv6 ip? or something that just does something like dhcp or just like network cards with a mac address on them. Never heard of a network card that was restricted to a specific network and expired after 12 months.

That's what a SIM is for.

Quic Broadband

Move to New Zealand's best fibre broadband service (affiliate link). Note that to use Quic Broadband you must be comfortable with configuring your own router.

SaltyNZ

8227 posts

Uber Geek

Trusted

2degrees

Lifetime subscriber

#417239 14-Dec-2010 20:10

DonGould: I'm sure there's some reasonable answers, just don't know what they are.

Ok, well here goes --

First of all, Google can keep hundreds of terabytes of data for years because storage is practically infinite. The number pool is not. We have, in principle, 10 million numbers available. But a lot of it is not, for various reasons. It is a finite resource that needs careful management.

Also, storage is practically free. Thousands of petabytes of the stuff are manufactured every year.

The number pool is very expensive to maintain, by contrast, especially in terms of licensing costs. Mobile network manufacturers might sell, say, a few dozen network elements a year. Thus, economies of scale in no way apply.

Windows costs under a hundred bucks with a new PC. How much would it cost if Microsoft only sold 50 copies a year? It's still the same 0s and 1s, isn't it?

It's a very simple equation: if a subscriber is costing money, rather than making it, then they need to go. Every network works like that, and they always will. 2degrees tries to be the good guy, but we're not a charity either! :)

Why couldn't the $10 credit keep the number active? Well, for starters, because the Ts and Cs clearly say it has to be a $20 topup. Also, because the $10 credit uses a different mechanism than a topup which does not affect expiry. A postpay credit on a bill isn't the same as making a payment either.

As for the OP -- yes, we can indeed pull numbers back out of quarantine, although porting makes it a lot more complex, because past a certain point we CANNOT help. However, you catch more flies with honey.

Hope that helps.

iPad Pro 11" + iPhone 15 Pro Max + 2degrees 4tw!

These comments are my own and do not represent the opinions of 2degrees.

DonGould

3892 posts

Uber Geek

#417241 14-Dec-2010 20:25

SaltyNZ:Windows costs under a hundred bucks with a new PC. How much would it cost if Microsoft only sold 50 copies a year? It's still the same 0s and 1s, isn't it?

Remind me again what Linux costs? ;)

With 10m numbers for 4m pplz... hummm....

Thanks for the feedback Salty, clearly we don't agree on pov, but I hope we've all learnt some things from this thread.

I really don't see much cost in managing numbers, it's just a simple database and there's already stacks of free software about that can manage numbers.

Personally I think numbers should be like domain names with a whois database and allocated to the users.

I've got bowenvale.co.nz because I've paid my monthly sub. I don't have to have it delegated to anything to keep hold of it. Why should 021 114 0699 be any different?

The DRS seems to be able to run at a profit and only cost me $2.10 a month and there's a truck load less domains than there are active phone numbers in .nz iirc.

D

Promote New Zealand - Get yourself a .kiwi.nz domain name!!!

Check out mine - i.am.a.can.do.kiwi.nz - don@i.am.a.can.do.kiwi.nz

SaltyNZ

8227 posts

Uber Geek

Trusted

2degrees

Lifetime subscriber

#417247 14-Dec-2010 20:41

DonGould: The DRS seems to be able to run at a profit and only cost me $2.10 a month

In other words, $25.20 a year? We only ask for $20! ;-)

iPad Pro 11" + iPhone 15 Pro Max + 2degrees 4tw!

These comments are my own and do not represent the opinions of 2degrees.

DonGould

3892 posts

Uber Geek

#417249 14-Dec-2010 20:45

lol... caught! I can get it for ~$16 if I have 1024 friends.

Promote New Zealand - Get yourself a .kiwi.nz domain name!!!

Check out mine - i.am.a.can.do.kiwi.nz - don@i.am.a.can.do.kiwi.nz

greengeek

19 posts

Geek

#417250 14-Dec-2010 20:47

This whole issue serves to illustrate the trend for large corporates to ignore customer satisfaction.

Both 2 Degrees and Vodafone had a chance here to make a customer happy and both fell short. (Would've expected better from 2 Degrees...)

This corporate laziness occurs because upper management never listens to the minions on the customer service interface. Ask any call centre person what happens if they try to alert management to unhappy customers. Deafness.

A Vodafone employee stole my $20 recharge number (auto topup was down so I had to go through customer services) and I could never get any acknowledgement from them, or any compensation, just rude dismissive emails. Taught me a good lesson.

SaltyNZ

8227 posts

Uber Geek

Trusted

2degrees

Lifetime subscriber

#417251 14-Dec-2010 20:49

DonGould: lol... caught! I can get it for ~$16 if I have 1024 friends.

Heh, bring 1024 friends to 2degrees and I reckon I can work something out for you there too!

iPad Pro 11" + iPhone 15 Pro Max + 2degrees 4tw!

These comments are my own and do not represent the opinions of 2degrees.

quebec

852 posts

Ultimate Geek

#417252 14-Dec-2010 20:52

Can a moderator please edit the thread title as I don't feel too good as I moved back to 2degrees so it was not really a mistake otherwise i wouldn't have moved back again. Please remove the mistake part. thanks

DonGould

3892 posts

Uber Geek

#417260 14-Dec-2010 21:02

SaltyNZ:
DonGould: lol... caught! I can get it for ~$16 if I have 1024 friends.

Heh, bring 1024 friends to 2degrees and I reckon I can work something out for you there too!

I asked about that earlier in the week and got a very cold answers.

I've got a retail shop and growing a number of new business projects... 2Talk were easy to deal with (other than sending me PDFs that required me to edit in photo shop with a machine that decided to lock up).

If the dairy down the road can make profit selling Telecom top up cards? Hummm....

D

Promote New Zealand - Get yourself a .kiwi.nz domain name!!!

Check out mine - i.am.a.can.do.kiwi.nz - don@i.am.a.can.do.kiwi.nz

1 | 2 | 3 | 4 | 5 | 6 | 7