Problems with internet speeds

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Problems with internet speeds

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39 posts

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#2364077 1-Dec-2019 15:56

Linux:
elisammgarcia: I’ve spoken to chorus too many times

What did they say? Speak to ISP

Who is ISP

And they have just told me they are trying to fix , but 4 months later

Still just

the problem is clearly with the Chorus network, The problem is with the feeder cable going into the new ISAM in the Pukehina C cabinet. Seems they can't push through enough data.

elisammgarcia

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#2364079 1-Dec-2019 16:01

Thank you everyone for your help so far !

hio77

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Lizard Networks

#2364084 1-Dec-2019 16:05

Linux: @hio77 That will explain the good sync rate with crap speed if that is the case!

yeah, but the report listing a single E1 and VDSL just doesnt line up, so I'm not sure it's telling the full story.. Maybe it's a few E1s.. that wouldn't align with the user experience though.

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elisammgarcia

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#2364089 1-Dec-2019 16:16

hio77:
Linux: @hio77 That will explain the good sync rate with crap speed if that is the case!

yeah, but the report listing a single E1 and VDSL just doesnt line up, so I'm not sure it's telling the full story.. Maybe it's a few E1s.. that wouldn't align with the user experience though.

What is E1s?

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#2364092 1-Dec-2019 16:40

elisammgarcia:
hio77:

Linux: @hio77 That will explain the good sync rate with crap speed if that is the case!

yeah, but the report listing a single E1 and VDSL just doesnt line up, so I'm not sure it's telling the full story.. Maybe it's a few E1s.. that wouldn't align with the user experience though.

What is E1s?

@elisammgarcia Old Skool E1 carries signals at 2 Mbps (32 channels at 64Kbps, with 2 channels reserved for signaling and controlling

elisammgarcia

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#2364095 1-Dec-2019 16:55

Can having E1 signal cause a lot of problems ? Not sure if I have it. Would it effect the speeds on the chorus system (17mbsp) download

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#2364097 1-Dec-2019 16:59

elisammgarcia: Can having E1 signal cause a lot of problems ? Not sure if I have it. Would it effect the speeds on the chorus system (17mbsp) download

Yes for sure as not enough capacity on the back haul Conklin cabinets generally have 4 E1's so max 8Mbp/s for all users

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elisammgarcia

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#2364099 1-Dec-2019 17:03

What can be done , any solutions

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#2364101 1-Dec-2019 17:04

elisammgarcia: What can be done , any solutions

@elisammgarcia Wait for @ChorusNZ to respond at the moment but it's not looking good for you and if this is the case then nothing the ISP's can do

freitasm

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#2364102 1-Dec-2019 17:05

Folks there is a lot of noise in this thread and repeatedly asking for stuff already answered. Nick asked the OP to contact in private for more information.

Let the folks do their work now. OP make sure you contact NickMack.

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#2364103 1-Dec-2019 17:05

Linux:

elisammgarcia: Can having E1 signal cause a lot of problems ? Not sure if I have it. Would it effect the speeds on the chorus system (17mbsp) download

Yes for sure as not enough capacity on the back haul Conklin cabinets generally have 4 E1's so max 8Mbp/s for all users

It's a ISAM not a Conklin or ASAM.

Used to know of a fair few conklins that were lucky to have 2 E1s!

#include <std_disclaimer>

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

elisammgarcia

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#2364104 1-Dec-2019 17:05

If it was to be fixed what would , have to be done

freitasm

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#2364105 1-Dec-2019 17:06

@elisammgarcia please read @nickmack reply and contact him.

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#2364108 1-Dec-2019 17:14

freitasm: @elisammgarcia please read @nickmack reply and contact him.

Hiya - I have details, I'll investigate In the morning..

https://nick.mackechnie.co.nz | NZ ISP latency monitoring - https://smokeping.thenet.gen.nz

elisammgarcia

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#2364110 1-Dec-2019 17:19

what i know so far

problem, is with chorus network, the problem is with the feeder cable going into the new ISAM in the Pukehina C cabinet. seems they can't through enough data.

i am fed by two 15 pair copper cables to the cabinet. some of those pairs are used for phone lines, the rest for data. no conklin anymore

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