Genius during power outage

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Genius during power outage

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Sounddude

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#599056 23-Mar-2012 12:55

Hi Guys

The issue where calls wouldn't go to voicemail when genius was not connected anymore...has been resolved.

However it can take upto 15 minutes for the Voice system to detect the modem is down.

Enjoy

ronw

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#599099 23-Mar-2012 14:06

Thank you much appreciated. I will test it when I get a chance. Does that mean that you have also fixed the message that callers get so that they do not get Sorry that phone does not exist

Sounddude: Hi Guys

The issue where calls wouldn't go to voicemail when genius was not connected anymore...has been resolved.

However it can take upto 15 minutes for the Voice system to detect the modem is down.

Enjoy

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Sounddude

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#599116 23-Mar-2012 14:19

ronw: Thank you much appreciated. I will test it when I get a chance. Does that mean that you have also fixed the message that callers get so that they do not get Sorry that phone does not exist

Yes thats correct. Once the voice network has detected the modem is offline, it will go straight to voicemail rather than the message.

nate

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#599151 23-Mar-2012 15:04

Sounddude: However it can take upto 15 minutes for the Voice system to detect the modem is down.

15 minutes seems alittle long??

Sounddude

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#599192 23-Mar-2012 16:23

nate:
Sounddude: However it can take upto 15 minutes for the Voice system to detect the modem is down.

15 minutes seems alittle long??

Thats our default reinvite timer.

maverick

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#599199 23-Mar-2012 16:41

Sounddude:
nate:
Sounddude: However it can take upto 15 minutes for the Voice system to detect the modem is down.

15 minutes seems alittle long??

Thats our default reinvite timer.

Don't you mean registration timer ?

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SerjTank

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#797447 10-Apr-2013 21:53

Digging up an old thread here for two reasons.

1) my parents have just switched to an Orcon Genius1300 setup, and want to be able to use their phone in the event of a power outage. There appears to be a USB connection and slot where a battery should go, but it is not provided. Short of getting a UPS, what other options are there?

2) Orcon doesn't appear to be providing the said batteries with their Genius units. This means that in the event of a power outage e.g. earthquake, that no one with this setup will be able to make landline based calls. Doesn't this ring alarm bells for anyone, especially in light of Christchurch?

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Talkiet

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#797459 10-Apr-2013 22:05

SerjTank: Digging up an old thread here for two reasons.

1) my parents have just switched to an Orcon Genius1300 setup, and want to be able to use their phone in the event of a power outage. There appears to be a USB connection and slot where a battery should go, but it is not provided. Short of getting a UPS, what other options are there?

2) Orcon doesn't appear to be providing the said batteries with their Genius units. This means that in the event of a power outage e.g. earthquake, that no one with this setup will be able to make landline based calls. Doesn't this ring alarm bells for anyone, especially in light of Christchurch?

There seem to be two trains of thought on this...

1) Welcome to the future where cost is king and no-one wants to pay for service quality.

2) Most people have a cellphone as well and generally speaking cellphones functioned EXCEPTIONALLY well in the quakes in Chch.

(Note, I am in Chch, and lost my landline for days - might have been weeks... I only lost Cell coverage for a couple of hours, and that was several hours after the Feb22 quake before the generators got there and after the batteries at the cellsite died)

Of more interest to me is whether or not VOIP landline providers are going to be held accountable by the govt for providing a less reliable service that POTS. I really don't know the answer to that.

Cheers - N

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xpd

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#797467 10-Apr-2013 22:15

SerjTank: Digging up an old thread here for two reasons.

1) my parents have just switched to an Orcon Genius1300 setup, and want to be able to use their phone in the event of a power outage. There appears to be a USB connection and slot where a battery should go, but it is not provided. Short of getting a UPS, what other options are there?

2) Orcon doesn't appear to be providing the said batteries with their Genius units. This means that in the event of a power outage e.g. earthquake, that no one with this setup will be able to make landline based calls. Doesn't this ring alarm bells for anyone, especially in light of Christchurch?

If youre looking at what I just looked at on the bottom of the Genius, thats a slot for a 3G device, not a battery. (Mine says "3G" on it with a USB logo)

During a major earthquake like Chch had, phone lines were not exactly reliable at the time, so I wouldnt even look at my landline if such a quake hit me.

Id be pulling out my UHF radios and relying on them more ;)

BTW, if their Genius is on the firmware release 1300, might want to see Orcon about pushing out an upgrade - latest is 1415

XPD / Gavin

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Zeon

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#797478 10-Apr-2013 22:32

Would really recommend a cellphone over fixed line in the event of power outage tbh.

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SerjTank

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#797693 11-Apr-2013 11:51

xpd:
SerjTank: Digging up an old thread here for two reasons.

1) my parents have just switched to an Orcon Genius1300 setup, and want to be able to use their phone in the event of a power outage. There appears to be a USB connection and slot where a battery should go, but it is not provided. Short of getting a UPS, what other options are there?

2) Orcon doesn't appear to be providing the said batteries with their Genius units. This means that in the event of a power outage e.g. earthquake, that no one with this setup will be able to make landline based calls. Doesn't this ring alarm bells for anyone, especially in light of Christchurch?

If youre looking at what I just looked at on the bottom of the Genius, thats a slot for a 3G device, not a battery. (Mine says "3G" on it with a USB logo)

During a major earthquake like Chch had, phone lines were not exactly reliable at the time, so I wouldnt even look at my landline if such a quake hit me.

Id be pulling out my UHF radios and relying on them more ;)

BTW, if their Genius is on the firmware release 1300, might want to see Orcon about pushing out an upgrade - latest is 1415

Ah, you're right. It's a 3G device, not a battery. So then, it seems a UPS is the only option?

Re: firmware.. I think the 14xx firmware updates add support for UFB which is not currently available in the area, or am I mistaken again?

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xpd

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#797729 11-Apr-2013 12:48

SerjTank:

Ah, you're right. It's a 3G device, not a battery. So then, it seems a UPS is the only option?

Re: firmware.. I think the 14xx firmware updates add support for UFB which is not currently available in the area, or am I mistaken again?

Yup, UPS is best option. If the Genius is the only thing plugged in, you should expect at least a couple hours run time (depending on the UPS)

Yes, and fixes other "bugs" IIRC. Dosent hurt to upgrade it - Im on it with no hassles (using ADSL)

XPD / Gavin

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