Orcon Genius Go discussion

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Orcon Genius Go discussion

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#840374 20-Jun-2013 15:39

Is ths different to the solution given in the other thread you started?

Sounddude

I fix stuff!
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#840409 20-Jun-2013 16:34

Batwing:
ptinson:
Batwing: Getting invalid username and password, its the same credentials I log in to the website with though.

Are you still getting that?
Have you confirmed that the same user details are used to access myorcon?

Sorry have to ask.

Paul

Still getting the same thing, made sure I can still log in to myorcon fine.

Ah you are on a commercial account, since you purchase Genius via your employer.

I will see if there is anything we can do to resolve that.

Batwing

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#840410 20-Jun-2013 16:38

Ah keep forgetting about that, I signed up privately and just let my employer know. It seems to hover somewhere in between business and home worlds when it comes to billing and support ;)

Just a cheeky "while you're at it", I asked about a year ago about myorcon flitting between the home and commercial layout, it still does that. Can it settle on the home layout for my home plan?

openmedia

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#840424 20-Jun-2013 16:59

Well a couple of things

1. Change the amount of permissions the app asks for on Android. it really is ridiculous.

2. Enable support for all Orcon customers. I'm not on a Genius plan but I do have an Orcon phone line and broadband.

I'm not about to take Genius as the modem/firewall aren't good enough and I want a voice line that supports alarms and power outages.

Generally known online as OpenMedia, now working for Red Hat APAC as a Technology Evangelist and Portfolio Architect. Still playing with MythTV and digital media on the side.

ptinson

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#840428 20-Jun-2013 17:06

openmedia: Well a couple of things

1. Change the amount of permissions the app asks for on Android. it really is ridiculous.

2. Enable support for all Orcon customers. I'm not on a Genius plan but I do have an Orcon phone line and broadband.

I'm not about to take Genius as the modem/firewall aren't good enough and I want a voice line that supports alarms and power outages.

1. What permissions do you feel are not required? Happy to review this.

2. Are you an LLU customer? We currently dont support the resold Telecom POTs connection with this service.

Paul

meat popsicle

ronw

1222 posts

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#840451 20-Jun-2013 17:29

Same Fix. I lost track of the original message so did it again

Nokia 7 Plus
Nexus 6P 32Gb
Nexus 6 Phone
Nexus 5 Phone
Nexus 7 2013 Tablet
Samsung TAB A 8"
Samsung TAB A 10"

& many Windows laptops, Desktops etc

ronw

1222 posts

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#840455 20-Jun-2013 17:32

Re needing a coice line I am a Genius user and I had that problem for my alarm monitoring but the alarm company changed it to a celluar monitoring which in many ways is better than copper wire connection.
As for power outage I can live with my cell phone for the times when power is out
just my 2 cents worth

openmedia: Well a couple of things

1. Change the amount of permissions the app asks for on Android. it really is ridiculous.

2. Enable support for all Orcon customers. I'm not on a Genius plan but I do have an Orcon phone line and broadband.

I'm not about to take Genius as the modem/firewall aren't good enough and I want a voice line that supports alarms and power outages.

Nokia 7 Plus
Nexus 6P 32Gb
Nexus 6 Phone
Nexus 5 Phone
Nexus 7 2013 Tablet
Samsung TAB A 8"
Samsung TAB A 10"

& many Windows laptops, Desktops etc

Quic Broadband

Move to New Zealand's best fibre broadband service (affiliate link). Free setup code: R587125ERQ6VE. Note that to use Quic Broadband you must be comfortable with configuring your own router.

Chrisbexsta

85 posts

Master Geek

#840497 20-Jun-2013 18:27

One thing I have noticed with this app my battery on my iphone has dropped very rapidly whilst using this app is there a possible fix for this in the works

MadEngineer

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#840525 20-Jun-2013 19:20

I had a call earlier where I got the alert on my iphone OK, but when I swiped to unlock there's no incoming call. The app is sitting there in my hand doing nothing yet the home phone is still ringing

You're not on Atlantis anymore, Duncan Idaho.

friendlymonkey

180 posts

Master Geek

#840634 20-Jun-2013 21:44

ptinson:
bazzer: I haven't had a good play with it yet, but if my phone is locked I don't seem to get the calls coming through. As soon as I unlock it, I might get a mssed call notification or the incoming call comes up.

I'm on an S3, running 4.1.2. I'll do a bit more experimenting tonight and update the thread.

Please make sure you have notifications turned on, that triggers the phone to wake up.

Paul

Same issue here with S3. Notifications are on, wifi set To always keep on during sleep. Will get a missed call notification but no call alert even when I unlock the phone and start the app when the home phone is ringing.

ptinson

677 posts

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#840641 20-Jun-2013 22:06

Chrisbexsta: One thing I have noticed with this app my battery on my iphone has dropped very rapidly whilst using this app is there a possible fix for this in the works

I havent noticed this myself. Infact my iPhone 5 sits around doing nothing at all for a few days at a time with Genius Go running.
Is this under IOS 7, you mentioned you were running it in beta.

Paul

meat popsicle

ptinson

677 posts

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#840644 20-Jun-2013 22:08

MadEngineer: I had a call earlier where I got the alert on my iphone OK, but when I swiped to unlock there's no incoming call. The app is sitting there in my hand doing nothing yet the home phone is still ringing

I have seen this a couple of times, not enough to know exactly what is going on or be able to repeat it. I'll make sure its on the list of bugs though.

Thanks for the report.

Paul

meat popsicle

ptinson

677 posts

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#840645 20-Jun-2013 22:10

friendlymonkey:
ptinson:
bazzer: I haven't had a good play with it yet, but if my phone is locked I don't seem to get the calls coming through. As soon as I unlock it, I might get a mssed call notification or the incoming call comes up.

I'm on an S3, running 4.1.2. I'll do a bit more experimenting tonight and update the thread.

Please make sure you have notifications turned on, that triggers the phone to wake up.

Paul

Same issue here with S3. Notifications are on, wifi set To always keep on during sleep. Will get a missed call notification but no call alert even when I unlock the phone and start the app when the home phone is ringing.

OK.
I havent seen this behaviour at all. Will raise it tomorrow.

Thanks

Paul

meat popsicle

ronw

1222 posts

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#840760 21-Jun-2013 09:30

I am getting similar results with Samsung S3. Sometimes the calls come through other times I get a missed call beep and when I look at phone I see this in the log
Call from my home phone 022 072 7615
or call from my Home phone 022 087 0674
Both these numbers give message We do not recognise that number please check and try again,

Where the heck is this call coming from. I have an orcon broadband and Telecom mobile

Both of these numbers appear to be 2degrees numbers and if I try to ring them a voice says

Anyone any ideas?

bazzer: I haven't had a good play with it yet, but if my phone is locked I don't seem to get the calls coming through. As soon as I unlock it, I might get a mssed call notification or the incoming call comes up.

I'm on an S3, running 4.1.2. I'll do a bit more experimenting tonight and update the thread.

Please make sure you have notifications turned on, that triggers the phone to wake up.
Paul

Same issue here with S3. Notifications are on, wifi set To always keep on during sleep. Will get a missed call notification but no call alert even when I unlock the phone and start the app when the home phone is ringing.

Nokia 7 Plus
Nexus 6P 32Gb
Nexus 6 Phone
Nexus 5 Phone
Nexus 7 2013 Tablet
Samsung TAB A 8"
Samsung TAB A 10"

& many Windows laptops, Desktops etc

ptinson

677 posts

Ultimate Geek

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#840782 21-Jun-2013 09:36

ronw: I am getting similar results with Samsung S3. Sometimes the calls come through other times I get a missed call beep and when I look at phone I see this in the log
Call from my home phone 022 072 7615
or call from my Home phone 022 087 0674
Both these numbers give message We do not recognise that number please check and try again,

Where the heck is this call coming from. I have an orcon broadband and Telecom mobile

Both of these numbers appear to be 2degrees numbers and if I try to ring them a voice says

Anyone any ideas?

bazzer: I haven't had a good play with it yet, but if my phone is locked I don't seem to get the calls coming through. As soon as I unlock it, I might get a mssed call notification or the incoming call comes up.

I'm on an S3, running 4.1.2. I'll do a bit more experimenting tonight and update the thread.

Please make sure you have notifications turned on, that triggers the phone to wake up.
Paul

Same issue here with S3. Notifications are on, wifi set To always keep on during sleep. Will get a missed call notification but no call alert even when I unlock the phone and start the app when the home phone is ringing.

I will ask the voice chaps to take a look and come back to you.

Paul

meat popsicle

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