Orcon international speeds continue to fail.

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Orcon international speeds continue to fail.

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456 posts

Ultimate Geek
+1 received by user: 59

#173133 23-Oct-2008 18:14

znakedwrx: Which speed do you get on: http://speedtest.oxxus.net ?

Been like this for a few months now, its great fun trying to download a 5GB beta in the evening :/

DSL Status:	Connected
DSL Modulation Mode:	ADSL2+
DSL Path Mode:	Fast
Downstream Rate:	16771 kbps
Upstream Rate:	771 kbps
Downstream Margin:	12 db
Upstream Margin:	12 db
Downstream Line Attenuation:	16 db
Upstream Line Attenuation:	3 db
Downstream Transmit Power:	12 db
Upstream Transmit Power:	21 db

brookz

215 posts

Master Geek
+1 received by user: 17

#173152 23-Oct-2008 19:02

B O R K E D

EDIT: Restarded my router just before and woolah ~

EDIT: -____- 6mins later

plas

456 posts

Ultimate Geek
+1 received by user: 59

#173153 23-Oct-2008 19:12

and just when you think it cant get any worse. Dont think they have even come close to fixing it.

hobsonlea

314 posts

Ultimate Geek
+1 received by user: 51

#173162 23-Oct-2008 19:43

Hi - My broadband performance seems to have deteriorated over the last month.

From consistent local (and good) performance of
12738kbps 28/9 thru
12712kbss on 1/10 then
10968kbps on 18/10 then
9289kbps on 20/10 then
5490kpbs on 23/10 now

Currently the International (San JosE) performance is 319kpbs - atrocious...

Please please note how frustrating these performance issues are.

Frustrated Peter

pyronical

150 posts

Master Geek
+1 received by user: 1

#173167 23-Oct-2008 19:55

Hmm, the issue has resurfaced. However it seems inconsistent for me. On speedtest.net to LA, I've had 300kbps, 2000kbps, 5000kbps all the space of 5 minutes.

goodie

39 posts

Geek

#173168 23-Oct-2008 19:57

yay for orcon!

I restart my router...

And it goes all fine and dandy for all of a minute.

And then onto this.

And lastly my ping goes up somemore

._.!

Granted its not as bad as some others, the 300 ping is anoying when trying to game.

Although this is worrying; im getting faster speeds internationally than loccaly? o.O!

But these two are more like it:

Oh well, emailing support team time

-Goodie

Edit: Advanced Mail Troubleshooting on Mac OS X Relevance: 100.00%

From the fancy form to email support, and lol, no where do i mention Mac, OSX or email. o.O!

-Goodie

Mighty Ape

Shop now at Mighty Ape (affiliate link).

PickledHamster

36 posts

Geek
+1 received by user: 2

#173183 23-Oct-2008 20:54

Results I am currently receiving. International traffic still degraded for me:

http://www.nztechie.com - IT news, reviews, and discussion!

plas

456 posts

Ultimate Geek
+1 received by user: 59

#173187 23-Oct-2008 21:07

For me this isnt something that just started happening in the last few nights. This has been going on for months now.
Soon as it gets to 4pm speeds drop from 1.6mb/sec to 250k/sec and steadly get worse throughout the evening, wake up in the morning its back to normal.

I can only assume they have decided to pile heavy users into one group and "traffic manage" them, kind of a shame since im spending over $100 a month to get such poor service. An email from orcon explaining that this is happening would be nice, with a list of options for me to choose. Im happy to pay more to get a decent service or maybe they should remove those 100gb data options from the packages if they dont have the bandwidth to support them.

dreamtype

46 posts

Geek

#173192 23-Oct-2008 21:19

plas: For me this isnt something that just started happening in the last few nights. This has been going on for months now.
Soon as it gets to 4pm speeds drop from 1.6mb/sec to 250k/sec and steadly get worse throughout the evening, wake up in the morning its back to normal.

I can only assume they have decided to pile heavy users into one group and "traffic manage" them, kind of a shame since im spending over $100 a month to get such poor service. An email from orcon explaining that this is happening would be nice, with a list of options for me to choose. Im happy to pay more to get a decent service or maybe they should remove those 100gb data options from the packages if they dont have the bandwidth to support them.

!agree/support

plas

456 posts

Ultimate Geek
+1 received by user: 59

#173196 23-Oct-2008 21:33

dreamtype:
plas: For me this isnt something that just started happening in the last few nights. This has been going on for months now.
Soon as it gets to 4pm speeds drop from 1.6mb/sec to 250k/sec and steadly get worse throughout the evening, wake up in the morning its back to normal.

I can only assume they have decided to pile heavy users into one group and "traffic manage" them, kind of a shame since im spending over $100 a month to get such poor service. An email from orcon explaining that this is happening would be nice, with a list of options for me to choose. Im happy to pay more to get a decent service or maybe they should remove those 100gb data options from the packages if they dont have the bandwidth to support them.

!agree/support

Actually it looks like things might improve after the 23 of November, orcon are introducing a cap to the zeroshock plans :)
Should stop people like this muppet abusing the plan.

pyronical

150 posts

Master Geek
+1 received by user: 1

#173206 23-Oct-2008 22:03

plas:
Actually it looks like things might improve after the 23 of November, orcon are introducing a cap to the zeroshock plans :)
Should stop people like this muppet abusing the plan.

Hmm! Let's hope it makes a difference.

350gb in a month? That's one dedicated pirate. Get a life.

Dell

Shop now for Dell laptops and other devices (affiliate link).

goodie

39 posts

Geek

#173208 23-Oct-2008 22:11

pyronical:
plas:
Actually it looks like things might improve after the 23 of November, orcon are introducing a cap to the zeroshock plans :)
Should stop people like this muppet abusing the plan.

Hmm! Let's hope it makes a difference.

350gb in a month? That's one dedicated pirate. Get a life.

Thats not that much, when HD movies come in at 11 gigs a time.

-Goodie

b0rg

95 posts

Master Geek
+1 received by user: 8

#173228 24-Oct-2008 00:27

It's because of greedy pricks like that that we have to pay for everything we use, and have caps and overage charges.

It's like when you go to a bar and some clown orders a $15 whisky every round, then bails when his round comes up or whinges about the bill.

My connection has been sweet. It does slow down a little later at night, but that's expected- torrenting time is bound to have an effect.

So far it's running better than when I was with Slingshot, Xtra, or Xnet.

b0rg!

znakedwrx

11 posts

Geek

#173241 24-Oct-2008 02:06

Duncan Blair - where are you now?

For so long Orcon customers where complaining about international speed issues and still no solution.
Orcon support staff is just spining us and the results are getting worst.

I can see you where active on other posts but not on this one !

It would be fair to admit that Orcon international bandwiidth is overselled OR orcon does not know how to setup routing/int. traffic priority ?

When you see such huge difference in Download & Upload speeds between New Zealand vs USA/Australia destinations, then you know for sure that Orcon have too slow/overused/overselled international pipes. They have offered us MORE then they can GIVE/Provide!

To hope that they will fix this and we will have >>THE SAME SPEED<< outside NZ like we have in NZ? YEAH RIGHT - TUI(ORCON) !

w2krules

497 posts

Ultimate Geek
+1 received by user: 20

#173245 24-Oct-2008 02:53

plas: For me this isnt something that just started happening in the last few nights. This has been going on for months now.
Soon as it gets to 4pm speeds drop from 1.6mb/sec to 250k/sec and steadly get worse throughout the evening, wake up in the morning its back to normal.

I can only assume they have decided to pile heavy users into one group and "traffic manage" them, kind of a shame since im spending over $100 a month to get such poor service. An email from orcon explaining that this is happening would be nice, with a list of options for me to choose. Im happy to pay more to get a decent service or maybe they should remove those 100gb data options from the packages if they dont have the bandwidth to support them.

This is on their website: http://www.orcon.net.nz/informme/task,load/service,blog/category,106/item,628/

I was a geek before the word was invented!

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