International Traffic issues on Orcon at moment?

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › International Traffic issues on Orcon at moment?

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124 posts

Master Geek
+1 received by user: 3

#889867 4-Sep-2013 19:17

variable: Speed to Sydney tonight, only 6PM, hopefully it won't go any worse than this. BTW, is the upgrade finished?

And as expected...

http://www.limsbros.com http://hash.limsbros.com

linw

2893 posts

Uber Geek
+1 received by user: 1205

#889907 4-Sep-2013 20:36

Yep, back to 56ms and slow speed to Sydney.

Peppery

919 posts

Ultimate Geek
+1 received by user: 188

Trusted

#889924 4-Sep-2013 21:03

https://www.speedtest.net/my-result/2943901714

variable

124 posts

Master Geek
+1 received by user: 3

#889935 4-Sep-2013 21:27

Peppery:

https://www.speedtest.net/my-result/2943901714

You are lucky, you are getting fibre speed.

http://www.limsbros.com http://hash.limsbros.com

variable

124 posts

Master Geek
+1 received by user: 3

#889946 4-Sep-2013 21:32

http://www.comcom.govt.nz/the-commission/making-a-complaint/online-complaint-form/

Anyone?

http://www.limsbros.com http://hash.limsbros.com

Allanhall

47 posts

Geek
+1 received by user: 4

#889975 4-Sep-2013 22:44

At least international at local speeds are the same now, Hey Mine have improved from a F to a F+

Well at least there is 16 % of New Zealand slower than me. They are probably out in the sticks or testing on mobile . Now my New Zealand is stuffed I can't even surf to Auckland and out of the country via a proxy :(

Orcons lack of service is getting attention.

http://www.nbr.co.nz/article/orcon-pulls-back-genius-after-customer-complaints-aw-99826 Geek zone gets a mention 2011 seems things are not progressing too quickly

One word OVER SUBSCRIBED Comes to mind Now I wish I never complained at least I would have still have some local speed.

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FireEngine

1223 posts

Uber Geek
+1 received by user: 221

Trusted

#889977 4-Sep-2013 22:48

Allanhall:

Orcons lack of service is getting attention.

http://www.nbr.co.nz/article/orcon-pulls-back-genius-after-customer-complaints-aw-99826 Geek zone gets a mention

One word OVER SUBSCRIBED Comes to mind Now I wish I never complained at least I would have still have some local speed.

Hi Allan, that is an article from 2011 ;-)

I have been buried in my day job for a couple of days, has a technician been back out to you?

Regards FireEngine

FireEngine

1223 posts

Uber Geek
+1 received by user: 221

Trusted

#889980 4-Sep-2013 22:55

FireEngine:
Allanhall:

Orcons lack of service is getting attention.

http://www.nbr.co.nz/article/orcon-pulls-back-genius-after-customer-complaints-aw-99826 Geek zone gets a mention

One word OVER SUBSCRIBED Comes to mind Now I wish I never complained at least I would have still have some local speed.

Hi Allan, that is an article from 2011 ;-)

I have been buried in my day job for a couple of days, has a technician been back out to you?

Just looked it up, lower resyncs on the analyser so a new router has been shipped tonight, the team sent you an SMS to advise you....you should have it delivered tomorrow.

Regards FireEngine

Allanhall

47 posts

Geek
+1 received by user: 4

#890007 4-Sep-2013 23:29

Thanks FE good to see you are still trying. Yes this is my " Fixed Speed"

Sounddude

I fix stuff!
1935 posts

Uber Geek
+1 received by user: 640

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2degrees

Lifetime subscriber

#890090 5-Sep-2013 08:50

Allanhall:
One word OVER SUBSCRIBED Comes to mind Now I wish I never complained at least I would have still have some local speed.

As FireEngine is mentioned, the speed issues you are having are due to a local line issue.

Our network is not congested. FireEngine will get your line sorted and you should be back to having good speeds again.

Sounddude

I fix stuff!
1935 posts

Uber Geek
+1 received by user: 640

Trusted

2degrees

Lifetime subscriber

#890092 5-Sep-2013 08:53

variable: Speed to Sydney tonight, only 6PM, hopefully it won't go any worse than this. BTW, is the upgrade finished?

One of our bandwidth supplies has let us down majorly, so this hasn't been completed yet.

The hope is we will have it upgraded mid next week. You should see some major improvements to Australian destinations. Back to what they should be :-)

Samsung

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JasonNemesis

18 posts

Geek

#890549 5-Sep-2013 19:35

Wow. I can't believe I have only just found this thread. I have had calls logged with Orcon for months about this issue, with no resolution. It had been forgotten on their end until just recently too.
Local speeds are fine for me, but international traffic just seems painfully slow - buffering, stuttering, slow loads for anything that isn't in a local CDN. Australia seems worse to reach than the States.
Are any other ISP's any better with international speeds? Any idea when this may be resolved, if this in fact the issue?

Scotsman

83 posts

Master Geek
+1 received by user: 7

#890554 5-Sep-2013 19:42

JasonNemesis: Australia seems worse to reach than the States.
Are any other ISP's any better with international speeds? Any idea when this may be resolved, if this in fact the issue?

Dude....read back a few pages where you see Telecom users posting their speeds in the eve......it's Orcon. They will probably tell you you have a line fault (like me)....with no actual plan/action. I am still waiting after months to get a straight answer to my slow dial up like speeds at night. Was'nt always like this....seems theyve gone and cocked things up bandwidth wise.....and are 'working on it'......apparently its an issue with Australian bandwidth that will be fixed 'next week'........ .

They said that last week....and the week before.....I can see a pattern emerging....and Telecom VDSL in the distance... .

Scotsman

83 posts

Master Geek
+1 received by user: 7

#890555 5-Sep-2013 19:45

Sydney 1:30 pm

Sydney 7:45 pm

As per.....Orcon.....its like a swiss watch.

mercutio

1392 posts

Uber Geek
+1 received by user: 134

#890561 5-Sep-2013 19:59

scotsman, there's already a well known and wlel talked about issue with australia traffic, the line fault was with someone having issues with nz traffic.

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