Help Slingshot down to dial up speed and can't connect most of the time

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Help Slingshot down to dial up speed and can't connect most of the time

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181 posts

Master Geek

#2793896 12-Oct-2021 13:20

nztim:

Flip was $59 unlimited because they are UCLL from the exchange (which also means you are not necessary be connected to your closest cabinet - to add to this the poor upload could be the DSLAM in the exchange faulty (if its not a chorus one)

to add to this the poor upload could be the DSLAM in the exchange faulty (if its not a chorus one)

??? sorry don't know what this means.

cyril7

9058 posts

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#2793899 12-Oct-2021 13:23

Downstream att 4.6dB, so the cabinet is <500m away? but only 16Mb/s. so still not right, you should get back to your 23Mb/s

Cyril

SomeoneSomewhere

1804 posts

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#2793902 12-Oct-2021 13:27

Yeah, still some wiring issues. Replacing the jack, possibly with a double jack, would be a good start. Ideally a master splitter so the modem only sees one line straight to the exchange; everything else is through a filter.

Tomahawk66

181 posts

Master Geek

#2793905 12-Oct-2021 13:34

cyril7:

Downstream att 4.6dB, so the cabinet is <500m away? but only 16Mb/s. so still not right, you should get back to your 23Mb/s

Cyril

The cabinet is very close, just across the road. I know I used to get about 26-28Mb/s sometimes more. That was a few years ago though, this is the first time I have had issues in forever.

Tomahawk66

181 posts

Master Geek

#2793906 12-Oct-2021 13:35

SomeoneSomewhere:

Yeah, still some wiring issues. Replacing the jack, possibly with a double jack, would be a good start. Ideally a master splitter so the modem only sees one line straight to the exchange; everything else is through a filter.

Who would I approach to do this? Chorus ?

Linux

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#2793908 12-Oct-2021 13:38

Tomahawk66:

SomeoneSomewhere:

Yeah, still some wiring issues. Replacing the jack, possibly with a double jack, would be a good start. Ideally a master splitter so the modem only sees one line straight to the exchange; everything else is through a filter.

Who would I approach to do this? Chorus ?

@CoffeeBaron

RunningMan

8960 posts

Uber Geek

#2793910 12-Oct-2021 13:38

Tomahawk66:

[snip] Only problem is when I go to my modem it tells me the connection is not secure?

Non issue, don't worry about it.

Quic Broadband

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RunningMan

8960 posts

Uber Geek

#2793912 12-Oct-2021 13:39

Tomahawk66:[snip]

Found another filter, slightly better results of 120 but still terrible

Can you confirm if you have tried more than one filter or not - there seems to be some confusion.

Oblivian

7300 posts

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#2793913 12-Oct-2021 13:40

Tomahawk66:

Who would I approach to do this? Chorus ?

Local sparky/comms guy or if super confident. DIY

https://www.pbtech.co.nz/product/MODDNX001/Dynamix-XDSL-MASTER-XDSL-Master-Wired-in-filter-AD?qr=country-selector

Needs to fit in the outside box, or the first internal outlet after it. Phone pair goes to rest of house, dsl pair goes to a 2nd outlet directly over Cat5 or similar for the modem only. Bypassing all the others.

Tomahawk66

181 posts

Master Geek

#2793967 12-Oct-2021 13:51

Tomahawk66:[snip]

Found another filter, slightly better results of 120 but still terrible

Can you confirm if you have tried more than one filter or not - there seems to be some confusion.

Sorry Running Man, Yes I tried another filter and originally only got that 120. Now though it is working much better but not as great as in the past. I tried using the double adapter thing, with the modem connected to it and then the phone line connected to the filter and the filter into the double adapter. So the modem line was not going through the filter.

It works best and runs best with the modem directly into the phone jack point on the wall and the phone not connected at all.

This is the latest I got with the modem alone connected into the wall jack point.

quickymart

13963 posts

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#2793969 12-Oct-2021 13:53

If you want to stay on DSL, and you're not sure how to fix your internal wiring, either speak to your RSP or an electrician who can do phone jackpoints and wiring etc.

nztim

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TEAMnetwork

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#2793973 12-Oct-2021 13:55

Get a master filter and a dedicated jack for your modem, reflections on the line are killing it

Any views expressed on these forums are my own and don't necessarily reflect those of my employer.

halper86

547 posts

Ultimate Geek

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#2793985 12-Oct-2021 14:04

Tomahawk66:

I know I used to get about 26-28Mb/s sometimes more.

ADSL2+ can't go faster than this, to go faster, get your wiring sorted and master filter + ring slingshot, you don't ask you don't get.

RunningMan

8960 posts

Uber Geek

#2794029 12-Oct-2021 15:14

If it's working OK with both the filters, but dies with the phone connected, it may be the phone that has gone faulty. You've narrowed down the problem very well to something to do with what you are plugging into that jack - just go through making one change at a time until you can reproduce the problem reliably.

There will always be a small amount of fluctuation in the DSL sync rates each time the modem reconnects - you are looking for major changes, like that upstream rate dropping from about 1000 down to about 100.

RunningMan

8960 posts

Uber Geek

#2794031 12-Oct-2021 15:18

nztim:

Get a master filter and a dedicated jack for your modem, reflections on the line are killing it

Normally I'd recommend exactly this, but both up and downstream are very close to the maximum possible rate. The $250 or so to get someone in to install isn't likely to be good value for money, as the speed improvement will be almost unnoticeable.

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