Slingshot uncapped broadband plan

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#368487 17-Aug-2010 04:04

Asmodeus: Does anyone know if this can be had without a land line? ie: naked?

From what I've heard on the Slingshot forums, no, You need to have homeline and tolls with them.

Asmodeus

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#368576 17-Aug-2010 11:10

hellonearthisman:
Asmodeus: Does anyone know if this can be had without a land line? ie: naked?

From what I've heard on the Slingshot forums, no, You need to have homeline and tolls with them.

Bugger. I don't want a landline anymore!

MarkCallander

1 post

Wannabe Geek

#368627 17-Aug-2010 13:14

Slingshot All You Can Eat: Product Insights and Thinking

Slingshot’s All You Can Eat plan provides Full Speed internet access, and unlimited data usage each month which means you benefit from a fixed price every month. We are focused on delivering a product that meets your expectations and a positive user experience. Due to our geographic isolation the cost of International Bandwidth in New Zealand is more than 50 times more expensive than some other countries. While this makes an All You Can Eat plan very challenging, our team are committed to making it happen. . We remain focused on setting the standard in the for NZ market for broadband performance – price, speed and usage.

We have invested significantly in traffic management which includes our caching environment, and international transit capacity. We think we have the formula right, but ultimately you will decide. We want to be as transparent as possible with our customers on this service without giving our competitors inside information, so some of the product design principals are detailed below:

1.       Telecom currently dimensions their Unbundled Bitstream Access (UBA) network at 45kbps per subscriber. This is currently in place for all UBA customers regardless of the service provider that is selling the service, and exists on the broadband service we provide today. We do not believe Telecom should dimension traffic at this rate. This constraint does not apply to customers on the Slingshot Better Network – as a result it is a better service. We are continuing to roll out our Better Network nationwide, so more customers can enjoy the benefits of a better network.

2.       Slingshot All You Can Eat customers have their own pool of International Bandwidth. This is provisioned at a far greater rate than Telecoms national dimensioning. All You Can Eat customers have more than 3-4 times the International Bandwidth allocation per subscriber compared with our limited plans. The logic behind this is straightforward - we expect All You Can Eat customers to be power users and this means significantly longer times online (perhaps even always on!). As a result, the bandwidth allocated to this pool needs to be considerably more.

3.       Due to the high visibility nature of this launch, we have elected not to disclose this rate however I’m sure some users will work it out. A key point to highlight is the additional dimensioning does not guarantee your speeds will improve given the likely profile of customers in this pool.

4.       All You Can Eat customers will have access to our caching technology, which accelerates content delivery by localising it onto our network. This means that during times that International capacity is congested, you can still achieve excellent speeds. If you’re a new customer, ask around in some forums about the likely experience – the feedback is generally pretty good.

5.       We schedule our traffic to ensure that attended usage is the highest priority during congested times. As you would expect, the prioritisation is based on the following:

1)      VOIP Traffic, Gaming, Local, Browsing

2)      Streaming

3)      Email

4)      Exceptions (traffic types that are unknown)

5)      P2P and other file sharing technologies

6.       If you are a power user within this plan, we will not single you out and slow you down. There is no abuse pool and no targeted throttling of high volume users. We believe this is against the nature of “All You Can Eat”.

7.       We are asking for a 24 month contract – it is the fixed recurring revenue that helps make the business case and we have committed to additional capacity on contract term to deliver the service.

So, there you have it. Give us your feedback and help us deliver a service that you and other customers will value – this is all we want to achieve.

Mark Callander, CEO

Adrian Dick, CTO

System

521 posts

Ultimate Geek

#368631 17-Aug-2010 13:23

It is clear you have given this alot of thought and it is well planned, from what details you have given out it sounds like an excellent plan and i have already reserved a place (well i think i have at least) and will be signing up on Thursday as long as nothing stops me.

PC: 3.3ghz Core i5-2500, 8gb DDR3, ATI Radeon 5850, 27" QHD IPS Monitor

Mobile Phone: iPhone 5 32gb Graphite.

bunky

52 posts

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#368644 17-Aug-2010 13:49

24month contract is too long!!
how much is their termination fee?

MrCynical

29 posts

Geek

#368666 17-Aug-2010 14:09

Can you confirm that you need to have a phone line with slingshot as well for this? What if you are in an area that you cannot provide phone lines?

I agree that 24 months is quite a long contract, will you have a "risk free trial" period with no early termination fees? eg if we find that after a few weeks the speed drops drastically.

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ekud

263 posts

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#368669 17-Aug-2010 14:14

What forums? are you talking bout here

If you?re a new customer, ask around in some forums about the likely experience ? the feedback is generally pretty good"

if you look at other posts it seems more people are unhappy with their slignshot broadband experince than happy with it..

I hope this plan lives up to the expectations it seems to be creating

Sign here

farcus

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#368674 17-Aug-2010 14:19

did u get a email of the change over date ? ....i call a change over date august 13 to October 8th pathetic ..what, is this how they do it is it , don't tell u, next minute your 40gb is gone in 3 days then u sit on dial up speeds for the rest of the month ,good one telecom

In case you don't' remember the letter you were sent - you had until Aug 13 to call Telecom to change your plan. If you had not called by this date they would start migrating all customers on to the adventure plan. Migration would begin Aug 16 and take until Oct.

Ragnor

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#368677 17-Aug-2010 14:23

MarkCallander: Info

1000x more honest and open than Telecom from the start, a good beginning.

I am cautiously optimistic.

richms

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Lifetime subscriber

#368743 17-Aug-2010 16:11

No naked is a big fail IMO.

Usual target for this plan will be shared housing - flats etc where noone wants a landline because others will call on it and deny making calls, or people who want this as a second connection for bulk downloading keeping their normal ISP for critical use stuff since they have been burned with bigtime in the past.

Richard rich.ms

raab

262 posts

Ultimate Geek
Inactive user

#368759 17-Aug-2010 16:26

I think slingshot should be focusing on their current infrastructure and how bad their offpeak speeds are than investing in an unlimited plan.

I don't know why ISP's think unlimited is good. How about offering decent sized 100-200GB plans instead?

Samsung

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Davy

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#368763 17-Aug-2010 16:34

Raab you have hit the nail on the head with that one!

jmosen

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Lifetime subscriber

#368766 17-Aug-2010 16:37

There is no reference to where FTP fits in the traffic prioritisation?

Jonathan

sarahot

7 posts

Wannabe Geek

#368775 17-Aug-2010 17:01

Finally!! What sounds like an honest attempt to bring New Zealand up to Europe/USA levels where no-one even thinks about data plans. Even mobile data plans in the USA are uncapped for around US$70 so this looks like a great start. Lets hope it lives up to expectations.

scottjames84

94 posts

Master Geek

#368776 17-Aug-2010 17:01

Why cant it be Naked DSL? what is the differnce?

If we signup on the 24 month contract and the service is crap can we switch back to our limited account without termination fee?

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