Serious degraded performance outside of Orcon Network

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Serious degraded performance outside of Orcon Network

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#1287792 20-Apr-2015 14:47

Peppery: Still struggling. This time in the afternoon.

Orcon Business 100/50 plan. Auckland CBD. Speedtest to Spark Auckland:

Have you talked to the helpdesk about this? Should be no issues during non-peak times.

andybrrr

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#1287802 20-Apr-2015 15:03

@Peppery just out of curiosity, do you have global mode on or off?

andybrrr

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#1287902 20-Apr-2015 17:53

This problem has occurred since you did a system wide update last week.. So like.. Rollback the update..

ubergeeknz

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Vocus

#1287980 20-Apr-2015 19:05

andybrrr: This problem has occurred since you did a system wide update last week.. So like.. Rollback the update..

To which update are you referring?

Peppery

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#1288018 20-Apr-2015 19:45

Sounddude:
Peppery: Still struggling. This time in the afternoon.

Orcon Business 100/50 plan. Auckland CBD. Speedtest to Spark Auckland:

Have you talked to the helpdesk about this? Should be no issues during non-peak times.

Not as of yet, I'll wait and see if it comes back.

andybrrr: @Peppery just out of curiosity, do you have global mode on or off?

Global Mode doesn't apply to business connections, afaik, so it should be off.

andybrrr

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#1288034 20-Apr-2015 19:56

https://www.orcon.net.nz/support/network_status

I am not sure what that means, but there was "network upgrade" on the 9th of this month ?

ubergeeknz

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Vocus

#1288165 21-Apr-2015 00:36

andybrrr: https://www.orcon.net.nz/support/network_status

I am not sure what that means, but there was "network upgrade" on the 9th of this month ?

Yes there was, to increase capacity in one part of our network, to address the issue raised in this thread, which started on the 30th March. So I'm not sure what you mean when you say it started the issues?

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kiwikiwi

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#1288173 21-Apr-2015 02:33

Someone's post got removed?

Ehh don't matter.

Experienced loss of service and now running at what I'm actually paying for.

Plus we seemed to be on the 60.234.xxx.xxx subnet now.

You can also follow me on twitter here @kiwifortw I do twitch streams every now and then at twitch.tv/kiwiforthewin :)

HTTP 404 Sarcasm not found.

sarchaos

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#1288541 21-Apr-2015 14:44

Still experiencing the same problem. The call desk is helpless, even with screenshots and evidence of the problem they still brush it off as a one-off case. It's really frustrating to not be getting any real answers. I'm experiencing greatly increased latency to NZ servers during peak hours and massively (200+) increased latency to AU servers. This compounded with my download speed being slashed to 1/3 in some cases.

Oh kiwi, hopefully that's a good sign.